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How to Hire an Inside Sales Representative

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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2 min read

Does your growing business need an Inside Sales Representative? A capable Inside Sales Representative is responsible for customer acquisition and helps achieve revenue, profit and growth objectives of the company.

Here are some tips to help you find great Inside Sales Representative Candidates and make the right hire for your company.

Hire your next Inside Sales Representative today.

Post a Job

Hire your next Inside Sales Representative today.

Post a Job
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Inside Sales Representative: What is the cost of hiring?

2025-09-0114000.0060136.71146000.00YEARLY

Why hire an Inside Sales Representative?

The need for new staff can affect both your existing team and your bottom line. A great Inside Sales Representative hire can help your business:

• Acquire new sales opportunities through outbound, and inbound lead follow up, emails and calls
• Responsible for determining and understanding customer requirements
• Direct qualified sales opportunities to the correct sales executives for closing them

Skills to look for in a great Inside Sales Representative

Inside Sales Representatives are a critical part of the company. It is essential to note which qualifications and skills are vital for hiring a suitable Inside Sales Representative.

• High school diploma or equivalent needed
• Proven experience of 2+ years’ inside sales experience
• Familiar with Customer management software and MS Office
• Exceptional oral and written communication skills
• Ability to negotiate, convert into the final sale and follow up with customers
• Excellent interpersonal and organizational skills

Writing an Inside Sales Representative job description

A thoughtful description is important for finding qualified Inside Sales Representative candidates. An excellent Inside Sales Representative job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Inside Sales Representative jobs, such as:

• Technical Sales Representative
• Senior Representative
• Inbound Sales Representative

Interviewing Inside Sales Representative candidates

To hire a suitable Inside Sales Representative, take the time to vet candidates and asking detailed interview questions to understand their knowledge and skills.

• Expertise in coordinating, negotiating and following up with potential customers
• Proficiency in maintaining sales and customer data in customer management software
• How they’ve contributed to increasing customer numbers to help in achieving revenue, profitability and growth targets of the company

See our list of interview questions for more examples.

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

Hire your next Inside Sales Representative today.

Post a job

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.