- If I were a prospective client, why would I want you to be my financial advisor? See answer
- Can you tell me about a time you handled a difficult financial situation in your career involving another individual? See answer
- As a financial advisor for our firm, you'll be responsible for maintaining client relationships to promote revenue. What is your process for maintaining client loyalty? See answer
- A financial advisor has to meet with clients regularly. Are you comfortable calling clients over the phone and meeting with them in-person?
- How does your experience with wealth management make you a good fit for a financial advisor position?
- How does your experience with computer software align with the technical requirements we're looking for in a financial advisor?
- Are you comfortable managing multiple clients at once? How many clients have you had at a time as a financial advisor?
- In your opinion, what is your greatest accomplishment as a financial advisor so far?
- What documents and other resources do you use to evaluate a client's financial needs?
- What types of companies do you have the most experience working with as a financial advisor? This could include company size or industry.
- How do you ensure you protect a client's information and maintain confidentiality?
- Have you ever advised a client toward a decision that turned out to be the wrong one? How did you address the situation and move forward?
- How would you rate your ability to collaborate with other financial advisors and your clients' finance or accounting staff? What examples can you provide from your previous roles?
- Do you have experience selling financial products or services to clients on behalf of your employer? If so, what did you offer and how did you incorporate sales into your daily job duties?
- A client wants to make a risky investment decision. How would you try to dissuade them from going through with it?
6 Financial Advisor Interview Questions and Answers
A financial advisor has to interact with clients regularly. Are you comfortable calling clients over the phone and meeting with them in person?
While a financial advisor must have expertise in wealth management, soft skills are also essential to the position. Even a seasoned expert in finance must be able to hold a productive conversation in order to become a reputable advisor. Gaining insights into the applicant’s capability and interest in communication helps the employer predict how effectively they will be able to attract clients and expand his network. What to look for in an answer:
- Experience in a job position that requires constant customer interaction
- Smooth-flowing response that reflects effective soft skills
- Genuine excitement about heavy communication on the job
“Interacting with clients in either form has never been an issue for me. I greatly strengthened my communicative skills as a customer service representative in retail, and I am readily available to put that skillset back to use.”
If I were a prospective client, why would I want you to be my financial advisor?
This question gets to the root of whether the applicant can be trusted. A financial advisor is responsible for safeguarding the financial information of many people, a task that calls for extreme integrity. In addition, the advisor must also be able to make productive use of that private information to help clients grow financially. The response will provide important indications about how qualified they believe they personally are to take on that heavy responsibility. What to look for in an answer:
- Immediate response showing minimal doubt about personal trustworthiness
- Confidence and experience in maintaining trust-based relationships
- Previous success as a financial advisor or other position that requires integrity
“As a financial advisor with my previous company, I built a network of returning and trusting clients. I greatly value the loyalty I shared with those individuals and hope to exercise the same dynamic here.”
How does your experience with wealth management make you a good fit for financial advisor position?
Expertise in wealth management is the primary hard skill to maintain as a financial advisor. Proving such expertise is vital to promising success in the workplace, and there are multiple references to examine. An ideal candidate will be capable of laying out his experiences with wealth management and explaining how he will be able to apply them to his responsibilities on the job. What to look for in an answer:
- Experience in the financial services industry or as a financial advisor
- Personal success with investment strategies or financial planning
- Completion of relevant coursework involving finance or economics
“Working in investment banking years ago, I obtained invaluable knowledge about having an eye for the financial future. My following experience as a financial advisor helped me build that expertise and apply it in a more personal setting.”
How does your experience with computer software align with the technical requirements we’re looking for in an financial advisor?
Countless jobs in the field of finance require proficiency in Microsoft Excel. The program has the proper functions and mathematical capacity to be effective in the process of financial planning. A candidate who has experience with Excel will require much less training and moderating than one who is unfamiliar with it. Someone who can carry out the core duties of the position without having to linger on the technical aspects will be more efficient than one who cannot. What to look for in an answer:
- Experience with Microsoft Excel during previous employment
- Offhand knowledge of Excel features that apply directly to financial planning
- Completed coursework that focuses on computer software proficiency
“Microsoft Excel was a daily component of my duties at the investment banking firm that previously employed me. I learned how to manipulate and execute the program’s financial functions with minimal effort, retaining those skills in their entirety.”
Can you tell me about a time you handled a difficult financial situation in your career involving another individual?
This question goes back to the soft skills aspect of the position. Finances are among the most sensitive subjects to discuss and handle, so it is a realistic possibility that a financial advisor will have to deal with unsatisfied clients at some point. This is unavoidable in the world of business, and how well the employee handles the unavoidable has a huge impact on career success. What to look for in an answer:
- Experience with customer service or human resources
- Relevant example of having satisfied an upset customer and how
- Empathetic personality that can disarm conflicts
“I encountered a corresponding issue as a financial advisor with my previous employer. I overcame it by shifting the client’s perspective to help him see his short-term problems through and understand how to work toward his attainable long-term goals.”
As a financial advisor for our firm, you'll be responsible for maintaining client relationships to promote revenue. What is your process for maintaining client loyalty?
A financial advisor's ability to support their employer's operations through consistent communication is essential. This question allows interviewers to learn more about a candidate's communication tactics to attract and maintain financial clients.
A candidate's answer should emphasize:
- Communication skills
- Personable nature
Here is an example of a quality candidate answer:
"One way I ensure that I maintain loyal clients is by checking in with each of them periodically. I typically do this by timing my communication around tax season or the beginning of the new year when they'll be setting up new goals for themselves. I'm also very open with my clients about what's realistic for their business finances. I think my honesty is what draws clients back to me for additional advice."