“I’ve always had an interest in the medical profession from the treatment of various diseases to drugs and surgery. I narrowed my interests down to pharmacy, and it’s been my passion ever since. There was never another career choice for me. What’s more, I believe I have both the knowledge and personality to become a good pharmacist, bring value to the store and offer excellent service to customers.”

“I enjoyed the APPE we had to complete. The chance to work in a real job, with supervision, reinforced my belief that this is the career for me. It was excellent preparation for the job and probably the best time I had in school. As far as weaknesses go, Calculus is the one class that caused me the most trouble. I had to study extremely hard to pass my exams, but I did, and while I didn’t enjoy it, the sense of accomplishment I felt when I passed made it all worth it.”

“I would schedule a time to speak with both technicians before the pharmacy opened. I would have each of them explain their grievances to the other and then work towards a solution. I would let them know their behavior was unacceptable and in the future, if they had a problem with a co-worker, to bring it to me so we could work it out. I’d also tell them any further public disruptions could potentially lead to disciplinary action.”

“I would explain to the patient that it was a drug I’d never heard of and I’d check to see if we carried it in the store. If we didn’t, I would then let them know I’d do some research on the drug and would call them to let them know what I found out and answer any questions they may have.”

“I would first ask why they thought the medicine didn’t work. I would check the type of medication they were prescribed since certain meds require the entire amount is taken for them to work, and if that were the case with their prescriptions, I would let them know they needed to take all the medication to see results. If that wasn’t the case, and the store policy allowed for a refund, I would let them know I was sorry the medicine didn’t work for them and immediately issue a refund.”

“Instead of waiting for the patient to come into the pharmacy, I would call them and let them know their medication is out of stock, we are ordering some more immediately and that I was sorry for any inconvenience this would bring. The goal with the phone call is to get ahead of the situation and prevent an in-store confrontation.”

Providing great patient care is probably the best thing you can do for the business side of pharmacy. Patients who feel they receive great care and have a 451551753pharmacist104.37pharmacy5.68clinical pharmacist3.11staff pharmacist2.87walgreens2.6634979536934231.2563.96200.00HOURLY2309447982025-09-012025-09-302025-08-012025-08-312025-10-05pharmacist who is knowledgeable and cares about them individually will continue to frequent that pharmacy.

"No matter what their symptoms are, the first thing I would suggest is to contact their doctor as soon as they can. I would say this as a precaution, in case they have an allergic reaction to the medication or need a different dosage. I would also instruct them to refrain from certain activities until they can speak with their doctor. For example, if they experience drowsiness, they need to refrain from driving a vehicle or operating potentially dangerous machinery."