Retail Sales Associate: What is the cost of hiring?

Why hire a Retail Sales Associate?

The need for new staff can affect both your existing team and your bottom line. A great Retail Sales Associate hire can help your business:

• Greet and assist customers as they enter the store
• Become brand advocates and product experts
• Assist in restocking, organizing, and maintaining the cleanliness of the store

Skills to look for in a great Retail Sales Associate

A great Retail Sales Associate candidate will have the following skills and attributes as well as work experience that reflects:

• Familiarity with a point of sale or cashier systems
• Ability to upsell a customer when applicable
• Excellent communication skills
• Outstanding customer service
• Cheerful working attitude
• Flexible work schedule

Writing a Retail Sales Associate job description

A thoughtful description is important to finding qualified Retail Sales Associate candidates. A Retail Sales Associate job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Retail Sales Associate jobs, such as:

• Retail Sales Associate
• Store Sales Assistant
• Retail Sales Clerk

Interviewing Retail Sales Associate candidates

Strong candidates for Retail Sales Associate positions will be confident answering questions regarding:

• Upselling and adding value to a customer’s cart
• Directing and informing customers about the merchandise they have shown interest in
• Keeping a balanced cash drawer

See our list of interview questions for more examples.