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Retail Sales Associate Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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10 min read

A 66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Retail Sales Associate, or Sales Associate, helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.

Retail Sales Associate duties and responsibilities

A 66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Retail Sales Associate is responsible for handling various sales activities in a retail store, including facilitating purchases and providing customer service. The specific duties and responsibilities of a Retail Sales Associate vary widely but typically include the following: 

  • Greeting customers when they walk through the door
  • Building rapport through conversation and honest recommendations
  • Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
  • Inviting customers to search the company’s website for coupons and other ways to save money
  • Informing customers of any extra charges if necessary
  • Inviting the customer to join a loyalty program if there is one
  • Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
  • Collaborating with fellow team members to keep the sales floor area clean and organized at all times

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Retail Sales Associate Job Description Examples

Example 1

Job Description

General Summary:

The Sales Associate will provide a high level of customer service to our shoppers. The position will utilize communication skills, selling ability and product knowledge to assist customers. The Seasonal Sales Associate will work with the store team to ensure that store presentation is maintained, product is stocked and merchandised, and operational projects/tasks are completed, so that a great shopping experience can be provided to customers.

Responsibilities:

  • Create a welcoming environment by greeting and interacting with customers
  • Ask customers questions to identify the purpose for their visit and product needs to properly assist them
  • Use product knowledge and BevMo! training to make product recommendations to customer
  • Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
  • Educate and enroll customers into BevMo! s ClubBev Program
  • Regularly communicates with Store Manager and Assistant Store Manager for business updates
  • Maintain store standards by assisting with stocking, merchandising and signing product; recovering the store to maintain cleanliness; and completing various operational projects/tasks
  • Assists in receiving product deliveries and replenishing sales floor in a timely manner
  • Enforce and adhere to all company policies and procedures, including health, safety, and security
  • Performs any other duties as directed by supervisors

Requirements

  • Must be at least 21 years old

Job Type: Part-time

Pay: From $16.47 per hour



Ability to commute/relocate:
  • Burlingame, CA 94010: Reliably commute or planning to relocate before starting work Location: In person

Example 2

Retail SALES Associate

Are you passionate about furniture, design, and everything home-related and want to be part of a well-established, locally owned, growing brand? If so, Kasala is looking for a sales associate to join our Southcenter Outlet team. This store is located near the largest mall in the Pacific Northwest and hidden amongst the big-box retailers; we stand out as a unique and welcoming place to shop.

Who we are:

Kasala is a Seattle-based independent furniture store. For 35 years, we’ve built our brand by traveling the globe for home furnishings that offer outstanding style and value to our customers. We show up every day with the goal of helping our customers create a home that is uniquely their own with our inspired collections and unparalleled customer service.

What you’ll do:
  • Support and maintain store sales and service goals as communicated by the store manager
  • Greet and engage customers in a courteous, knowledgeable, and efficient manner
  • Suggest solutions or items to customers based on their needs
  • Build lasting relationships with customers
  • Process transactions and sales orders according to company policy
  • Field customer phone inquiries while providing top-tier customer service
  • Ensure that visual showroom standards are always met, including replenishment of stock
  • Support essential maintenance of the store, including assisting in floor changes
  • Work with fellow team members to create a positive, team-oriented atmosphere and a friendly retail environment
  • Other duties as assigned, including non-selling work, as required
  • Work weekends and holidays

You’ll be great in the role if you:
  • Have 1-3 year’s experience with interiors, furniture sales, or retail/customer service
  • Are a team player and bring your best to everything you do
  • Have a passion for design and other creative pursuits
  • Have great written and verbal skills
  • Have good time management and organizational skills
  • Can move and/or lift 50 pounds, heavier merchandise with team assistance
  • Are proficient with MS Office Suite, web navigation, and comfortable with technology
  • Don’t meet every single requirement? At Kasala we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

Benefits:

A competitive salary and incentive program. A comprehensive benefits package, including a generous employee discount, medical, dental, and vision insurance, paid holidays, parental leave, 401k and more. Our stores operate Thursday-Monday allowing our team members to enjoy two consecutive days off.

Kasala provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, marital status, national origin, ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws, and prohibits discrimination and harassment of any type.

To learn more about us, go to [website]

Job Type: Full-time

Pay: $20.50 - $21.50 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • 8 hour shift
Weekly day range:
  • Every weekend



Ability to Relocate:
  • Tukwila, WA: Relocate before starting work Location: In person

Example 3

Cricket Wireless is a wireless service provider owned by AT&T Inc. Mobilelink is the largest Cricket Wireless dealer in the nation. If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic and equal-opportunity employer. This is a fantastic opportunity for qualified candidates with the potential for future growth and becomes a part of a rapidly expanding national team.

.Job Description:

As a Sales Associate/Solution Specialist, you will have the chance to grow with our team while providing outstanding customer service resulting in customer loyalty. Your focus will be on selling wireless phones, services, and accessories in the store and community.

*Sales Associate/Solution Specialist Job Description:

Sell wireless phones, services, and accessories in a fast-paced environment

Deliver outstanding customer service to retain and gain customers

Work flexible hours, weekends, and holidays at various locations

Perform daily opening and closing procedures

Assist in maintaining store appearance

Participate in meetings and marketing events inside and outside of the store

Required Qualifications:

Minimum one year of retail experience in sales or customer service

Minimum of one year experience in cash handling

Wireless knowledge and/or sales experience

Proficient computer skills

High School diploma or GED

Equal Opportunity Employer/Disability/Vet

Job Types: Full-time, Part-time

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
Shift:
  • 10 hour shift
  • 8 hour Location: One location

Example 4

Hiring now for Souvenir Supermart Sales Associate at Freemont Street Experience! Souvenir Supermart was born in Las Vegas and is very unique store for Las Vegas. The one stop destination for gift shopping. If you enjoy selling unique and beautiful things and getting to know new people and new cultures on a daily basis, your place is with us.

Supplemental pay :Bonus Pay when applicable

Schedule:Morning Shift, Flexible , we are open for business 365 days a year.

Interviews will be scheduled immediately for qualifying candidates.

Basic Requirements:

  • Must have high school diploma
  • Must speak English (multi lingual people are encourage to apply!)
  • Must be legal to work in the USA.
  • No criminal record
  • Must have pleasant personality and well-groomed appearance.
  • Preferably have retail/ customer service experience.

Essential Job Responsibilities:

  • Support sales team by creating an organized and pleasant shopping environment for our guests.
  • Process POS transactions accurately and efficiently.
  • Replenish merchandise display and inventory control task.
  • Be able to stand on your feet all day and lift up 25 lbs.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:
  • Flexible schedule
  • Health insurance
Shift:
  • 8 hour shift
Weekly day range:
  • Monday to Friday
  • Weekend availability

Education:
  • High school or equivalent (Required)

Shift availability:
  • Day Shift (Required)
  • Night Shift Location: One location

Example 5

Due to increase of business we are
Now Hiring!
Sales associate needed for fun, fast paced retail shop in Old Town Kissimmee.
Tiki‘s has be located in Old Town for over 36 years and is known as one of the best shops in the area with customers that have been visiting for years!

  • Day shifts currently available 10:30am-5:00pm

Set weekly schedule after training!

 Store discount, free Old Town parking pass, bi-weekly pay check

  • Position includes greeting customers Stocking merchandise
Folding t shirts Ringing sales on cash register

Must have money handling and customer service experience

 Must be dependable and have reliable transportation.

Resumes now being accepted NO PHONE CALLS!

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Benefits:
  • Flexible schedule
Shift:
  • Day shift
Weekly day range:
  • Every Location: In person

Example 6

We are looking for a skilled Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is important. The goal is to help preserve and enhance our reputation so we can expand our clientele.

Responsibilities
  • Set up workstations with all needed ingredients and cooking equipment
  • Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
  • Cook food in various utensils or grillers
  • Check food while cooking to stir or turn
  • Ensure great presentation by dressing dishes before they are served
  • Keep a sanitized and orderly environment in the kitchen
  • Ensure all food and other items are stored properly
  • Check quality of ingredients
  • Monitor stock and place orders when there are shortages

Skills
  • Proven experience as cook
  • Experience in using cutting tools, cookware and bakeware
  • Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
  • Ability to follow all sanitation procedures
  • Ability to work in a team
  • Very good communication skills
  • Excellent physical condition and stamina
  • High school diploma or equivalent; Diploma from a culinary school will be an advantage

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Ability to commute/relocate:
  • West Chester, OH 45069: Reliably commute or planning to relocate before starting work Location: One location

Example 7

About us

East Norriton Grocery Outlet

It's the store so nice, we named it twice. No wonder people love working here. And we're independently and locally-owned too. That means that each store finds and hires its employees directly.

Closing Merchandiser
Part-Time
Responsibilities and duties:
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Ability to scan all items within store standards.
  • Ability to answer customer questions about our brand and who we are.
  • Maintain a clean and orderly work area.
  • Ability to multi task.
  • Process merchandise returns and exchanges.
  • Request information or assistance using paging systems.
  • Stock shelves, and mark prices on shelves and items.
  • Janitorial work.
  • Merchandise grocery and features.
  • Customer service.
  • Gather carts from the parking lot.

Requirements:
  • Proven working experience in retail cashier or sales preferred
  • Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc)
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • Attention to detail and mathematical skills
  • Sales skills
  • Must be able to work weekends and be able to work shifts between 2pm and 9:30pm.

Job type: PT

Job Type: Part-time

Pay: $10.50 - $12.00 per hour

Benefits:
  • Employee discount
  • Flexible schedule
  • Referral program
Schedule:
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Application Question(s):
  • Please list your work availability:
  • This position requires availability on weekends. Will this work?

Education:
  • High school or equivalent (Required)

Experience:
  • Customer Service: 1 year (Preferred)
  • Retail: 1 year Location: One location

Example 8

If you want to be part of somethingunique and special?, you may be the next addition we need to make something that is already very good even better.
Are you looking for a Career, not just a job? Or are you working at a company that doesn't have the resources to help you grow to get you to the next level?
Are you looking for an opportunity where you can make the kind of money you are worth not just an hourly wage? Are you looking for an opportunity to rise to the top of an organization?
Do you accomplish all your goals?

Then look no further. We have the opportunity you've been looking for!
We're Rick's Hometown TV and Appliance Center and we are looking for someone like you to take our sales department to the next level by joining our team as a sales representative.

Rick's Hometown TV and Appliance Center has been serving the community of Hillsboro with the best service in the Appliance and furniture industry since 1982. We have experienced significant growth every year we have been in business. We continue to grow by finding the right people and letting them do what they do best. We pride ourselves as a company with the right resources to help team members reach their full potential.

No Experience Necessary

We will fully train you. You will meet with clients on a daily basis to sell them the products and services that meet their needs. No experience is necessary. A great positive attitude is what you will need.

Does working without someone looking over your shoulder sound appealing? Do you like the idea of controlling your own income? Are you driven by a challenge? If this sounds like you, then we need to talk. We are looking for someone like you who is great at working with customers.

Don't waste another day in a job leading you nowhere! It is time to get paid for your results!

Job Type: Full-time

Pay: From $31,500.00 per year

Benefits:
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • Weekend availability
Supplemental pay

Work Location: One location
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

What does a Retail Sales Associate do?

Retail Sales Associates typically work in brick-and-mortar stores that sell products and merchandise directly to customers. They are responsible for ensuring customers have a positive and productive experience while in the store, by helping when needed and keeping the store looking clean, orderly and well-stocked. They may also write reports or handle inventory and deliveries, depending on the size of the store and the needs of the retail location. Most Retail Sales Associates perform a variety of duties that can shift day to day depending on the needs of the store.

Retail Sales Associate skills and qualifications

Successful Retail Sales Associates should have the following skills and qualifications: 

  • Familiarity with POS (point of sale) systems and the ability to learn new technologies
  • Excellent communication skills
  • Cheerful working attitude
  • Outstanding customer service skills
  • Ability to work a flexible schedule
  • Ability to upsell

Retail Sales Associate salary expectations

A Retail Sales Associate makes an average of $12.66 per hour. The exact amount will often vary depending on the location of the position and the exact division of retail that the Retail Sales Associate works in.

Retail Sales Associate salary expectations

2025-10-017.2515.9430.65HOURLY
  • Common salary: 15.94 HOURLY
  • Typical salaries range from 7.25 - 30.65 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Retail Sales Associate education and training requirements

A specific level of education generally is not a requirement for Retail Sales Associates, though most stores require an advanced degree for management positions. While many stores prefer Retail Sales Associates with a high school diploma or equivalent, it is generally not a requirement. Many high school students work part-time as a Retail Sales Associate.

66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Retail Sales Associate experience requirements

Most stores prefer Retail Sales Associates with some prior retail experience. Often high school and college students work retail jobs to help boost their resume. It’s a good way to get experience and move up into management.

Retail Sales Associate Job Description Template

We are looking for a Retail Sales Associate to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Requirements

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree
  • BSc in Marketing or related field is a plus

Job description samples for similar positions

If this 66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Retail Sales Associate job description isn’t quite what you’re looking for, here are a few job descriptions for similar roles:

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Get the Guide

Frequently asked questions about Retail Sales Associates

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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