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How Indeed Smart Sourcing Makes Hiring Faster

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Indeed’s Employer Guide helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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As an employer, you can grant different levels of access to your hiring managers and recruiters to allow them to perform tasks while you maintain control over your account. By properly assigning roles and permissions, you can streamline your hiring process to ensure the appropriate team members have access to certain features. In this guide, you will learn about: The different types of users and accounts on Indeed The difference between an account owner and a user How to add users to your account How to set permission types for users on Indeed Indeed users and permission types To make hiring easier, you can add managers and employees to your Indeed account and give them the right permissions. At a high level, there are two key elements to an Indeed hiring account: Employer Account: The business account used for hiring on Indeed. This represents the business or organization using Indeed for hiring. Users: Individuals who have access to the [editors_note]employer[/editors_note] account. Users can have different permission levels depending on their role. The two main types of users in an Indeed Employer account are: Account Owner: The person who creates the [editors_note]employer[/editors_note] account and has full control over it. They automatically have Admin permissions, allowing them to manage hiring activities, billing and user access. Secondary Users: Additional users added by the Account Owner or an Admin. Admins can customize their access with different permissions based on their role in the hiring process. A user’s permission level determines their abilities, such as posting jobs, managing candidates, handling billing or overseeing other users. Employers can customize permissions to fit their hiring needs. Before we look at these roles in depth, here’s an example of how one business owner managed permissions for her ice cream shop: Deahra owns five ice cream shops. She plans on using Indeed to hire new employees at each location. She starts by creating an Employer account with her email. This automatically makes her the Account Owner and gives her Admin permissions. To streamline hiring, she adds her five store managers as Secondary Users (using their respective email addresses). This allows them to post jobs and review candidates for their specific locations. The Secondary Users and their use of Indeed tools and features fall under her Employer account, so all hiring expenses are also charged to her business. As the Admin, Deahra controls what permissions each manager has. This means that she can add or remove access as needed should her hiring circumstances change. Next, let’s break down the different user types and permissions on Indeed. This helps you to see how they can help you maximize your hiring efficiency. Different types of Indeed users As mentioned above, there are different types of Indeed users within an Employer account. These are: Account Owner: Also known as the Primary User, the Account Owner creates the [editors_note]employer[/editors_note] account and automatically has full admin permissions. Secondary Users: Additional users added to the employer account. Their permissions vary based on their role. When an employer creates an Indeed employer account, they become the primary user with Admin permissions. This allows them to manage specific actions, for example: Post jobs Manage candidates Search resumes Handle billing information Manage secondary users Employers can add unlimited Secondary Users at no cost. This helps consolidate hiring activity under a single account while maintaining control over who can do what. Primary and Secondary Users A Primary User (Admin) has full control over an employer account. Secondary Users are added by an Admin and can be granted specific permissions. Any user can be associated with multiple employer accounts. This means they can have Admin permissions for one account while having limited permissions for another. An Admin can assign any permission type to a Secondary User, including Admin permissions. Indeed permission types When adding users, you can assign them one or more of the following permissions: Admin: Full control over the Indeed account Basic Access: Ability to search resumes and contact candidates User Management: Ability to add or edit user permissions (up to their own permission level). Candidates: Full: View and contact applicants for all jobs Limited: View and contact applicants for assigned jobs only Jobs: Post, sponsor and manage jobs Indeed Hiring Events: Draft and Edit: Create and modify event drafts Sponsor: Manage budgets and create/edit Indeed hiring events Smart Sourcing Subscriptions: Assign Smart Sourcing subscriptions and distribute contacts Analytics: View reports and performance metrics Billing: Access invoices and payment information Indeed account settings Your Indeed account settings allow you to control who can access what within your hiring team. The permissions you assign depend on the user’s role. For example: A recruiter might need full access to candidates but no access to billing. A hiring manager might need [editors_note]job posting[/editors_note] and candidate review access but not user management. There are four main permission types: Create: This could involve creating a new job, adding a new user or opening a new account. Read: This could allow a user to view a resume, a job description or a budget amount but not to make changes to any of those items. Update: This allows a user to make changes to an existing item but not to create or remove items. For instance, a job description could be changed to include additional fields or a description, or a candidate's status could be updated. Delete: This allows the user to remove a resource. For instance, it could allow a user to take down an existing [editors_note]job posting[/editors_note] or remove a user from an account To illustrate how permissions work, let’s continue with Deahra’s ice cream business example: Create: Deahra hires a recruiter to handle job postings. She gives the recruiter Create permissions, so they can use the Indeed recruiter login to post jobs on Indeed for each shop. However, the recruiter cannot remove jobs or manage user access. Read: Her accountant needs to monitor hiring expenses but should not make any changes. She grants the accountant Read access to the Billing section, allowing them to view invoices without modifying them. Update: One of her store managers, Saul, is responsible for updating job descriptions when new seasonal flavors are introduced. Deahra gives Saul Update access to the Jobs section, allowing him to modify job postings without deleting them. Delete: At the end of summer, Deahra needs to remove seasonal job postings. Since only Admins can delete jobs, she must do this herself or grant Delete permissions to a trusted HR manager. By assigning permissions carefully, Deahra can make sure that each user has the tools they need while protecting sensitive account settings. User access: connecting users to an employer account Indeed employer accounts are designed so that multiple users can manage hiring from a single account. Anyone with admin permissions can easily add users to your account. Here’s how to add users to an employer account: 1. Go to your Indeed Employer Dashboard. 2. Select the dropdown arrow next to the account name in the upper right-hand corner and click Users. 3. Click Add Users and enter the user’s email address. You may add multiple users at one time by separating their emails with commas. 4. Assign the necessary permissions by clicking All Options. You have the option to mirror the permissions of existing users, if any. 5. Click Save and notify new users 6. Indeed will send the new user an email invitation. Once accepted, they can access the employer account with the assigned permissions. To adjust permissions: Go to the Users page. Find the user and click the three vertical dots under

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Recruit faster and more efficiently by using Indeed Smart Sourcing to source and manage candidates all in one place. Combining Indeed Resume with Indeed’s candidate matching technology, Smart Sourcing provides a powerful way for employers to take advantage of the more than 295 million resumes on Indeed.

A recent survey from Indeed and The Harris Poll found that 63% of hiring managers have reached out to candidates who aren’t a good fit for a variety of avoidable reasons. Such mistakes contribute to the lengthy timeline for sourcing quality candidates, which takes an average of 13 hours.[1] Incorporating Indeed’s Smart Sourcing product can help you quickly find candidates who are a good fit and shorten your time to hire. 

Enabling collaboration within your hiring team and integrating all the tools you need for hiring in a single platform can help eliminate your team’s need to use multiple platforms, which can leave your work disjointed and disorganized. 

Smart Sourcing brings your recruitment efforts to a new level of efficiency and effectiveness. 

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The benefits of Smart Sourcing

In a recent survey, Indeed found that 92% of employers are interested in hiring platforms designed to improve efficiency and help save time in the hiring process.[2] Smart Sourcing helps ensure that your talent team gets what they’re looking for by enabling new methods of matching, connecting and collaborating in the recruitment process. AI-powered automation capabilities match you with quality candidates from Indeed’s pool of millions of job seekers.

Instantly match with quality candidates

Smart Sourcing users automatically receive a shortlist of candidates who match job criteria across a variety of industries, skills and educational background, eliminating the need for you to manually search for candidates. Matching is based on information collected from the job seeker such as skills, experience and preferences. Matched candidates you invite to apply are 15.1X more likely to apply to your job than job seekers who only see it in search.[3]

Quickly connect with responsive candidates

Indeed facilitates an average of 65K successful connections between employers and job seekers each day.[4] You can instantly create AI-assisted messaging that draws from a candidate’s resume and the job description that could help increase candidate responsiveness and engagement. 

Within this functionality, you can create customized content templates and personalize messaging for total control over your candidate communications. Recruiters can also monitor candidates’ responses to their outreach and send automated follow-ups to unresponsive candidates.

Seamlessly works across teams and tools*

Smart Sourcing’s collaboration options allow you to team up to provide feedback on candidates by adding and sharing notes, enabling a streamlined evaluation process and greater transparency. In fact, 92% of users agree that Smart Sourcing collaboration features help their hiring teams save time.[5] With Smart Sourcing you’ll have the ability to manage and add new team members, assign subscriptions, and monitor activity from one centralized administrative dashboard. You can also streamline account creation and skip verification when you use Indeed Single Sign-On.

Smart Sourcing also integrates with the widely used platforms Workday, iCIMS, isolved and Workable to create a seamless hiring process.

Smart Sourcing subscription options

Smart Sourcing provides you with flexible options to meet your organization’s changing hiring demands. You can choose between our Standard or Professional subscription plan.

Standard: Best for occasional hiring (1 to 11 hires per year)

With the Standard Smart Sourcing plan, you’ll automatically get a shortlist of matched candidates from Indeed’s Resume database. You can filter and refine matches to view candidates based on the amount of time they’ve spent in their current job, if they’ve recently updated their resume and when they were last active on Indeed. Smart Sourcing also helps you find talent for hard-to-fill roles using Boolean search words like AND and OR to narrow or broaden search results. 

Smart Sourcing takes full advantage of AI capabilities to help you evaluate and communicate with job seekers. You’ll receive candidate summaries that provide you with insight into how the candidates resume matches to your job requirements. You can create AI-assisted messaging and craft customized messages to capture the attention of candidates and thoughtfully engage them in conversation.

Those with Standard subscriptions get 30 contacts per month that roll over for six months, and can purchase up to 70 additional contacts per month.

Professional: Best for continual hiring (12 or more hires per year)

Smart Sourcing’s Professional subscription will include even more capabilities to maximize your time in your search for quality candidates. Professional features that help you work efficiently across your hiring team and optimize your outreach efforts include: collaboration features, ATS sync, template analytics and customizable subject lines and reminders. 

Key features of Indeed Resume that are now part of Smart Sourcing’s Professional subscription include advanced filters, bulk messaging, the option to connect via phone call on Indeed or SMS and the ability to pool and share contacts across global Professional subscriptions

With the Professional subscription, you’ll be able to customize subject lines and reminders within Smart Sourcing’s AI-powered messaging tools, adding flexibility to your candidate outreach. You can also bulk-message candidates you find through keyword searches and filters and reach out with SMS to candidates who have opted in to receive text messages. These features can help you connect with candidates quickly, right where they are. 

You’ll receive performance metrics for templates to improve outreach effectiveness and refine communications strategy. These insights can help you get more responses from candidates, improve candidate engagement over the hiring journey and help you see your ROI. 

Those with Professional subscriptions get 100 contacts per month that roll over for six months, plus unlimited contacts available for purchase. Teams also have the ability to pool and share contacts across global Professional subscription, as needed so your team can take full advantage of Smart Sourcing.

Start using Smart Sourcing now

Smart Sourcing can streamline your hiring process and reduce your time to hire, improving your hiring team’s productivity and satisfaction at work. In fact, 90% of users agree that Smart Sourcing is their preferred product for sourcing quality talent.[6]

For those with continual or high-volume hiring, a Smart Sourcing Professional subscription will be your best option, providing more collaboration features and the ability to sync with your ATS (Workday, iCIMs, isolved and Workable) so you can work seamlessly across your team and make hiring decisions faster. 

Start a trial or purchase a subscription here.

 

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Indeed’s Employer Guide helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.