Desktop Support Technician: What is the cost of hiring?

Why hire a Desktop Support Specialist?

A capable Desktop Support Specialist is a crucial position where future technology trends are monitored, and they coordinate with the network technology team to implement suggestions in the company. They allow a company to take advantage of newer technology version and improve its business operations and efficiency. Choosing the right person as a Desktop Support Specialist is essential to improve the business efficiency of the company.

• Manages existing maintenance of the company’s desktop environment and the future planning needs of the company
• Be aware and collaborate with existing vendors to analyze new technology and make recommendations for using that in the company
• Ensures that the company’s plans and network expansion projects are in agreement by coordinating with the IT support and design departments

Skills to look for in a great Desktop Support Specialist

Review the skills and qualifications of all possible candidates to identify the most suitable candidate for Desktop Support Specialist.

• Bachelor’s Degree in Computer Engineering or related fields
• Certification of MCDST
• Proven desktop engineering experience of 5+ years
• Strong ability in systems and desktop design
• Excellent ability to provide desktop support in an enterprise setting
• Good communication and interpersonal skills

Writing a Desktop Support Specialist job description

To find suitable Desktop Support Specialist candidates, a detailed job description with a list of job duties, responsibilities and necessary skills is required.

Consider including keywords that job seekers are using to search for Desktop Support Specialist jobs, such as:

• IT Support Specialist
• Senior Desktop Support Specialist
• IT Support Technician

Interviewing Desktop Support Specialist candidates

In the interview process for suitable candidates for Desktop Support Specialist, comparing the skills and qualifications of all potential candidates is essential.

• Proficiency in systems and desktop design
• Knowledge and experience of providing desktop support services
• How they’ve excelled at supporting the enterprise by providing timely and quality desktop support to all technology users to enhance business efficiency

See our list of interview questions for more examples.