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Entertainment Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated March 4, 2025

An Entertainment Manager acts as a liaison between performers and the company or venue hiring them for a specific event. The primary functions of this role consist of finding and vetting various performers, supervising the event and managing a team tasked with keeping the event aligned with what the client had envisioned.

Entertainment Manager duties and responsibilities

A successful Entertainment Manager needs to take on multiple responsibilities that change in scope between clients and events. Every variable of hiring talent for an event, and then delivering the event, requires taking on Entertainment Manager job duties such as:

  • Interviewing potential performers to discuss all aspects of their act to ensure a professional and appropriate performance

  • Negotiating contracts and pay rates with performers based on budgetary restrictions

  • Overseeing marketing material advertising the event, both internal and public-facing

  • Booking venues for parties and events to ensure adequate capacity and amenity provisions

  • Maintaining relationships with clients, entertainers, venues and other corporate entities

  • Ensuring entertainment and event planning stays within budget

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Entertainment Manager Job Description Examples

Example 1

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary office; it’s the beginning of a bowled new career as a Restaurant/Hospitality Manager with Bowlero Corp.

Our Restaurant/Hospitality Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they’re the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant/Hospitality Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. If you’ve ever thought of becoming a General Manager at one of our centers, then the Restaurant/Hospitality Manager is a great place to start.

Essential Duties: Get a glimpse of all you’ll experience as a Restaurant/Hospitality Manager

MAKE Guests Priority #1
  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints

    NEVER STOP Improving
  • Continually hone our operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience

    TAKE EVERY Opportunity
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)

    Partner WITH Leagues
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues

    Assemble AN ALL-STAR TEAM
  • Recruit, hire, train, and schedule a talented team of hourly center staff

    SHOW OFF THOSE Management Skills
  • Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate...

    BRING YOUR F&B “A-GAME”
  • Oversee the management and growth of your center’s Food & Beverage program; provide ongoing training and supervision of your center’s daily F&B operations to ensure our corporate initiatives and standards are executed consistently

    WHO YOU ARE

    As committed member of our team, you’re ready to fill in for your center’s General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You’re flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What’s more, you’re a dedicated team player who’s great at developing the talents of your team, and you’re looking to ultimately take the next step towards becoming a General Manager.

    Desired Skills: Check out the desired skills below and see if you have what it takes to join our world-class team
  • 2+ Years of Management Experience
  • Bachelor’s Degree
  • The ability to supervise center operations staff
  • Strong Team Player
  • Exceptional “People Developer”
  • Customer Service Pro
  • Knowledge of POS register systems

    Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K program
  • Employee Stock program
  • Referral program
  • 2 weeks Paid Time Off (PTO) each year
  • 4 Paid Holidays each year
  • Comprehensive Paid Training program
  • Career Advancement Opportunities

    With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

    The approximate pay range for this position is $58,000 - $67,000 / year. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

    Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: [website]

    Job Type: Full-time

    Pay: $58,000.00 - $67,000.00 per year

    Benefits:
  • Employee discount
  • Health insurance
  • Paid time off
    Experience level:
  • 2 years
    Restaurant type:
  • Casual dining restaurant
    Shift:
  • 8 hour shift
    Weekly day range:
  • Monday to Friday
  • Weekends as needed



    Experience:
  • restaurant management: 2 years (Preferred)

    Ability to Relocate:
  • Scottsdale, AZ 85250: Relocate before starting work Location: In person

    • Example 2

    Essential Duties AND Responsibilities:Primary duties and responsibilities include, but are not limited to, the following:

  • Responsible for the day to day operations of multiple venues including LEX Nightclub, The Pool, Fat Tuesday, etc.
  • Oversee all aspects of entertainment operations.
  • Review weekly/daily schedules for appropriate coverage pertaining to special events, holidays, or low business volume expectations.
  • Continuously monitor and work at controlling labor and equipment costs. Review daily/weekly payroll and compare to forecast.
  • Strong knowledge of audience interaction and crowd control
  • Able to prioritize workload and meet deadlines.
  • Can work with interruptions and to perform multiple tasks while remaining collected in high pressure situations.
  • Ability to defuse negative situations and deal with customers and team members in a tactful and respectful manner.
  • Interview, hire, coach and counsel team members as well as train and monitor team member performance to ensure company guidelines are followed and guest are receiving the best service possible.
  • Review all disciplinary action in the form of written or verbal counseling before being issued to employee.
  • Maintains and organizes all Storage of Service Equipment.
  • Creates Purchase Order for Service Equipment.
  • Assists nightly Pre-Shift w/ Department.
  • Ensures that private events are properly executed.
  • Control cash and other receipts in accordance with policies and procedures.
  • Maintains a professional work environment with management and staff.
  • Participates in meetings and training as required.
  • Maintains complete confidentiality of all company information at all times.
  • Performs all job duties in a safe and responsible manner.
  • Performs other duties as may be assigned by department and/or company management.

    Knowledge/Skills/Abilities

  • Effective written and verbal communication skills.
  • Time management and organization skills.
  • Basic computer knowledge.
  • Strong interpersonal skills and the ability to work autonomously and as a member of a team.

    Qualifications

  • 2-3 years of experience in nightlife or in entertainment venues
  • Food and Beverage experience a plus.
  • Five years experience in a fast paced environment.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK Environment

    The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

    While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.

    Job Type: Full-time

    Pay: $50,000.00 - $60,000.00 per year

    Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
    Experience level:
  • 3 years
    Restaurant type:
  • Bar
    Shift:
  • Day shift
  • Night shift
    Weekly day range:
  • Weekend availability



    Experience:
  • Food & Beverage: 3 years (Required)
  • Nightlife or Entertainment: 3 years Location: In person
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    What does an Entertainment Manager do?

    Entertainment Managers are the primary contact point for all event entertainment within an organization. They bring together each aspect of an event, from choosing an act to facilitating a successful performance. Entertainment Managers can be found in several industries as corporations of all sizes rely on their skills to pull off important events and keep the target audience satisfied. They work closely with marketing teams to create material that captures the experience being planned. Entertainment managers often maintain relationships with talent agents and venue owners to deliver consistent results.

    Entertainment Manager skills and qualifications

    A successful Entertainment Manager possesses skills across multiple disciplines to succeed in their position, such as:

    • Strong interpersonal skills to effectively communicate with performers and corporate entities alike

    • An understanding of currently available acts and venues appropriate for any given event

    • Knowledge of best practices for marketing events online and in person

    • Strong project management skills to adequately handle events of any size

    • Contract negotiation skills with both individuals and organizations

    • Professional organizational skills for scheduling multiple events and performers at one time

    Entertainment Manager experience requirements

    Companies looking to hire an Entertainment Manager tend to prefer candidates with previous experience working in the talent or event-planning industry. Direct experience as an Entertainment Manager may be a requirement with companies looking to get their new hire on the job as quickly as possible. However, other companies may be willing to train those with less experience. Candidates who have worked as talent agents or party planners often have transferable skills that can be leveraged as an Entertainment Manager.

    Entertainment Manager education and training requirements

    The education requirements for Entertainment Manager careers depend on the level of the position being offered along with the industry the candidate will be operating within. Achieving a bachelor’s degree in business, communications, marketing or hospitality management can give candidates the skills they need to perform their job functions, even without a matching work history. Organizations that rely heavily on events for client or employee retention may require a higher degree, such as a master’s, along with industry experience.

    Entertainment Manager salary expectations

    According to Indeed Salaries, the average salary for an Entertainment Manager is $55,953 annually. Salary ranges vary between companies and locations, along with the level of education and experience the candidate possesses.

    Job description samples for similar positions

    Does your position not quite align with the above description? See if similar roles have the job description you’re searching for.

    Entertainment Manager job description FAQs

    What trends do Entertainment Managers need to follow?

    Entertainment Managers take time to research what’s currently popular among their target demographics, which can span from staying current on sports to the types of music their future crowd listens to. Data analytics plays a large role in how events are planned and which performances will create a memorable experience.

    Do Entertainment Managers need to interact with customers?

    Depending on the position, Entertainment Managers often go unseen by customers of their clients. They work behind the scenes to manage the event from start to finish, only seeing customers if they’re requesting feedback on the event or helping coordinate with event security at the doors.

    What type of work environment do Entertainment Managers expect?

    The setting for an Entertainment Manager’s work changes frequently as they progress through the planning phases. They may spend time at venues speaking with owners or be back in the office reaching out to entertainers and talent agents to secure a performance for an upcoming event.

    What are some challenges Entertainment Managers need to be prepared for?

    With multiple parties involved in every event, Entertainment Managers often have to mediate expectations and negotiate pay rates between performers, their agents and the company holding the event. They overcome these challenges with strong communication and interpersonal skills that help them find a middle ground in any situation.

    Optimize Your Interviews
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    Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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