If your business has time-sensitive deliveries, it is important to learn how the candidate would handle unexpected traffic. You can see if they would be capable of managing customer service and properly alerting their supervisor to the delay. Asking this question also helps you to figure out if the driver would stick to the law of the road or give in to road rage or illegal behavior while driving. What to look for in an answer:

• The ability to be polite to clients
• Safe driving under pressure
• A willingness to look for detours and other solutions

This question lets you judge whether the candidate can do one of the main tasks of the job. Ask them about licenses and certifications. Inquire about any past accidents or tickets to make sure they would not be a liability. This helpful question also assesses their character because you can learn if the driver is able to acknowledge and learn from mistakes instead of trying to lie to you about a problem in their background. What to look for in an answer:

• A clean record with proper licenses and without major accidents
• Honesty about any past driving problems
• Information about how the driver avoids future incidents

This standard interview question tells you a lot about the driver’s priorities and focus. They should have researched your company enough to get some reasons for why they chose you over other companies. How the driver decides to answer this question lets you know whether they can phrase things discreetly, so it can help you see how they would react in a tricky customer service situation where they need to be polite. What to look for in an answer:

• Knowledge about what makes your company stand out
• An answer that is more than just about money
• Interest in the job

The candidate’s response to this question tells you how much they care about following procedure. Though the driver may not be aware of your exact rules for this situation yet, you definitely do not want someone who would just deliver the package anyway. How the driver answers can also let you know if they are patient or if they plan to leave if no one answers the door immediately. What to look for in an answer:

• A desire to follow company procedures
• Flexibility in unusual situations
• Patience when dealing with customers

Any delivery driver needs excellent time-management skills, and this question should help you to see how they actually strategize on the job. Getting them to describe a situation where they had to properly budget their time and get tasks done within a certain time limit lets you see if the driver could handle the pressures that may come due to traffic, late deliveries or other issues. What to look for in an answer:

• The ability to define priority tasks
• Strategic thinking about delivery routes
• Examples of how the driver meets scheduling expectations

Delivery drivers may have to deal with deliveries as they come in while also planning for deliveries that a customer scheduled ahead of time. Good 1209605112413delivery driver17.54driver7.19driver non cdl3.83medical courier3.06warehouse2.7916063695145712307.2519.6946.05HOURLY1133911997562025-09-012025-09-302025-08-012025-08-312025-10-05Delivery Drivers know how to organize their day and anticipate challenges to complete all deliveries according to the agreed upon schedule. Interviewers can use this question to assess how a delivery driver candidate prioritizes their tasks, communicates with their team and stays organized when managing a high volume of deliveries. When evaluating the candidate's response, look for these indicators of a strong answer:

• Strategic thinking
• Understanding of workflows
• Consistent communication