What is an IT manager?
An IT manager is the lead of the IT department. They are responsible for a company or organization’s systems requirements. In other words, it’s the IT manager’s job to ensure a business’s hardware and software are properly functioning by properly installing and maintaining the system. This involves the planning and coordination of a company’s computer-related activities.
IT managers are also responsible for managing staff, coaching their employees, initiating systems, policies and procedures, maintaining a secure work environment and more. Here are some of the main responsibilities of an IT manager:
- Manage a company’s computer systems
- Manage a company’s information technology
- Oversee system testing and other computer-related updates
- Management of IT staff through coaching, counseling and more
- Maintain a safe work environment by adhering to security protocols and recovery systems
- Maintaining of various IT strategies and common practices or advancements
- Recruit and train IT employees
- Identify problems within the system landscape
- Evaluate IT operations
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Best practices for an IT manager
Effective IT managers should follow their industry’s best practices. Here are some guidelines to follow in order be a successful IT manager:
- Get support from senior management.One best practice for IT managers involves leaning on a company’s senior management for support. Senior leaders can provide IT managers with direction when implementing new technologies or anything regarding the company’s information technology in general.
- Use a framework. IT managers should use frameworks to help establish the right strategies for the company they’re working for. The right framework, as well as the use of that framework, will help to keep everything organized.
- Foster good communication.Strong communication is key for effective IT managers. If a common internal company language is used, it should be followed. All communication should be clear for all involved parties.
- Be proactive.IT managers should be able to anticipate issues before they arise. This is particularly helpful when issues occur since a plan will already be in place to solve them.
- Keep information and data safe.An IT manager’s job is to keep a company’s system safe from data breaches or other attacks. Successful IT managers do this effectively by various means such as controlling user access to the computer system.
- Set attainable goals.Another good practice for IT managers involves setting easy-to-reach goals. This will help improve morale on the IT team and build trust with other employees.
- Use good tools.The IT team should have access to quality tools that help them perform their job to the best of their ability. These tools should ease workflow and improve efficiency.
IT manager FAQs
Here are some frequently asked questions regarding the role of an IT Manager:
What skills should IT managers have?
In order to be a successful IT manager, an employee will need a variety of skills. Here are some examples of skills that would be useful for this profession:
- Analytical skills:This refers to the ability to analyze information through critical thinking and using it to solve a problem.
- Technical skills: This refers to one’s ability to perform specific tasks related to their industry or profession.
- Problem-solving skills:Having problem-solving means to be able to handle complex issues and come to an effective solution.
- Team working skills: This involves the ability to perform well with others toward a common goal.
- Communication skills:This refers to someone’s ability to effectively communicate both verbally and in writing. In other words, someone’s ability to send or receive information.
- Leadership skills: This refers to one’s ability to lead individuals, company, team or organization.
- Attention to detail: This means having the ability to thoroughly analyze something with complete accuracy.
- Time management skills:Time management skills refer to someone’s ability to perform tasks in a timely manner.
How much are IT managers typically paid?
The national average salary for an IT manager is $96,596 per year. This figure can change depending on the company an employee works for, their experience and their skill level. Salaries for this position can range anywhere from $26,000 to $211,000 per year. In addition, IT Managers may be subject to a $7,500 cash bonus depending on their employer.
What is required to be an IT manager?
In order to be an IT manager, an employee will typically need at least a bachelor’s degree in a field such as business administration or computer science. It can be beneficial to minor or have a concentration in information technology. Employees will likely need work experience in the IT field, too. The amount of experience needed will vary per company, but managers are typically asked to have at least five years of experience or more.
Many IT managers choose to continue their education by earning a graduate degree such as a master’s degree in business administration, though it’s not always required. However, a graduate degree is appealing to some employers and will help employees prepare for their managerial duties in this profession.
Though certifications aren’t required, they’re an option for IT managers wanting to showcase special skills to hiring managers.