Given the amount of control a 6785416hotel12.92hotel general manager7.9hotel manager6.14hotel management5.4manager3.32759348633516000.0064641.05146000.00YEARLY37067482025-10-012025-10-312025-09-012025-09-302025-11-05hotel manager has over a hotel, knowing how a candidate will deal with a major aspect of running a hotel (renting out space for events) is a fundamental thing you should check for when hiring. Candidates will also have the opportunity to talk about some of their prior management and event planning experience, both skills that can come in handy for a 6785416hotel12.92hotel general manager7.9hotel manager6.14hotel management5.4manager3.32759348633516000.0064641.05146000.00YEARLY37067482025-10-012025-10-312025-09-012025-09-302025-11-05hotel manager.

What to look for in an answer:

• Demonstration of prior skills and experience
• Leadership and a good team work ethic
• Organizational skills and the ability to multitask

Bulk check-ins test the mettle of any 6785416hotel12.92hotel general manager7.9hotel manager6.14hotel management5.4manager3.32759348633516000.0064641.05146000.00YEARLY37067482025-10-012025-10-312025-09-012025-09-302025-11-05hotel manager, putting their ability to manage multiple moving parts in a hectic scenario into question. Candidates should seem confident in their ability to handle the large volume of guests without overlooking or missing people and in their ability to keep customers satisfied through good service and a friendly demeanor. They should also be able to organize staff to assist in these efforts.

What to look for in an answer:

• Friendly customer service attitude
• Exceptional management acumen and good leadership capabilities
• Multitasking capability and the ability to perform jobs efficiently

A good 6785416hotel12.92hotel general manager7.9hotel manager6.14hotel management5.4manager3.32759348633516000.0064641.05146000.00YEARLY37067482025-10-012025-10-312025-09-012025-09-302025-11-05hotel manager will always want to be at least somewhat hands-on in training staff, both for quality assurance reasons and for building morale among new employees. That said, the ideal candidate will know at what point to allow others to take over. Hotel management requires a large amount of work and time commitment to different tasks, so understanding when to delegate is also an important skill for managers.

What to look for in an answer:

• Attentiveness and concern for hotel staff and team morale
• Familiarity with Human Resource Management and training
• Ability to delegate effectively

Responding well to criticism is important in any customer service job, but a 6785416hotel12.92hotel general manager7.9hotel manager6.14hotel management5.4manager3.32759348633516000.0064641.05146000.00YEARLY37067482025-10-012025-10-312025-09-012025-09-302025-11-05hotel manager holds a unique spot as the top of the food chain. All complaints should eventually find their way back to them, at which point they will need to assess what they can do to change things. A good candidate will evaluate criticism to see what can be changed in their management to benefit guests. If possible, they should also strive to find a way to satisfy the unhappy guest before they leave.

• Humility when faced with criticism
• Adaptability and willingness to change when needed
• Critical thinking and analysis to find good solutions

The candidate's response to this can reveal their financial competency. Additionally, a response can indicate their problem-solving skills and creativity when it comes to difficult tasks or finding solutions to problems that may not be immediately clear. The question gives you the opportunity to see how the candidate can effectively manage a budget and where they see priorities within the hotel.

The candidate's response should emphasize:

• Critical thinking skills
• Innovation
• Values in the workplace

A response to this question may look like this: