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How to Hire a Shift Leader

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
1 min read

Does your growing business need a Shift Leader? Shift Leaders can help your company improve customer experiences.

Here are some tips to help you find great shift leader candidates and make the right hire for your business.

Hire your next Shift Leader today.

Post a Job

Hire your next Shift Leader today.

Post a Job
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Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Shift Leader: What is the cost of hiring?

2025-10-017.2517.0340.45HOURLY

Why hire a Shift Leader?

The need for new staff can affect both your existing team and your customer experience. A great shift leader hire can help your business improve customer service and ensure that all of your employees remain engaged. This can greatly improve your business and create customers for life.

• Better customer service
• Higher employee engagement
• Increased employee retention

Skills to look for in a great Shift Leader

A great shift leader candidate will have the following skills and attributes as well as work experience that reflects:

• Scheduling employees
• Enforcing the rules
• Preventing theft
• Communicate with customers
• Solve customer problems
• Team Work

Writing a Shift Leader job description

A thoughtful description is important to finding qualified shift leader candidates. A shift leader job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for shift leader jobs, such as:

• Shift Manager
• Assistant Manager
• Shift Supervisor

Interviewing Shift Leader candidates

Strong candidates for shift leader positions will be confident answering questions regarding:

• Handle difficult customers
• Discipline an employee
• Food safety

See our list of interview questions for more examples.

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

Hire your next Shift Leader today.

Post a job

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.