The ideal candidate will understand the challenges that come along with a direct support professional position. Focus on how the applicant overcomes any obstacles that come with assisting those with intellectual and physical disabilities. Take note of their tone when explaining their answer. Does the applicant seem nervous or confident with their ability to overcome work-related challenges? What to look for in an answer:

• Problem-solving skills
• Confident tone of voice
• Specific situations that the applicant found difficult and how they overcame obstacles

Having patience is critical as a direct support professional because things can change in a second when assisting someone who has a physical or intellectual disability. Direct support professionals quickly learn that they must be quick on their toes to avoid outbursts and tantrums. Listen to how the applicant explains the situation. Do they sound caring or annoyed about the situation? What to look for in an answer:

• Understands the importance of having a calm demeanor as a direct support professional
• Actual experience deescalating a situation
• Shows interpersonal skills

Direct support professional wear many hats, and having the ability to cook is one of them. The ideal candidate will have time-management skills and experience preparing meals catered to the individual’s preferences and diet. Does the applicant have experience using kitchen appliances, such as an oven? Some parents and caregivers leave food instructions for direct support professionals, so it is essential to know if they know how to cook from scratch or reheat meals. What to look for in an answer:

• Experience with kitchen appliances
• Time-management skills
• Ability to follow recipes and reheating instructions

The ideal candidate should be well-versed in using their computers for professional use. When working in the home with an individual, the direct support professional may be asked to show the individual how to use Microsoft Word or how to access Netflix. The applicant’s answer should help you determine if they are capable of teaching their patients technological skills. What to look for in an answer:

• Understands basic computer operation
• Ability to teach those with disabilities
• Knowledge of a plethora of platforms and social media sites

Direct care professionals are often required to help adults with disabilities bathe and get ready for the day. The ideal applicant will have experience bathing patients and assisting individuals with hygiene-related tasks. Some individuals require more help than others, so it is essential that the applicant is aware of the importance of knowing how to perform these duties professionally. Is there any personal care task that the applicant finds challenging? What to look for in an answer:

• A solid understanding of professional hygiene care
• Ability to assist individuals with personal care routines
• Awareness of one’s own ability

Relating to people with disabilities and tailoring treatment that meets their needs are essential skills for direct support professionals. Try to analyze the candidate's tone and nonverbal cues as they explain the situation. An ideal candidate would demonstrate the ability to create bonds with patients.

The candidate's answer should emphasize:

• Interpersonal skills
• Compassion for others
• On-the-job experience in using kindness effectively

An example answer to this question could look like this: