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Social Media Intern Interview Questions

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4 min read

Whether you are preparing to interview a candidate or applying for a job, review our list of top Social Media Intern interview questions and answers.

  1. Can you please tell me a little about your most and least favorite social media sites to use? See answer
  2. Do you have any suggestions for how you would improve our current social media campaigns? See answer
  3. Can you tell me about any familiarity you have using social media analytics, monitoring or publishing tools? See answer
  4. What would you do if you noticed a fellow intern copying social media posts instead of creating their own original content? See answer
  5. How would you handle a situation where you had several time-sensitive posts to make and various office tasks to complete in a single day? See answer
  6. If we found some extra money in the budget and you got to decide how to spend it, what social media strategies would you invest in? See answer
  7. Tell me about some of the corporate accounts you follow on social media, why you connect with their messaging and how you would apply their strategies to our brand?
  8. You may have to moderate spam and troll comments on our social media posts. What would you do to stay positive and focused after reading an upsetting comment?
  9. Are you familiar with linking social media accounts together to cross-post content?
  10. Do you have experience creating memes and infographics using design software? Which programs have you used in the past?
  11. Improving follower engagement is one of the main roles of a social media intern. How would you make our social media posts more interactive and shareable?
  12. What steps would you take if you noticed our follower count steadily decreasing over the course of a week?
  13. Describe your process for making sure that your replies and posts align with the company brand.
  14. Are you comfortable pitching ideas to a room of marketing professionals and accepting feedback and criticism about your thoughts?
  15. Give me some examples of how you would include a call to action in a social media post without directly asking our followers to make a purchase.
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Hire your next Social Media Intern today.

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Hire your next Social Media Intern today.

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a Culture of Innovation
Download our free step-by-step guide for encouraging healthy risk-taking
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6 Social Media Intern Interview Questions and Answers

Can you please tell me a little about your most and least favorite social media sites to use?

You probably already know the basics of what social media sites the applicant is comfortable using just by reading their resume, but this question gives a more in-depth look at the strengths and weaknesses of the social media intern. It can help you discover whether they would be comfortable using pages your organization prefers so you can see how compatible they would be with your company. What to look for in an answer:

  • Understanding of popular social media sites
  • Detailed pros and cons of certain sites
  • Excitement and interest in social media
Example:

“I love Twitter because the trending features make it easy to see what’s popular right now, and I dislike Snapchat because of its limited uses.”

Do you have any suggestions for how you would improve our current social media campaigns?

When you bring up this question, you are testing the candidate to see whether they have taken the time to look up the basics of your company beforehand. Their answer also gives you some insight into how comfortable the intern is with promoting things through social media. Using this question can let you learn a little about the applicant’s thought process behind social media posts. What to look for in an answer:

  • A willingness to suggest recommendations for improvement
  • Knowledge of current social media campaigns
  • Sound reasoning behind their suggestions
Example:

“Your Instagram does a great job of promoting products, but I think you could engage users even more by posting customer-submitted photos, too.”

Can you tell me about any familiarity you have using social media analytics, monitoring or publishing tools?

Using this question in a social media intern interview allows you to find out if the candidate has more than a basic understanding of social media. Questions that get into the details of tools used to track and improve social media outreach tell you whether the person has any experience using social media to actually create campaigns instead of just chat with friends. What to look for in an answer:

  • Basic understanding of commonly used tools
  • Confident discussions of which ones work well
  • Examples of how they use tools
Example:

“I’ve used Google Analytics to get reports on who views my content. It’s helpful for seeing which pages encourage and discourage user interaction.”

What would you do if you noticed a fellow intern copying social media posts instead of creating their own original content?

This question is mainly helpful because it tells you how the intern would interact with others in the office. You can learn whether the applicant is likely to spend their time doing problematic things like arguing with peers or trying to hide their friends’ inappropriate behaviors. It can also be useful because their answer tells you a little about the candidate’s own ethics and diligence. What to look for in an answer:

  • Expressing a desire to improve workplace efficiency
  • Ability to handle matters tactfully
  • Willingness to comply with company procedures
Example:

“I’d encourage the fellow intern to put more effort into their work. If that didn’t change anything, I’d privately mention the issue to a superior.”

How would you handle a situation where you had several time-sensitive posts to make and various office tasks to complete in a single day?

This question lets you judge the candidate’s skills in a key part of being an intern. Since they help out with a little bit of everything around the office, you need a social media intern capable of multitasking and juggling a lot of projects. This question helps you see if the candidate is up to the task. What to look for in an answer:

  • Strong organizational and scheduling skills
  • Ability to multitask and prioritize time
  • Remaining calm when considering a busy workday
Example:

“I’d make a schedule with computer or phone alerts for when everything had to be posted. In between posting things, I’d finish the other tasks.”

If we found some extra money in the budget and you got to decide how to spend it, what social media strategies would you invest in?

Although interns aren't responsible for allocating their employer's social media budget, this question can give interviewers insight about the candidate's priorities. This question addresses their awareness of successful social media trends and identifies what kind of projects they could be most passionate about during their internship. A good answer should include:

  • A specific example of a type of project
  • Clear reasons for why that strategy is a good investment
  • An understanding of social media trends
This is one example of a successful response:
Example:

"I would allocate the money to producing short videos for our social media. While photo and text posts are essential for staying connected, videos are highly impactful and easy for people to share with friends on their page. I'd spend the money to improve our production capabilities to produce fun, polished content."

Create a Culture of Innovation
Download our free step-by-step guide for encouraging healthy risk-taking
Get the Guide

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