1. Property manager
When running a property maintenance business, it’s essential to hire a property manager. A property manager, sometimes called an estate manager, is in charge of operating a piece of real estate when the property owner can’t do it or is using the property as an investment rental. The responsibilities of the property manager include:
- Overseeing daily business operations
- Screening tenants
- Collecting rent
- Organizing maintenanceand repairs
- Advertising vacanciesin the rental unit
- Responding to tenant complaints
A good property manager should have the following skills:
- Interpersonal skills
- Oral and written communication
- Financial literacy
- Organization
- Problem-solving
- Attention to detail
2. Maintenance technician
A maintenance technician is someone the property manager hires to perform general maintenance tasks and repairs to the building. The maintenance technician could be a full-time staff member at a rental facility or a smaller-scale property. You may also hire them on a contractual basis or outsource for one-off repairs and inspections.
The maintenance technicianshould:
- Perform routine maintenancechecks and tasks
- Handle repairs on the building
- Maintain building common areas
- Handle pest control initiatives
- Manage the exterior of the building (landscaping)
When hiring for this role, look for someone who demonstrates these abilities:
- Versatility
- Physical endurance
- Knowledge of the trades (electrical, plumbing, hydraulic systems)
- Demonstrated experience in building maintenance
3. Janitor
While a maintenance technician ensures everything is in good working order, the janitor is responsible for maintaining the cleanliness of a property. The duties of a janitor include:
- Mopping and vacuuming floors
- Disinfecting high-touch surfaces
- Emptying garbage and recycling
- Cleaning bathrooms
- Restocking toilet paper, paper towels, hand sanitizers and soap dispensers
The skills a janitor should possess are:
- Time management
- Take initiativeand work well without supervision
- Safety training for handling cleaning supplies
- Ability to lift 25 pounds
- Basic understanding of building maintenance
This role typically requires no formal education, with most workers learning and developing the necessary hard skills on the job.
