Host/Hostess: What is the cost of hiring?

Why hire a Hostess?

An efficient Hostess helps in creating a positive guest experience for your bar, restaurant or hotel.

Contributions of a great Hostess include:

• Responsible for welcoming guests to the venue
• Responsible for improving guest experience by providing accurate wait times
• Manage and monitor reservations

Skills to look for in a great Hostess

Hostesses are a critical part of the bar, restaurant or hotel. It is essential to note which qualifications and skill set are vital for hiring a suitable Hostess.

• High school diploma or GED essential
• The ability of working in flexible shifts including weekend/evening shifts
• Proven work experience of more than one year in the hospitality industry in the field of customer service
• Strong physical stamina to work long periods of standing
• Strong work prioritization and time management experience
• Exceptional customer service skills

Writing a Hostess job description

A thoughtful description can help find qualified Hostess candidates. A Hostess job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Hostess jobs, such as:

• Hostess
• Senior Hostess
• Restaurant Hostess

Interviewing Hostess candidates

Strong candidates for Hostess positions will be confident answering questions regarding:

• Expertise in interacting and engaging customers in bar, restaurant or hotel
• Proficient in hotel management software
• How they’ve contributed to providing an excellent guest service experience in the past to increase the loyal customer base for the bar, restaurant or hotel

See our list of interview questions for more examples.