Shift Manager: What is the cost of hiring?

Why hire a Shift Manager?

The need for new staff can affect both your existing team and your customer satisfaction. A great shift manager hire can help your business improve customer service and employee morale. A shift manager can ensure that the team is being productive and contributes well.

• Increase customer retention
• Increase sales
• Increase customer satisfaction

Skills to look for in a great Shift Manager

A great shift manager candidate will have the following skills and attributes as well as work experience that reflects:

• Scheduling ability
• Basic math skills
• Cooking
• Team Work
• Positive Attitude
• Collaboration with team

Writing a Shift Manager job description

A thoughtful description is important to finding qualified shift manager candidates. A shift manager job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for shift manager jobs, such as:

• Shift Leader
• Assistant Manager
• Shift Supervisor

Interviewing Shift Manager candidates

Strong candidates for shift manager positions will be confident answering questions regarding:

• How to deal with theft
• How to deal with an angry customer
• How to improve customer satisfaction

See our list of interview questions for more examples.