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5 Certified Nursing Assistant (CNA) Interview Questions and Answers

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

Whether you are preparing to interview a candidate or applying for a job, review our list of top Certified Nursing Assistant (CNA) interview questions and answers.

Hire your next Certified Nursing Assistant (CNA) today.

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Hire your next Certified Nursing Assistant (CNA) today.

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a Culture of Innovation
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What inspired you to pursue a career as a cna certified nursing assistant? 

This question gives the candidate the ability to express exactly what about the field they find rewarding. A CNA definitely has a challenging job, but many people in the health field pursue their career for personal reasons. This is also a chance for them to set themselves apart from other applicants and let you know why they are a unique asset for you and the company. What to look for in an answer:

  • Understanding that CNAs have difficult tasks
  • Personal passion for the health field
  • Desire to stay in the job long-term
Example:

"The dedication of the CNA who took care of my grandmother made a true difference in her last days. I wanted to provide similar care."

Describe a time that you had to deal with an aggressive patient.

The ideal candidate will understand that aggressive patients are part of the job requirements for anyone hoping to work as a CNA. They will have the opportunity to display their ability to handle a difficult situation while remaining level-headed. Some specialties, such as psychiatry or emergency care, will require an even greater understanding of how aggression and medical conditions can be linked. What to look for in an answer:

  • Ability to display empathy and compassion
  • Knowledge of laws regarding aggressive patients
  • Comprehension of link between aggression and medical condition
Example:

"As a CNA working in the ER, I've had my share of aggressive patients. I recognize aggression has various causes and is not personal. I'll strictly follow the guidelines and training the facility gives me when dealing with such situations."

Walk me through the steps you take when you enter a patient's room.

With the fast pace of the health care field, it becomes easy to rush through one's tasks in order to get them all completed for the day. But the patients should never be treated as just another number. You want them to receive the very best care each time someone walks into the room. This question allows the CNA to highlight their ability to view each patient as unique. What to look for in an answer:

  • Applicant knocks before entering to retain patient's privacy
  • An introduction of themselves as the CNA to the patient
  • A caring approach to the patient's needs or wants
Example:

"I always knock. When I enter the room, I greet the patient and ask them if there is anything that I can do for them."

What role in health care do you see yourself in five years from now?

This questions allows candidates to explain their dedication to working within the health care field. It also gives them the opportunity to explain if they have plans to return to school. Are you looking for CNAs who want to grow with your company and become nurses as well? This question allows you to determine if the individual candidate wants to pursue that path. What to look for in an answer:

  • An enthusiasm for current position
  • A desire to excel at the requirements of being a CNA
  • An interest to remain in health care
Example:

"Right now, I am really excited to add to my strengths as a CNA. But I hope to continue my education as an LPN in the future."

Describe a time you disagreed with a nurse or other cna certified nursing assistant about patient care.

Working in health care requires the ability to work as a team. When answering this question, the applicant has the opportunity to bash their former co-workers, which does not portray them as someone who works well with others. But the candidate also has the opportunity to show the ability to self-reflect upon their own strengths and short-comings. What to look for in an answer:

  • Ability to remain professional
  • Capacity for critically analyzing a situation
  • Willingness to work with others as part of a team
Example:

"I've disagreed about prioritization of certain CNA tasks. In retrospect, we both were thinking of our schedules and not necessarily the patient's best interests. I've learned that with any disagreement, you have to remember that what's best for the patient comes first."

Create a Culture of Innovation
Download our free step-by-step guide for encouraging healthy risk-taking
Get the Guide

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Hire your next Certified Nursing Assistant (CNA) today.

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