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Interviewing Over Text? Tips and Etiquette for Employers

Discover how to perform an SMS interview professionally and productively. Text message interview etiquette can be a minefield for people not used to texting.

Tips for Setting up Your Video Interview Background

Learn tips for the best video interview background setup to make a good impression on candidates. Discover what to look for in their video backgrounds as well.

Live vs. Prerecorded (One-way) Video Interviews

Learn to use prerecorded video and live interviews for hiring. Discover how they compare and when to use them. Get useful tips to improve your video interviews.

Pomodoro Technique: Time Management for Managers and Their Employees

Boost productivity and motivate employees with the Pomodoro Technique, a simple time management method that improves focus and helps you get things done.

Guide to Professional Sales Organizations

Network and collaborate with others in your field through professional sales organizations. Joining is a great way to demonstrate your commitment to your career.

What Are Compensation Philosophies? A Guide for Employers

Learn about the different types of compensation philosophies, their purpose and how you can ethically develop a compensation philosophy for your company.

Assistant vs. Associate: Which One to Hire

Knowing the difference between an assistant vs. associate ensures you hire the right people. Learn what each role does and when to hire an associate or assistant.

77 Skip-Level Meeting Questions to Ask Employees

Using these skip-level meeting questions, leadership can open up communication with all staff levels and gain insight into how the organization is functioning.

12 Tips to Make Relocating a Business Easier

Explore tips for relocating a company to make the move as smooth as possible. Explore considerations for moving and things to do before, during and after.

How to Create and Use Company Surveys to Gain Employee Insight

Develop effective company surveys that you can use to gain insight from your employees. Look at different types of employee surveys and how to use them.

New Hire Checklist

Read this guide to create a new hire checklist for your organization, streamline and optimize your onboarding process and improve new hire satisfaction.

Checklist for a Board Meeting

Follow these steps as a checklist for board meeting preparation and an evaluation of its success. Being ready for a meeting can help the session run smoothly.

Starting a Business Checklist

Take your business from concept to launch with this starting a business checklist, which covers everything from market research to hiring your first employees.

Should You Offer Signing Bonuses? Find Out When and How To Use Them

Explore how to handle signing bonuses when you're recruiting new employees. Learn how sign-on bonuses work, when to use them and how to use them effectively.

What Is Mobile Recruiting?

Use mobile recruiting to your advantage by connecting with candidates anywhere at any time. Accelerate the application process with these helpful tips.

How to Create a Telecommuting Policy

Offering remote work is a great way to lure talent to your business and keep your current staff happy. Learn how to create a remote working policy for your business.

What Is Outplacement and How Can Businesses Offer It?

Explore the basics of outplacement services, including what they are and how you can offer them if you need to reduce your workforce and offer severance.

What is Job Abandonment?

Learn what is classed as job abandonment, why employees sometimes simply stop showing up, and how to handle such no-shows or "ghosting" in your workplace.

Reactive vs. Proactive Recruiting: What Your Company Needs To Know

Compare reactive and proactive recruiting to get a better understanding of your organization's recruiting practices and changes you can make to improve.

Video vs. Phone Interview: Which Is the Best Screening Tool for Your Company?

Compare video vs. phone interview processes to choose the best option for screening your job applicants. Learn the pros and cons of each screening method.

Tips for Conducting a Virtual Panel Interview With Job Candidates

Expand your interview options by learning how to conduct a virtual panel interview. Consider the pros and cons as well as best practices to make it effective.

How To Create Company OKRs

Learn what OKRs are and how they can benefit your business. Find out how to create effective company OKRs. Get examples of OKRs to help you write your own.

How and Why to Create a Performance Map

Learn how to create an employee performance chart, and how mapping performance gives managers a better understanding of their team's strengths and weaknesses.

10 Tips for Conducting Inclusive Video Interviews

Learn how to make sure you're conducting inclusive video interviews with applicants. Discover tips on how to overcome barriers to inclusion during interviews.

What Is Organizational Climate and How Can You Make It Better?

Explore what an organizational climate is, what affects the climate and how you can improve your organizational climate to improve your employees' experiences.

How to Find Interns to Fit Your Needs

Explore how to find interns for your business, including strategies for making your company more attractive to prospective interns and where to look for interns.

How to Create an Employee Spotlight

Boost your workforce morale, attract talent to your organization and build your brand while recognizing hard work. Learn how to create an effective employee spotlight.

Partial Payments: Should Your Business Accept Them

Learn the pros and cons of accepting partial payments, and discover whether allowing part payment of amounts due would be a wise move for your business.

What Is a CNA and Should You Hire One?

Find out the answer to "What is a CNA?" to determine if a certified nursing aid is a suitable addition to your medical staff to help with patient care.

Annual Review Examples for Managers

Use these annual review examples for managers to develop effective questions to ask your employees at review time to get the most from the experience.

Product Manager vs. Project Manager: Which One To Hire

Decide between product manager vs. project manager when hiring your next employee. Learn the key role these professionals play in your business or organization.

Director vs. Manager: What's the Difference Between These Roles?

Directors and managers fill leadership roles in small, medium and large organizations, but there are key differences between the two roles. Find out more on Indeed.

Hiring a CEO vs. President: Which One Do You Need?

Learn about the key differences in functions, responsibilities and attributes of a CEO vs. president and how these high-level executives can grow your business.

An Employer's Guide to Payroll Advances

Learn more about payroll advances, how they benefit employees and your business, important regulations and best practices for offering a payroll advance to employees.

Your Guide to Drill Rig Job Titles

Read about the various drill rig job titles that typically exist in an oil or gas field worksite. Learn about the job descriptions, qualifications and pay scales.

Law Associations: Where to Network for your Firm

Join one of the top professional law associations in the United States to access networking opportunities, job boards and continuing education courses.

Skilled, Semiskilled and Unskilled Labor Compared

Understand what is a skilled laborer versus a semiskilled or unskilled laborer, and typical jobs associated with each.

8 Job Enrichment Interventions You Can Use To Improve Job Satisfaction

Find out how job enrichment can improve the satisfaction levels of your employees, what enrichment options are standard and the process for implementation.

Guide to Education Professional Organizations

Discover available networking opportunities in this guide to education professional organizations. It's a great way to connect with your peers and share ideas.

How to Conduct a Working Interview That Gets Results

Discover how a working interview can change the face of your hiring process. Learn the steps needed to use this tool in a way that maximizes company benefits.

Top HR Skills to Look For in an HR Generalist

Explore the skills an HR generalist should have to succeed. Common HR skills allow your HR generalists to interact well with employees and manage HR duties.

Why a Skills Matrix Is an Essential Tool for HR Leaders

Do you use skills matrices to manage your in-house talent pool? Read about this tool for HR managers and how to start using it for your own projects.

Health Care Associations Medical Professionals and Employers Need To Know

Discover some of the most well-known health care associations for physicians, nurses and other professionals. Learn about their benefits for both workers and employers.

How to Spell Resume: A Practical Guide for Employers

The right (and wrong) ways to spell resume.

Workplace Accessibility: Opportunities for Inclusion and Growth

Learn about what workplace accessibility means, how to support employees with disabilities and how promoting inclusion in the workplace can help your business.

A Guide for Cleaning Restaurants Safely and Efficiently

Understand why and how to keep restaurants clean to ensure customers' health and safety, with a restaurant cleaning checklist and additional tips for success.

What Is Job Crafting? Empowering Employees to Lead the Way

Encourage your employees to craft their own jobs. What is job crafting? Explore the theories, strategies and benefits of this powerful productivity framework.

5 Errors To Avoid When Managing Multi-cultural Teams

Learn the five common errors managers make when managing different cultures and expert tips on how to avoid them and create a thriving multicultural work environment

Workforce Optimization: The What, Why and How

Find out what is workforce optimization, why you should do it and how workforce optimization software can help. Learn to optimize workforce using proven strategies.

Make a Plan to Effectively Reboard Returning Employees

Reboarding a team member after a long leave can prevent performance issues and improve employee engagement. Get started with these strategies.

What Is Hierarchy Culture in the Workplace?

Learn more about hierarchy culture in the workplace. By exploring the factors of this traditional structure, you can decide if it works for your business.

How To Encourage Cross-Functional Collaboration in Your Business

Explore how cross-functional collaboration can benefit your business and find out how to implement the practice successfully among different departments.

12 Items To Include in a Welcome Kit for New Employees

Learn how to create a welcome kit for your new employees, including ideas for what to include, to get your new hires excited about joining your organization.

How To Use Recognition and Rewards To Motivate Employees

Discover different ways to use recognition and reward programs to motivate your employees and reinforce the positive behaviors that support company goals.

How To Use a Realistic Job Preview in Your Hiring Process

Find out what a realistic job preview is, and learn how to use it when hiring to set applicant expectations and find candidates who align with the company.

How to Use Internal Recruiting to Maximize Your Existing Talent

Explore different ways you can use internal recruiting to fill open positions within your company by tapping into the talent you already have on staff.

HR Shared Services: Are They Right for You?

Learn how an HR shared service could benefit your business. HR shared services are centralized services that help organizations manage employee data.

A Guide to Diversity Hiring

Learn what a diversity hire is and how you can use it to improve your workforce. Explore ways to achieve diversity hiring as you expand your company's employment.

How To Help Your Employees Feel Passionate About Work

Find out why it matters that your employees are passionate about work and how it benefits your business. Discover ways to help team members find their passion.

How To Prevent Interview Bias and Improve the Candidate's Experience

Find out what interview bias is, how it can negatively impact the overall candidate experience and what steps your company can take to prevent this type of bias.

What Does Conflict of Interest in the Workplace Mean? (With Examples)

Protect your business against conflicts of interest by establishing company policies. Discover conflict of interest examples and advice on how to mitigate it.

How To Respectfully Decline a Reference Request

Learn how to respectfully decline a reference request from someone when you don't feel comfortable recommending them, with a template for how to do so.

Why Candidates Renege on Offers and How To Prevent It

Discover why candidates renege on offers and how to prevent this from happening. Learn how to reduce your recruiting costs and attract and keep good candidates.

How and When To Ask a Job Candidate About Their Salary Expectations

Navigating a candidate's salary expectations might feel daunting, but you can better prepare yourself for conversations about compensation with this guide.

How Business Accelerators and Incubators Can Benefit You

Maximize your business potential business by leveraging a business accelerator or incubator. Learn what each has to offer and which program could be right for you.

Training Your Bartenders for Success

Plan for your bartenders' training to ensure every bartender in your establishment knows how to interact with customers, work safely and make great drinks.

A Guide to Avoiding Microaggression in the Workplace

Learn about the different types of microaggressions in the workplace. This article also offers microaggression examples and tips on how to deal if you're the victim.

What You Need To Know About Masked Hiring

Understand what masked hiring is to determine if you should do it. Explore the pros and cons as well as how to implement masked hiring in your business.

Developing Psychological Safety in Your Workplace

Learn about psychological safety at work, including what it is, why it's important for your employees and how you can create a psychologically safe workplace.

Tips for Creating a Culture of Belonging in Your Organization

Discover tips for creating a culture of belonging in your company. Find out how fostering a welcoming and inclusive environment can bring big business benefits.

8 Tips for Inclusive Sourcing When Finding Job Candidates

Inclusive sourcing tips when you're hiring employees for your organization. Understand the benefits and considerations of this practice.

When and How To Conduct a Semi-Structured Interview

Conducting a semi-structured interview is a great way to engage candidates and put them at ease. Find out how and when to use the semi-structured format.

Dos and Don'ts for Writing Inclusive Job Descriptions

Get tips on how to write inclusive job descriptions. Learn best practices for creating inclusive job descriptions and find out what language you should avoid.

What Is Rightsizing?

Learn about organization rightsizing. This article covers the rightsizing definition, alongside key benefits, challenges and risks involved in the practice.

10 Questions for an Internal Interview

These questions for an internal interview will help you understand how the applicant feels about their current work and why they're interested in making a change.

Invest in Your Employees With These Developmental Opportunities

Discover different developmental opportunities you can use to build employees' skills, create a more efficient workforce and improve employee retention.

Understanding Base Salary: A Guide for Employers

Learn the definition of base salary, including how it's calculated and who receives it. Determine when you should list the base salary in job postings.

10 Common Candidate Questions (and How To Prepare For Them)

During the interview process, it’s a good sign when candidates have questions. Learn what interview questions from the candidate to anticipate and how to answer them.

How To Use Stretch Goals To Boost Employee Performance

Learn how to use stretch goals effectively at work to help your employees exceed current expectations, increase performance and supercharge business growth.

9 Things to Consider Before Office Moves

Learn how to plan for office moves to minimize the disruption to your productivity and help your employees transition to working from the new location.

Virtual vs. In-person Interviews: Weighing the Pros and Cons

Explore the pros and cons of virtual interviews and in-person interviews so you can make an informed decision about which type is best for your business.

How To Write a Character Reference Letter (With Templates)

Learn about the components of a personal reference letter and use these templates to guide you through the process of writing a character reference letter for employees.

The Unstructured Interview: Should You Consider It?

Find out what an unstructured interview is and explore the benefits and drawbacks of this type of format. Learn when unstructured interviewing may be ideal.

Employee Perks vs. Employee Benefits

Learn the difference between employee benefits and perks. Both job perks and benefits can impact the recruitment, compensation and retention of valued workers.

9 Fun Leadership Activity Ideas for Management Development

Check out these leadership activity ideas for exercises, games and other ways of building the leadership abilities and management skills of your team.

Direct vs. Indirect Reports: How To Manage Them

Understanding how to communicate with direct reports and indirect reports is critical to overseeing a project team. Follow these tips for managing reports.

The Benefits of Starting a Job Shadowing Program

Learn how job shadowing is a great way to pick up new skills from more experienced colleagues. Stop wondering what job shadowing is and read on to find out.

10 Ideas for Employee Rewards Programs

Learn how effective employee rewards programs work and how you can create a meaningful program for your employees to help them feel appreciated and motivated.

Creating an Offboarding Process: 9 Steps to Follow

Offboarding is the process that happens when an employee leaves your company. Here are 9 steps to follow.

2023 Hiring Trends: The State of the Great Resignation

The pandemic shifted priorities for many workers. Indeed’s research highlights from 2022 can help you adapt to this new world of work in 2023.

Employee Experience: What It Is and Why It Matters

Explore the definition of employee experience, why it's important for your organization and what you can do to improve the employee experience of your staff.

How To Be Transparent in Hiring and Managing Employees

Find out what it means to practice employee transparency in the workplace and how to implement it into your business' hiring and management processes.

Guide to Voting and Election Leave Time for Employees

Election Day employee rights in many states require you to give your workers time off to vote. Explore the state voting laws and how they affect your business.

Your Business' Guide to Voluntary Benefits

Offering voluntary benefits can be advantageous to your business and employees. Use Indeed's guide to voluntary benefits to learn about voluntary benefits.

How and Why To Create a Team Charter

Looking for ways to motivate your team and make each member a more effective contributor? Learn how a team charter establishes key expectations and roles.

7 Talent Development Strategies for Leaders

Learn how investing in a talent development strategy can benefit your business. It can create higher employee engagement and increase workplace productivity.

14 Ways You Can Help Your Company and Employees With High Gas Prices

Explore ways to lower gas prices in business applications and for your employees. These efforts reduce stress for employees and can lower costs for you.

How To Prorate Salary for Your Employees

When you hire an employee, you need to figure out how much money they will be getting for the time they are working for you. Learn effective ways to prorate wages.

Intrinsic vs Extrinsic Motivation in Your Employees

Explore the differences between extrinsic and intrinsic motivation in the workplace. Find out how to use both motivation types to create a highly motivated team.

Interview Cancellation Email Samples

Cancel interviews in a kind, courteous manner with the help of these cancellation email templates for various scenarios — no need to burn any bridges.

What Is Reputational Risk?

Learn how reputation risk can effect your business's revenue and survival. Identify the causes of reputational risk and how to manage them effectively.

Company Cars: From Buying to Gifting

Find out more about the rules, regulations and best practices you need to know to buy company cars for your employees or use them as gifts for staff members.

Build a Better Remote Worker Employee Experience

Improve retention and job satisfaction with an exceptional remote worker employee experience. Discover new ways to support and delight your off-site team members.

Start and Grow Your Dump Truck Business

Do you know how to start a dump truck business? This is a promising field to get into for truckers and entrepreneurs alike. Find out what you need to know.

Top 9 Questions to Ask in a Manager Evaluation

Find answers to common questions about manager evaluations, and see the best type of questions to ask employees. Top-down feedback can help reduce employee turnover.

Implement a Supplier Diversity Program

Learn what a supplier diversity program is and how it can benefit your company. Understand how to create a supplier diversity program for your business.

An Employer's Guide to TWIC Cards

Learn everything transportation industry employers need to know about TWIC cards, and determine which employees should be carrying one and how they can get it.

Hiring Box Truck Owner Operators

Learn everything you need to know about hiring box truck drivers and owners for your business. This guide will help you choose the right operators for your needs.

The Complete Guide to Supply Chain Jobs

Find out why hiring a supply chain professional is important. Learn about the different categories and types of supply chain jobs you can choose from.

Efficient Work Order Management: A Guide for Businesses

Learn how to write an effective work order to solve your maintenance issues quickly, as well as which companies use work orders to initiate needed repairs and report costs.

How to Start a Home Daycare

Learn how to start a home daycare. Find out how childcare can be a rewarding and lucrative career opportunity for people who like working with children.

Mechanics vs Automotive Technicians

Learn about the differences and similarities between an automotive technician vs mechanic so that you can make the right hiring decision depending on which you need.

How To Write a Conditional Letter of Employment (With Template)

Get new hires started working right away with a conditional offer of employment instead of waiting on paperwork, like background checks, to go through.

Warehouse Safety Tips to Keep Your Employees Safe

Protect your employees by learning warehouse safety tips. Find tips to help prevent common warehouse injuries and safeguard your employees and business.

The Ultimate Guide to Rehiring a Former Employee

Explore the benefits and drawbacks of rehiring a former employee, and find out how to hire them in a way that benefits your business and your current team.

Five Key Responsibilities of Chief Human Resources Officers

Learn more about chief human resources officers and the roles they play in companies. We'll go over their duties, qualifications and why they're important.

How to Structure PA Salaries

Attract the right person for your practice by offering a competitive dermatology PA salary. Learn about structuring PA salaries and factors that impact PA pay.

Are Salaried Employees Eligible for Overtime?

Description: Learn about the labor law for salaried employees and how it's different from those set for hourly staff. Find out which salaried workers are eligible.

Employee ID Codes: Enhanced Efficiency and Security in Business

Read about employee IDs and how they can benefit your business. What is an employee ID and how can you use them to your advantage as a business owner?

Everything You Need to Know About Topgrading

Discover how the topgrading interview process can help you identify the best candidates by ensuring they fit every aspect of a solid integration into the company.

What Defines Wrongful Termination?

Learn what wrongful termination is and which labor organizations enforce fair employment policies. See three interesting and recent unlawful termination cases.

Idle Time Vs. Downtime

Increase productivity by effectively managing your team's idle time and minimizing downtime overall. Learn how these similar but distinct terms are different.

12 Tips for Recruiting Truck Drivers

Learn effective strategies to recruit truck drivers and set your company apart from the competition. This guide reviews strategies for recruiting truck drivers.

Renting an Office vs. Working From Home: Considerations for Business Owners

Learn how renting an office versus working from home may benefit your company, as well as the factors, advantages and disadvantages to consider as a business owner.

How To Create an Inclusive Interview Process

Explore ways to develop an inclusive interview process at your company. Use these four simple tips to attract exciting candidates from a wide range of backgrounds.

12 Ways to Boost Workplace Empowerment

Find out what factors contribute to making an empowered employee. Workplace empowerment facilitates company productivity, well-being and better business outcomes.

Understanding Small Business Employee Benefits Liability Insurance

Learn about employee benefits liability insurance and its benefits, exclusions and limits and why small businesses need to consider getting this type of protection.

Steps for a Successful Teacher Evaluation

Understand the steps for conducting a successful teacher evaluation and how to assess the results to benefit students, the school and the teachers themselves.

Ways To Increase Diversity in Trucking

Find ways to increase diversity in trucking by adjusting your business practices and finding ways to support truck drivers from different backgrounds.

Tokenism vs Inclusion: How to Promote Workplace Diversity

Read all about promoting inclusion and diversity in this article, which answers questions like what is tokenism and how can it be avoided in the workplace?

How to Support Teacher Learning

Support your educators with teacher learning opportunities. Learn why professional development is so important in education and how to make it effective.

The HEROES ACT and Student Loans: What Employers Should Know

Under the HEROES act, student loans may be payable by employers. Learn how employers can assist employees in educational expenses under the HEROES Act.

Handling Post Pandemic Employee Turnover

Discover how employers can manage post pandemic employee turnover through hiring practices, communication, employee accommodation and analyzing market trends.

Tip Pooling Overview

Learn about tip pooling in the workplace and how to fairly pool tips to employees. We’ll discuss tip pooling strategies, regulations, advantages and disadvantages.

What Is Customer Relations?

Learn how to define customer relations and how this concept is essential for all businesses to understand and manage to create loyal customers and repeat business.

How to Conduct Quarterly Business Reviews (QBRs)

Learn how to accurately measure your businesses' successes and downfalls with a quarterly business review. Understand the steps needed to complete a thorough review.

Choosing a Restaurant Slogan

Choosing restaurant slogans is critical to establishing a marketing strategy for your business. Think about your brand, ideal customer and what you want to say.

Top Restaurant Hiring Trends: A Guide for Employers

Learn more about the leading hiring trends in restaurants and how you can adapt your restaurant strategy to find the best possible staff members.

Objection Handling: Top Tips to Help Sales Teams Deliver Results

Teach staff to navigate push back from tricky customers like pros with these tips on objection handling for leaders of customer-facing, sales-based teams.

Key Duties of a Restaurant Manager

Explore the key duties of a restaurant manager. Gain insight into the role's responsibilities so you can refine your job description and find quality candidates.

A Brief Guide to Restaurant Profit Margins

Read our brief guide to restaurant profit margins to find out how to cut costs and increase your restaurant's profit margins. Bring your profit to the next level.

The Best Tip Trackers for Servers

Make sure your employees are getting paid properly by using an application designed to manage tips. Here are our top recommendations for tip trackers.

Essential Guide to Accounting for Restaurants and Bars

Check out this essential guide to accounting for restaurants and bars. It covers common reports used, technology integration and common mistakes to avoid.

Working the Night Shift: How to Support Your Employees

Learn about the expectations of employees working on night shift and find out some helpful ways to support them to ensure optimal production during later work hours.

Food Cost Formula: How and Why to Calculate It

Understand what the food cost formula is, how to calculate food cost percentage and how to use food cost percentages to improve your restaurant’s cost efficiency.

Giving a Pay Raise in 2024: What's Appropriate?

Understand what an appropriate salary raise for 2023 looks like. Raises above the average raise percentage can satisfy your employees and avoid high turnover rates.

How to Staff Ghost Kitchens

Learn how to properly staff your ghost kitchen by reading our guide. We'll review how to fill positions, find quality workers and optimize scheduling.

Back-of-House: How to Hire and Retain BOH Employees

Learn the importance of back-of-house staff in your restaurant's success. Hiring well and retaining employees creates a consistent, positive experience for diners.

How to Handle Being Short-Staffed at Work

Find ways to handle being short staffed at work, including identifying the causes of understaffing. Strategies to handle being short staffed can minimize the impact.

Combining Customer Support, Service and Success to Enhance Customer Experience

Discover the differences between customer support, service and success to help your business improve customer experience and inspire long-term loyalty.

9 Factors That Influence and Build Team Cohesion

Discover nine factors that influence and build team cohesion and their benefits. These can work for advancing both in-person and remote team cohesiveness.

Food Handling Permits for Restaurant Employees

Learn what is a food handler card and how to obtain food handling permits for your restaurant staff. This guide covers the essential regulatory details.

Defining Voice of Customer (VoC)

Uncover what drives your customers’ buying behavior with a Voice of Customer (VoC) program. Harness VoC insights to engage your visitors and workforce.

Business Casual vs. Business Professional

Learn the difference between business casual vs. business professional for the workplace and what each type of interview attire says about your company culture.

HIPAA For Employers: Protecting Your Employees' Health Information

Discover if HIPAA for employers applies to your business. Learn more about other laws that impact your employee's privacy and how to ensure you're compliant.

Understanding the Nursing Hierarchy

Explore the typical nursing hierarchy that medical facilities use to plan your hires. Understanding the types of nurses can help you choose your hiring criteria.

Key Competences in Finance and HR Business Partnering Models

Learn more about the key competencies of finance and HR business partnering models. These high-level concepts are major components that help businesses grow.

Commercial Property Management Companies: An intro

Learn what a commercial property management company does and how it can help your organization get a handle on maintaining its property and capital assets.

Call Center Outsourcing (When and When Not to Outsource)

Understand the basics of outsourcing a call center to see if contracting an external team is the right solution for handling your organization's customer service.

Actuarial standards of practice (ASOP): An intro for SMBs

Learn what actuarial standards of practice (ASOP) are and how they're important for your business in terms of insurance, financial management and potential disasters.

Managing Workers in a Call Center

Learn the basics of call center management, from hiring and onboarding new employees to the day-to-day tasks of communicating, delegating and incentivizing staff.

How To Conduct a Dental Working Interview: A Guide for Employers

Learn how to conduct a dental working interview step-by-step. Explore the benefits of having candidates for dental practice jobs complete skill tests.

What is a Restaurant Soft Opening?

Read about restaurant soft openings and how they differ from grand openings when restaurants officially open to the public. Learn some tips on hosting these events.

What You Need to Know About Labor Cost Percentages

Looking to reduce your business expenses? Learn how to calculate your company’s labor cost percentage to tell if you're spending the right amount on labor.

Why the Most Effective Leaders Use Business Coaches

Boost productivity, improve performance and foster growth with help from a business coach. Discover more benefits and learn what to look for when choosing a coach.

Restaurant Positions: 10 Jobs (With Duties & Responsibilities)

Learn about the many jobs in a restaurant and their duties. Knowing about the possibilities will help you determine which jobs you want to fill for your business.

Front of the House: How to Hire and Retain FOH Employees

Learn about the best practices for hiring and retaining valuable FOH (front of house) employees for your restaurant, bar or entertainment establishment

Customer Service Training for Employees: A Complete Guide

Read our ultimate guide to customer service training for employees. We cover everything from the importance of customer service training to how to carry it out.

When to Spend: Costs of Opening a Restaurant

Learn about how restaurants overspend and underspend, and how to successfully navigate the costs of opening a restaurant and optimize long-term success.

Triple Net Lease: A Guide for Business Owners

Learn about the three major financial responsibilities of a triple net lease and how they can impact tax, insurance and maintenance expenses for your business.

Bartending License vs. Bartending Certificate

Understand the difference between a bartending license and a bartender certification. Learn the distinctions, so you'll know what to look for when hiring a bartender.

Sales Process vs. Sales Cycle and How to Build Them

Create a defined plan to convert leads into clients using sales cycle planning. Learning about the sales cycle and the sales process is vital to making a profit.

How to Balance Inside Sales vs. Outside Sales Roles To Drive Growth

Learn the difference between inside sales vs. outside sales to maximize ROI in HR and deliver a customer experience that converts leads into customers.

What Are the Generally Accepted Accounting Principles (GAAP)?

Understand how the generally accepted accounting principles (GAAP) affect business financial reporting standards. Get to know the 10 guiding principles.

The Basics of Opening a Bakery

Explore the costs, financing and permits needed when opening a bakery. Get tips on how to open a bakery and hire employees to help your startup succeed.

How to Build a Customer-Centric Organization

Find out how to take a more customer-centric approach in your business. Learn how hiring, marketing and technology can improve the customer experience.

An Employer’s Guide to 11 Human Resources Certification Programs

Hire well-educated professionals with HR certifications to manage your office. Learn about the different types of certificates and see the best programs available.

Accountants Vs. Auditors

Learn the roles of auditor and accountant to figure out what position you need in your company. Explore the differences between the two and how to hire.

Restaurant Mission and Values To Inspire Employees

Understand mission statements, core values and vision. Learn how to write a mission statement and values for your restaurant that inspires and engages employees.

Optimize Your Sales Management Process

A well-planned sales management process can help ensure your company is highly profitable. See the steps needed to craft and execute an excellent sales strategy.

How to Use Employee Net Promoter Score (eNPS) to Improve Your Organization

Understand what an employee net promotor score is, how to calculate it and how you can use it to make your company a better place to work for employees.

Restaurant Training Methods

Create a comprehensive restaurant training program for new and existing employees to teach crucial skills to help the restaurant run smoothly and efficiently.

How To Give Feedback to an Unsuccessful Candidate

Find out how to provide feedback when rejecting a candidate. Get an unsuccessful candidate template for emails and letters and a sample script for phone calls.

Is Your Workplace Flexible Enough?

Does your company have enough workplace flexibility? Learn what flexibility in the workplace can offer your employees and how it benefits your business.

Broker vs. Sales Agent vs. Realtor: What's the Difference?

Compare a broker vs. sales agent vs. Realtor. Learn what the titles mean and the licensing and experience to expect with each of these real estate professionals.

Segregation of Duties Basics and Best Practices

Understand the importance of segregation of duties to your company's financial health and security. Duty segregation best practices and improvements to implement.

Facility Maintenance: A Business Owner's Guide

Learn all about facility maintenance and what it means for your business. This guide covers information about the costs, types and logistics of this vital task.

Commercial Truck Leasing: An Intro for Business Owners

Learn all about leasing a commercial truck for your business in this guide, which covers leasing vs purchase, advantages of leasing and costs to expect.

Public-Private Partnerships: Benefits & Challenges

Learn what public-private partnership is and what its characteristics are. There are different types of PPPs with numerous benefits and challenges for both partners.

Everything You Need to Know About Contract to Hire

Solve your hiring problems with contract-to-hire employees. Learn more about the contract-to-hire process, best practices and the benefits of these arrangements.

A Guide to Return on Sales

Discover how to use the return on sales formula to analyze and optimize your business’s financial health, profitability and appeal to investors and lenders.

Strategic vs Tactical Planning: Differences and Dependencies

Learn more about the relationship between strategic vs tactical planning. Find out more about their differences and how they fit together to spur long-term growth.

What You Need to Know About Implementing These 10 Sales Commission Structures

Discover how sales commission structures work and when they're used. Learn about the pros and cons of each, so you can decide which option is best for you.

7 Types of Nursing Degrees: A Guide for Employers

Compare the types of nursing degrees, along with the corresponding nursing positions and responsibilities, to know to look for when hiring nurses for your facility.

Understanding the Administrative Job Title Hierarchy

Learn about various administrative job titles to see what the roles entail and their functions within your business. Effectively hire staff to fill these positions.

Support Ticketing Tools for Your Team

Evolving technology results in new tools that can help your team manage software issues productively with a support ticketing system. Learn about the latest tools.

Spiffs: Intro for Managers

Explore spiff programs, their goals, benefits and potential drawbacks. Find out how you can incorporate spiffs into your commission structure or compensation plan.

What Is Inventory Accounting and How Does It Benefit Your Organization?

Discover what is inventory accounting and the different types of inventory management your company monitors. Learn about the benefits and best practices.

Soft Skills to Look for in Nurses

Understand the soft nursing skills that make a nurse job candidate a strong addition to your medical team. Learn which skills are important and why nurses need them.

A Guide to High-Volume Hiring

Read this guide to high volume hiring to learn how to maximize the efficiency of your hiring process and mitigate the challenges of high volume hiring.

The Role of a Hiring Manager in Small Business Growth

What is a hiring manager? Learn all about hiring managers, important skills, their general function and their importance in an effective hiring process.

10 Characteristics of Authentic Leadership

Learn common characteristics of authentic leaders and find authentic leadership examples to help you identify these traits in your employees and job applicants.

RNs vs. LPNs: What Hiring Managers Should Know

Determine the type of nurse you need by considering the difference between an LPN and RN. Evaluate job duties, educational requirements and average salaries of each.

Nursing Shortages: Solutions for Hiring and Retention in the Current Market

Plan how to handle the nursing shortage to keep your healthcare facility staffed. Learn about the causes and impact of nursing shortages and how to overcome them.

When and How to Increase Prices

Determine if and when your business should increase product or service prices, and learn about methods for raising prices without losing customers or revenue.

25 Business Name Generators to Help You Choose a Company Name

Consider using one or more of these 26 company name generators to help you find the best name for your business.