Special Offer 

Jumpstart your hiring with a $75 credit to sponsor your first job.*

Sponsored Jobs posted directly on Indeed with Urgently Hiring make a hire 5 days faster than non-sponsored jobs.**
  • Visibility for hard-to-fill roles through branding and urgently hiring
  • Instantly source candidates through matching to expedite your hiring
  • Access skilled candidates to cut down on mismatched hires

Outreach Coordinator Interview Questions

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
6 min read

An Outreach Coordinator helps build strong, positive relationships between your organization and the community. Their duties include developing outreach initiatives, communicating with local people and organizations and analyzing data to identify needs and opportunities in the local area. Your Outreach Coordinator interview questions should help you understand each candidate's communication and relationship-building skills, ability to design effective outreach programs and knowledge of analysis tools. These questions can help you evaluate each person and make a confident hiring decision:

  1. How do you identify outreach opportunities in the community? See answer
  2. What steps would you take to plan a new outreach program? See answer
  3. What technologies do you use to organize and coordinate outreach projects? See answer
  4. What would you do to build a relationship with a community organization? See answer
  5. How do you nurture long-term relationships with the local community? See answer
  6. How do you integrate other departments and teams into your outreach efforts? See answer
  7. What role does social media play in your outreach process? See answer
  8. How do you determine if an outreach program has been successful? See answer
  9. Can you tell me about a successful outreach initiative you’ve worked on?
  10. Can you describe a time you were involved in an outreach program that didn’t achieve its goals?
Show more questions Show fewer questions

Hire your next Outreach Coordinator today.

Post a job

Hire your next Outreach Coordinator today.

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a Culture of Innovation
Download our free step-by-step guide for encouraging healthy risk-taking
Get the Guide

10 Outreach Coordinator Interview Questions and Answers

Can you tell me about a successful outreach initiative you've worked on?

This question helps you determine if the candidate understands how to develop a successful outreach program. A strong answer will typically include specific outreach strategies and the results of the program. Evaluate responses that demonstrate:

  • Specific activities and strategies
  • Impact on the community
  • Awareness of what made the program a success
Example:

"In my previous role, I was the lead organizer for a community outreach program about heart health. It included a free community heart screening and follow-up workshop with a cardiologist. To promote the event, I ran a social media campaign and partnered with local gyms and health-related organizations. Attendance doubled our projections, and nearly 80% of participants signed up for our newsletter and webinar series."

How do you identify outreach opportunities in the community?

An Outreach Coordinator typically finds ways to connect your organization to the local community. This question provides insight into the candidate's process for identifying and choosing opportunities. Evaluate responses that demonstrate:

  • Sustainable strategy
  • Emphasis on personal connection
  • Ability to identify opportunities that match organizational priorities
Example:

"I become an active part of the community, attending events, talking to residents and participating in local organizations. During these interactions, I look for opportunities to connect or provide support. I also keep up with local news, blogs and social media pages so I'm aware of events in the community. When choosing between opportunities, I prioritize those that align with the organization's objectives and resources."

What steps would you take to plan a new outreach program?

This interview question might be important for employers looking to plan or launch new initiatives because it helps evaluate the candidate's planning process, level of forethought and organizational skills. Evaluate responses that demonstrate:

  • Organized approach to planning
  • Clear, logical steps
  • Incorporating strategy
Example:

"When planning a new outreach program, I start by defining an objective and desired outcomes based on the organization's overall outreach goals. Then, I research the target audience and build a plan and a messaging strategy based on their needs, communication preferences and preferred channels. Finally, I choose the metrics I'll use to monitor progress and evaluate performance."

What technologies do you use to organize and coordinate outreach projects?

Outreach Coordinators often manage multiple outreach efforts simultaneously. This question helps assess the candidate's preferred methods and tools for organizing each project and ensuring it's completed on schedule. Evaluate responses that demonstrate:

  • Knowledge of specific technologies
  • Rationale for preferred programs
  • Ability to adjust to new platforms if necessary
Example:

"My preferred platform is [specific tool] because I find it to be extremely effective for organization, communication and collaboration. I like to include other departments in outreach projects whenever possible, and it's useful to have a central communication platform. I've also used [specific tool] and project management tools, so I'm comfortable adjusting to your in-house solution."

What would you do to build a relationship with a community organization?

This Outreach Coordinator interview question might reveal how a candidate builds partnerships with local companies and nonprofits. Strong responses should demonstrate a professional and respectful process that's designed to build strong relationships. Evaluate responses that demonstrate:

  • Consideration of the target organization's goals and needs
  • Gradual and respectful approach
  • Ability to be a positive representative of your organization
Example:

"First, I'd research the organization to understand its mission, goals, audience and challenges and identify potential ways to connect. Then, I'd request a meeting with the Director or Outreach Director to discuss building a partnership. From there, I'd make a point to get in touch regularly and offer opportunities to collaborate. Relationship-building is a gradual process, so I take it slowly and focus on serving both organizations."

How do you nurture long-term relationships with the local community?

Successful Outreach Coordinators can help your company build strong, lasting community partnerships. Asking about the candidate's approach to nurturing relationships can show whether they understand how to maintain important connections. Evaluate responses that demonstrate:

  • Mutually beneficial approach
  • Consistent effort
  • Focus on communication
Example:

"In my experience, the best relationships are mutually beneficial. I like to nurture relationships by finding ways to support partners, whether that means sponsoring an event or sharing their posts on social media. Most importantly, I make a point to understand the other organization so I can suggest truly impactful partnership opportunities."

Can you describe a time you were involved in an outreach program that didn't achieve its goals?

Not all outreach programs are successful, and this question helps examine the candidate's ability to accept failure and learn from it. Evaluate responses that demonstrate:

  • Humility and reflection
  • Analysis of what caused the problem
  • Strategies for avoiding similar issues in the future
Example:

"In a past role, I helped plan an adult literacy program with a local library. We wanted to help participants build skills that would help them find jobs, but our messaging didn't clarify the benefits. Attendance was low. It was disappointing, but I learned to avoid assumptions and tie the messaging directly to the audience's needs and pain points."

How do you integrate other departments and teams into your outreach efforts?

This question can assess whether the candidate prioritizes collaboration and company-wide participation in outreach. Evaluate responses that demonstrate:

  • Strategies for involving other departments
  • Knowledge of how to increase participation
  • Rewarding participants
Example:

"I believe that involving multiple departments is an effective way to build deeper connections between the company and the community. To encourage other departments to collaborate, I like to identify their top priorities and design outreach programs to match. For example, I might include the engineering design team in a STEM workshop at a local school. Once a department is involved, I make a point to share updates and communicate the program's impact to make them feel good about their contributions."

What role does social media play in your outreach process?

Asking about social media demonstrates the candidate's familiarity with popular platforms and their ability to use them to strengthen relationships with community members and stakeholders. Evaluate responses that demonstrate:

  • Mentions of top platforms
  • Strategies for integrating social media into outreach
  • Knowledge of social media analytics
Example:

"Social media has been a key component of nearly every outreach campaign. I use platforms including X, Y and Z to build excitement and anticipation for outreach programs, share important information and communicate directly with people in the community. The built-in analytics features can also provide useful insights about how specific messaging strategies resonate with different audiences, which helps me develop more effective campaigns."

How do you determine if an outreach program has been successful?

Asking how a candidate measures program performance tells you how they view success in an outreach context. Strong responses might incorporate both quantitative and qualitative assessment strategies. Evaluate responses that demonstrate:

  • Awareness of relevant outreach metrics
  • Holistic evaluation process
  • Using results to improve future efforts
Example:

"I evaluate an outreach program’s success using metrics, observation and feedback. I use metrics that align with the program’s goal, such as participant count, attendee engagement or social media reach. I also observe the impact on the target audience and request feedback from participants to find out what they liked and disliked. Based on the results, I'll make targeted improvements to subsequent outreach efforts."

Create a Culture of Innovation
Download our free step-by-step guide for encouraging healthy risk-taking
Get the Guide

A group of five people in a modern office setting, two of them appear to be giving a presentation while the other two are seated at a wooden conference table with laptops and a coffee cup in front of them. They all seem engaged in a discussion. The room has a bright atmosphere with natural light streaming in from the side window.

Hire your next Outreach Coordinator today.

Post a job

Explore Interview Questions by Title & Skill

No search results found