Debt Collector: What is the cost of hiring?

Why hire a Debt Collector?

The need for new staff can affect both your existing team and your bottom line. A great Debt Collector hire can help your business:

• Find and contact debtors with delinquent balances
• Resolve complaints regarding incorrect debt collections
• Maintain and update files for debtors to ensure the correct address and amounts owed are reflected

Skills to look for in a great Debt Collector

A great Debt Collector candidate will have the following skills and attributes as well as work experience that reflects:

• Demonstrated ability in using MS Office and database software
• Outstanding sales persuasion
• Ability to meet tight deadlines
• Call center experience
• Negotiation and conflict resolution
• Persistence in pursuing debtors

Writing a Debt Collector job description

A thoughtful description is important for finding qualified Debt Collector candidates. A Debt Collector job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Debt Collector jobs, such as:

• Debt Collector
• Collector
• Collections

Interviewing Debt Collector candidates

Strong candidates for Debt Collector positions will be confident answering questions regarding:

• Creativity in finding ways to resolve debtor issues
• Ability to manage numerous collections accounts at once
• Persistence in following up with debtors

See our list of interview questions for more examples.