Whether you are preparing to interview a candidate or applying for a job, review our list of top Medical Assistant interview questions and answers.
Tell me about all the experience you have as a medical assistant? Internship work counts.
It's good to know how much experience candidates have as a medical assistant. They may have just finished their training and only have internship experience so will need to decide if they are a good fit for you in other ways. What to look for:
In any of your training, do you have any experience with electronic health records software?
A lot of companies prefer to employ prospects who have experience with electronic health records (EHR) software. Ask candidates to name the names of the software applications they've trained on, as well as ask if they are familiar with the software you use in your company. What to look for:
How can you, as a medical assistant, make sure you're following HIPAA regulations that ensure patients' privacy?
It is important that medical assistants understand HIPAA regulations and how it applies to the work they do. This question will ensure they have a full grasp of the importance of HIPAA and how to follow said regulations in their day-to-day work. What to look for:
Do you have experience handling front-office obligations? Are you comfortable answering phones and greeting clients?
Medical assistants are often tasked with doing a mix of administrative and clinical work. Be set to have the candidate talk about the front office jobs they've done or have been trained to do. What to look for:
What phlebotomy training have you had if any? Are you okay drawing blood if needed?
Drawing blood is part of a medical assistant's job, so you want to know about a candidate's phlebotomy training and their comfort level when it comes to drawing blood. What to look for:
In your previous job or internship have you taken client histories or checked patient vitals?
Taking patient's history and vitals are the bulk of medical assistants' day-to-day work and an important part in ensuring patients get the care they need. This question will inform you of the candidate's experience with these tasks. What to look for:
Are your CPR, Emergency Treatment and AED certifications up to date? If not when do you plan on renewing them?
You want to make sure a candidate has all their certifications up to date before they begin work and if they need to be renewed to know how soon they will be able to get that done. What to look for: