Resources
Post a Job
 Special Offer 

Jumpstart your hiring with a $75 credit to sponsor your first job.*

Sponsored Jobs posted directly on Indeed with Urgently Hiring make a hire 5 days faster than non-sponsored jobs**
  • Visibility for hard-to-fill roles through branding and urgently hiring
  • Instantly source candidates through matching to expedite your hiring
  • Access skilled candidates to cut down on mismatched hires
*The $75 Sponsored Job credit offer is only available for new accounts in the US that post a job and expires one year after account creation. Upon expiration of the credit, users are charged based on Sponsored Job budget. Terms, conditions, and quality standards apply **Indeed data, based on median United States, Q2 2024

How to Hire a Retail Associate

Edited by Indeed Employer Content Team
Last updated April 6, 2025
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
1 min read

Does your growing business need a Retail Associate? Retail Associates are the first line of your customer service team in a store setting.

Here are some tips to help you find great Retail Associate candidates and make the right hire for your business.

Hire your next Retail Associate today.

Post a Job

Hire your next Retail Associate today.

Post a Job
88207101305763889217
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Retail Sales Associate: What is the cost of hiring?

2025-10-017.2515.9430.65HOURLY

Why hire a Retail Associate?

The need for new staff can affect both your existing team and your bottom line. A great Retail Associate hire can help your business:

• Greet customers and help them assess available products
• Complete purchases at cashier stand
• Upsell when appropriate and ensure every customer leaves satisfied

Skills to look for in a great Retail Associate

A great Retail Associate candidate will have the following skills and attributes as well as work experience that reflects:

• Previous sales experience helpful
• Basic math – addition, subtraction, percentages
• Ability to become a product expert
• Attention to detail
• Approachable, friendly energy
• Can work a flexible schedule

Writing a Retail Associate job description

A thoughtful description is important to finding qualified Retail Associate candidates. A Retail Associate job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Retail Associate jobs, such as:

• Retail Associate
• Retail Sales Associate
• Sales Associate

Interviewing Retail Associate candidates

Strong candidates for Retail Associate positions will be confident answering questions regarding:

• Situations where there is potential to upsell
• Comprehensive knowledge of the store’s product
• Previous customer service experience

See our list of interview questions for more examples.

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

Hire your next Retail Associate today.

Post a job

Explore How to Hire by Title

No search results found

    Related Articles

    How to Write a Job Description
    Read article
    Interview Questions and Answers
    Read article
    Job Offer Letter (With 6 Templates)
    Read article

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines