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Post a JobAt Indeed, we believe AI should enhance—not replace—the human element in hiring. Our approach prioritizes responsible AI to support both job seekers and employers.
In this article, we discuss how Indeed uses AI to help speed up the hiring process and improve job matching. We’ll also cover which Indeed tools incorporate AI and how they can support human decision-making in your hiring process.
Indeed has a dedicated Responsible AI team made up of people from fields like computer science, sociology and astrophysics. This team evaluates systems and builds technologies based on responsible AI principles to contribute to fair, transparent and effective hiring at Indeed.
Our Responsible AI team follows a core set of principles when using and developing Indeed AI tools. These principles are:
1. Job seeker first
Indeed’s mission is to help people get jobs. We work hard to open access to opportunities for all job seekers. The development, managemen and use of AI are guided by our mission and this principle above all others.
2. Center fairness and equality
Talent is universal, but opportunity is not. Without proper care, the biases and barriers that job seekers face can be reinforced or amplified at the scale that AI enables. Appropriate controls and oversight, including complying with Indeed’s privacy policy, are essential to the success of AI systems and important for the protection of the people who depend on Indeed to find meaningful employment.
We are committed to fairness and equity in our products, to building products that enable job seekers to benefit from AI, and to building a team that is diverse and representative of job seekers.
3. Listen and learn
A commitment to fairness and equity requires nuance, expertise, and commitment. These concepts are highly contextual and vary within and between cultures. There is no single or settled definition of fairness or equity.
We use data, both quantitative and qualitative, to rigorously evaluate our products’ fairness from initial design onward. We incorporate the lived experiences of job seekers. We know that learning is a journey and that this work is never done.
4. Hiring is human
AI provides exciting opportunities to augment, assist, and support people in doing their best work. However, hiring is a fundamentally human process, and humans will always have vital roles to play in job seeking and hiring.
Decisions about jobs and hiring are among the most important in peoples’ lives, and we want to preserve the human element in those decisions while continuing to improve and simplify the experience of finding the right job or candidate.
5. Innovate responsibly
The rapid development of AI has opened many exciting new doors for job seekers and employers. However, embracing these developments responsibly will require care, consideration, and clear-eyed assessment.
It’s important that we work to make these systems accountable for the outcomes, transparent in clear and simple ways how they impact people, and well-governed with robust security and safety described in Indeed Safety, ensuring they respect human rights and carefully considering the risks and potential benefits that they may bring.
Additionally, they should respect human rights while carefully considering both the risks and potential benefits they may bring. We welcome open dialogue about the uses of AI in the job-seeking, advertising, and hiring space.
We will continue to approach these issues with an open mind and a desire to learn and improve, with the goal of helping our users find meaningful employment.
To learn more about our approach, you can read our full Responsible AI Principles.
Indeed’s AI-powered tools are designed to make hiring more efficient by assisting with tasks like drafting job descriptions and sorting candidates based on your criteria.
While these features help streamline the process, employers remain in full control of hiring decisions—AI is meant to support and expedite, not replace, human judgment.
Here’s an overview of some of Indeed’s AI tools and how they work.
Imagine writing a job description in a matter of seconds rather than hours. Indeed’s AI Job Description Generator speeds up the writing process while ensuring job descriptions are clear, engaging and designed to attract top talent.
It uses OpenAI’s GPT models and Indeed’s proprietary AI, drawing from Indeed’s database of millions of job descriptions to generate tailored suggestions based on the details you provide.
These suggestions can then be edited, refined or replaced at your discretion—the final job description is always up to you.
Using Indeed’s AI Job Description Generator has many potential benefits:
By using the AI Job Description Generator, you get editable suggestions designed to save time and help create job postings that attract relevant job seekers.
Smart Sourcing uses AI features to help employers find candidates with the right experience, skills and qualifications for a job. It analyzes information from job seeker resumes and profiles and matches it to the criteria you include in a job post.
AI-powered Smart Sourcing features are meant to help make hiring faster but not replace human-made decisions. You can always review, adjust or disregard the AI-powered recommendations based on your unique hiring needs.
Smarting Sourcing uses three AI-powered features designed to help employers connect with potential candidates more efficiently:
Job-based matched candidates
Indeed’s job-based matched candidates feature uses AI to help you find potential hires. It suggests candidates based on their qualifications, skills and preferences relevant to your job description using data collected from job seekers.
Important things to note:
AI-generated outreach messages
Promptly reaching out to candidates can help your organization stand out from other employers, and using AI-generated outreach messages may help. These messages are designed to connect employers with candidates efficiently. In fact, small business owners saw a
Smart Sourcing’s AI-powered messages use OpenAI’s GPT models and Indeed’s proprietary AI to draft content, but you always remain in control of the final message. You can choose to go with the AI suggestion or edit and refine the messages as needed.
Important things to note:
Candidate highlights
Reviewing resumes can take time. Smart Sourcing’s candidate highlights may help you do it more quickly by highlighting key candidate qualifications at a glance. This AI-powered feature scans resumes, generating summaries of why a candidate may fit your open role.
Important things to note:
While there is no single agreed-upon definition of AI, some of Indeed’s software, automation, and algorithms may be considered AI by some definitions.
Indeed’s AI-powered features assist in personalizing experiences and returning relevant search results to streamline the hiring process. However, Indeed’s AI-powered tools do not determine who sees or applies for jobs and do not make employment decisions.
Yes, you can rate your matched candidates to help improve future recommendations, and you can also search for candidates on your own in addition to reviewing your matched results.
Yes, by surfacing quality candidates more efficiently, AI can potentially help shorten the hiring process.
Indeed is committed to helping people get jobs and ensuring responsible use of AI for recruitment. Rather than replace them, the AI-powered features of Indeed AI tools are designed to support your hiring team’s decisions.
Consider using our AI-powered hiring tools to assist with candidate discovery and outreach and streamline your hiring process. Get started by posting a job today.
This article is based on product information available at the time of writing, which may change at any time. Indeed does not guarantee that this information is always up-to-date. Please seek out your CS/Sales rep for the latest on this topic.
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