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How to Hire a Service Advisor

Edited by Indeed Employer Content Team
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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1 min read

Does your growing business need a service advisor? Service Advisors can you help your company increase sales and customer satisfaction.

Here are some tips to help you find great service advisor candidates and make the right hire for your business.

Hire your next Service Advisor today.

Post a Job

Hire your next Service Advisor today.

Post a Job
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Service Advisor: What is the cost of hiring?

2025-09-0117000.0069474.80155000.00YEARLY

Why hire a Service Advisor?

The need for new staff can affect both your existing team and your bottom line. A great service advisor hire can help your business by improving your reputation so that you do not rip any customers off and give them great service. This will increase your sales over time.

• Transparency with customer
• Great customer service
• Faster turnaround

Skills to look for in a great Service Advisor

A great service advisor candidate will have the following skills and attributes as well as work experience that reflects:

• Knowledge of cars
• Basic math skills
• Scheduling ability
• Customer rapport
• Communication with customers
• Positive attitude

Writing a Service Advisor job description

A thoughtful description is important to finding qualified service advisor candidates. A service advisor job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for service advisor jobs, such as:

• Service Manager
• Customer Service Advisor
• Service expert

Interviewing Service Advisor candidates

Strong candidates for service advisor positions will be confident answering questions regarding:

• How to work with a difficult customer
• Pricing services
• Customer service

See our list of interview questions for more examples.

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

Hire your next Service Advisor today.

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines