Please submit Cover Letter and Resume

Housing & Consumer Counselor/Mediator

Please note: This position requires you to study for and successfully pass the HUD housing counseling exam. Candidates do not need to be certified prior to hire.

General Responsibilities

1. Berkshire County Regional Housing Authority (BCRHA) is a public agency operating for the benefit of all citizens. Personnel shall conduct themselves in a manner respectful of all clients and shall adhere to BCRHA s mission and goals. Personnel shall act in such a way as to create a positive image of the Agency.

2. Personnel will act in a professional manner while relating to BCRHA staff, clients business contacts seeking to resolve differences or complaints through appropriate agency procedures.

3. All personnel are responsible for adherence to BCRHA personnel policies, including the prevention of conflict of interest, misuse of funds, or abuse of trust and are responsible for reporting known misconduct to an Executive Officer.

4. All personnel shall respect the legal and moral rights and privacy of confidential information due all clients and are responsible for upholding BCRHA s affirmative action policies.

Principle Duties
*

• Report to and work in cooperation with the Director of Housing, Legal, and Consumer Services to ensure program quality assurance and furtherance of BCRHA s mission.
• Provide housing/legal counseling to tenants and landlords/property managers with the goal of preserving/stabilizing tenancies. Housing/Legal Counseling is the process of helping a client to make a decision. A part of this process, the person providing housing/legal counseling will typically give their opinion about a matter, which will typically be based upon legal precedent (the law), economic, social, and other considerations.
• Provide foreclosure prevention services to assist homeowners in maintaining homeownership or exploring softer landing options.
• Provide consumer advocacy to consumers filing complaints against businesses through the Berkshire Consumer Services Program/Local Consumer Program, working in cooperation with the Massachusetts Attorney General s Office.
• Conduct informal mediation / negotiation between tenants and landlords, neighbors, property owners, managers, other agencies, etc. to assist clients to maintain, stabilize, or obtain permanent housing.
• Implement court-connected mediation services during summary process eviction sessions.
• Maintain and continuously develop a strong knowledge of housing/consumer law and community resources by attending relevant trainings/continuing education.
• Establish an understanding of and relationships with community resources.
• Participate in regular staff meetings and work cooperatively with the Program Director and other team members.
• Complete up-to-date and accurate client files and program statistics in the organization s Client Management Systems.
• Prepare accurate periodic program and statistical reports for relevant funding sources.
• Provide educational workshops and community outreach to state, local, and community organizations and agencies.
• Other duties as assigned.

Qualifications Required Bachelor s degree preferred; may be substituted for 2 years of relevant work experience At least 2 years experience in non-profit social services programming or related field Required Knowledge, Skills, AND Abilities HUD Housing Counselor Certification (Preferred but must be able to obtain within 3 months of hire). Knowledge of current tenant/landlord law (Preferred). Communicate and deal effectively with people from diverse backgrounds. Operate in a fast-paced environment. Demonstrated proficiency in both oral and written communication. The knowledge and ability to use computers and related technology efficiently. Prior mediation experience (Preferred).

Job Type: Full-time

Bilingual Strongly Preferred

A Resume AND A COVER Letter ARE Required UPON Submission.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License Location: Hybrid remote in Pittsfield, MA 01201

***************************************************************************************************

If you are interested in applying for this position, an Official Application must be received in the Court Administrator s Personnel Office. Application and additional information may be obtained from the Court Administrator s Office, Broward County Courthouse, 201 S.E. 6th Street, Room 20140, Ft. Lauderdale, FL 33301 or visiting our website at [website]

***************************************************************************************************General Description

The essential function of the position within the organization is to conduct legal mediations. The position is responsible for conducting mediations and drafting settlement agreements for circuit/family court. The position works under general supervision of the Trial Court Administrator or other court manager, reporting major activities through periodic meetings.

Examples of Work Performed

(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

Conducts circuit/family mediations, facilitating the discussion of legal issues between involved parties for court referred cases such as family and juvenile dependency, insurance subrogation, personal injury, commercial evictions or small claims to facilitate resolution; travels to court locations served by the Mediation Division as required.

Communicates with attorneys and parties involved in mediations by telephone to obtain additional information or to provide dates and times of mediations.

Reviews case files, confidential reports and other materials pertinent to cases, and informs litigants concerning the mediation process prior to commencement of every mediation.

Prepares/drafts settlement agreements, court orders or impasse reports on all cases mediated; reviews agreements with all parties involved and manages execution of agreements by parties.

Completes closing paperwork and statistical records/reports for mediation cases of responsibility.

Deciphers legal documents such as contracts to ensure comprehension of issues in dispute.

Performs clerical tasks such as preparing and typing legal documents, faxing, telephoning or photocopying.

Completes continuing education training on a regular basis to maintain mediation certification; stays abreast of current standards and practices for certified and court-appointed mediators.

Timeliness and attendance are essential functions of this position.

Education and Experience Guidelines

Education:

Refers to job specific training and education that is recommended for entry into the position. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis

Bachelor s degree in social work, law or a closely related field

Experience:

Five years of related experience

Licenses, Certifications, and Registrations Required:

Refers to professional, state, or federal licenses, certifications, or registrations required to enter the position

Requires appropriate Family Mediator certification.

Job Type: Full-time

Pay: $47,741.06 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• FL Court Interpreter Certification Location: One location

TO BE Considered FOR Position APPLY ON OUR SITE:

[website]

Summary

***30 HOUR WORK WEEK***

This position informs parties of the mediation process, assists parties in resolving disputes, and prepares settlement agreements for review by the circuit courts and incorporation of agreements into orders, as appropriate. Working relationships are established with judges, court personnel, attorneys, and the general public. The person in this position will also be responsible for maintaining required statistical data, and other duties as directed. This position exercises independent judgment and works under the supervision of the Alternative Dispute Resolution Director.

Essential Duties

• Under the direction of the court, it is the mediator's responsibility to facilitate discussions and communications between the parties.
• The goal is to help the parties reach an equitable settlement of their differences.
• Reviews cases referred to the program for appropriateness, reviews case files, confidential reports and other materials pertinent to the case.
• Conducts mediations, facilitating the discussion of legal issues between involved parties for court referred cases. Informs parties concerning the mediation process.
• Prepares settlement agreements, as appropriate and conference reports on all cases mediated. Prepares related documents to dispose of cases; submits agreements and documents to parties and to judge for review and incorporation into final orders.
• Prepares and maintains statistical records and reports.
• Completes continuing education training on a regular basis to maintain mediation certification; stays abreast of current standards and practices for certified and court appointed mediators.
• Performs other office related work as required.

The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related or a logical assignment for this classification.

Minimum Qualifications / Knowledge, Skills & Abilities

Graduation from an accredited four-year college or university with a bachelor s degree in social work, law, or a closely related field and five (5) years of court/legal related experience, or any equivalent combination of education and experience.

Florida Supreme Court Certification in family.

Relevant experience and/or education may substitute for the recommended minimum qualifications on a year-for-year basis.

Knowledge Skills AND Abilities:

• Florida Court System; Court s Alternative Dispute Resolution program, specifically dependency and family court divisions
• Court policies and procedures; pertinent laws, rules and goals
• Processes and techniques of resolving disputes; analyze information and make sound decisions
• Knowledge of the rules of English grammar, spelling and punctuation
• Ability to accurately determine child support calculation
• Proficient in Microsoft Word, Outlook and Excel
• Ability to prioritize work and communicate effectively verbally and in writing

Additional Information

Notice:Incomplete applications will not be considered. Applications will continue to be received until the position is filled. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discrimination against any class of people.

If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call 711.

Job Type: Full-time

Pay: $37,596.06 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour Location: In person

JOB Summary

Under the supervision of the Friend of the Court Legal Manager, conducts legal investigations on disputed domestic relations issues involving child custody, parenting time, child support, and spousal support. Prepares reports concerning child custody, child support, parenting time, and spousal support payments in divorce cases. Conducts mediations with parties involved in disputed domestic relations issues concerning custody and parenting time. Prepares consent orders as a result of successful mediation.

Examples OF Duties
Essential Duties:

Investigates assigned cases based on principle concerns of the case.

Interviews involved parties, including children, to obtain case information and develop an accurate account of the case; examines various records for supportive data.

Confers on assigned cases with officials of social agencies, legal and law enforcement officials, and school officials to obtain and verify data.

Prepares recommendation based on investigation and reports.

Conducts home visits to observe family-life, childcare, and home conditions as needed.

Communicates departmental policies to public, attorneys, and court.

Discusses custody, change of custody procedures, and procedures pertaining to the removal of a child out-of-state.

Informs clients on routine matters pertaining to divorce, custody, parenting time, child support, and spousal support.

Conducts mediation sessions with parties involved in a domestic relations matter in an effort to work toward the resolution of custody and parenting time disputes.

• Performs all other duties as assigned.

The above statements are intended to describe the general nature and level of work begin performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Employment Qualifications
Knowledge, Skills, and Abilities:

Communicating effectively with clients, including children (interviewing and writing skills).

Operating standard office equipment, including personal computer and Dictaphone.

Directing, controlling, and planning the activities of others.

Influencing people in their opinions, attitudes, and judgment.

Performing effectively under stress; attaining precise set limits, tolerances, and standards.

Licenses/Certifications

Possession of a Master s Degree in Counseling, Social Work, or Marriage and Family Therapy

OR

In the alternate, must possess one of the following licenses:

Licensed attorney

Licensed or limited licensed psychologist

Licensed professional counselor

Licensed marriage and family therapist

Duties may require a valid Michigan driver s license.

Background CHECK

Pursuant to MCL 15.651 15.654, Public Employee Fingerprint-Based Criminal History Check

Act, all IV-D staff will be subjected to a fingerprint-based background investigation.

Physical Demands

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone. Duties may require an employee to exert up to 25 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects.

These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Education

Possession of a Master s Degree in Counseling, Social Work, or Marriage and Family Therapy

OR

In the alternate, must possess one of the following licenses:

Licensed attorney

Licensed or limited licensed psychologist

Licensed professional counselor

Licensed marriage and family therapist

All of the following:

Knowledge of the court system of this state and the procedures used in domestic relations matters.

Knowledge of other resources in the community to which the parties to a domestic relations matter can be referred for assistance.

Knowledge of child development, clinical issues relating to children, the effects of divorce on children, and child custody research.

For mediation, the qualifications mandated in Public Act 294, 1982.

Experience

LEVEL I - GRADE 23:One (1) year of experience in a professional position. Employees may advance to LEVEL II after at least one (1) year of FOC Evaluator/Mediator experience with acceptable work performance.

LEVEL II - GRADE 25:Two (2) years of evaluation/mediator experience and/or LEVEL I knowledge and experience required. Employees may advance to the III level after two (2) years work as FOC Evaluator/Mediator experience and satisfactory job performance.

LEVEL III - GRADE 27:Three (3) years of evaluation/mediation experience and/or LEVEL II knowledge and experience required. May instruct and guide lower classified employees in problem solving and trouble shooting.

This class description intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Incumbents may be requested to perform job-related duties other than those outlined above and may be required to specific job-related knowledge for successful job performance.

Job Type: Full-time

Pay: $47,041.02 - $71,666.40 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Location: One location

Division of Economic Justice

Consumer Frauds & Protection Bureau New York City

Student Mediator

Reference No. CPBPUGS20222

Salary : $15.92/hr

To ensure consideration of your application, you must apply online at [website] by COB June 17, 2022

Paid, Part-Time Placement for Undergraduate Students

The Consumer Frauds and Protection Bureau is seeking undergraduate students to serve as student mediators for pay in its lower Manhattan office. The Bureau prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices*.*

In addition to litigating, the Bureau mediates thousands of complaints each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through an informal mediation process. The student is an integral part of this mediation process.

Students are given the title of "Mediators" and act as consumer advocates in negotiating consumer complaints with merchants. Each mediator is assigned a number of complaint files covering a broad range of consumer issues including retail sales, mail order transactions, credit transactions, telemarketing, warranty problems, home repair and automobiles.

The student mediator is exposed to the OAG's procedures and philosophy and deals directly with consumers and merchants to resolve complaints. Student mediators are taught interviewing techniques and will have the opportunity to develop analytical skills as they learn to focus on the underlying issues to reach a resolution of each complaint. While each complaint is reviewed by a member of our professional staff, the student mediator typically exercises significant discretion and independent judgment. Professional staff and attorneys are always available to answer questions. The position gives students an unusual degree of responsibility and requires them to display excellent judgment.

Placement Details

• This is a remote student placement.Therefore, the selected student must have access to a reliable computer, a secure internet connection, a phone and a sufficiently quiet and private space to telework.
• To be eligible, applicants must be full-time undergraduate students in good academic standing as defined by their schools.
• Applications from students entering their first year of college/university will not be considered.
• Applicants must be available to work 15 hours per week during regular business hours for the full academic year. Please be advised that reappointment for additional semesters/terms is possible but neither automatic nor guaranteed.
• The selected candidate will be hired as a student assistant and paid hourly at the undergraduate student rate which is $15.92.
• Applicants must be available by video conference for interviews.
• U.S. citizenship and NYS residency are not required, but applicants must be eligible to be employed in the U.S.
• Applicants are encouraged to learn more about the OAG prior to submitting their applications by visiting theDivisions and Bureaus andMedia *sections of the OAG website*.

*Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.*

To ensure consideration of your application, you must apply online at [website] by COB February 18, 2022

HOW TO APPLY

*The following section provides detailed information about the application process and document requirements. Please review all the instructions provided below prior to preparing and submitting your application materials online. To apply, please visit *[website]

• Applications are being received online.
• The application deadline is June 17, 2022.
• The following four (4) documents are required for your application:
• Cover Letter
• Address to Legal Recruitment.
• Indicate why you are interested in a placement with the OAG and what makes you a strong candidate.
• Resume
• Ensure your resume is complete and current prior to submitting your application.
• List of three (3)references*.*
• Submit only professional (i.e., supervisor or professor) references.
• Indicate the nature and duration of your relationship to each reference.
• Include contact information and email addresses for each reference.
• Please note, your references will not be contacted until after you interview for the placement.
• Writing Sample
• Select a sample from an assignment you prepared for school that demonstrates your ability to analyze and organize information into an effective document.
• *Failure to submit a complete application will delay the consideration of your candidacy.*
• Please allow at least three (3) weeks for your application to be processed and reviewed by the hiring bureau/regional office. You may submit an application status request by clicking here.

*If you have questions about a placement with the OAG, the application process or need assistance with submitting your application, please contact the Legal Recruitment via email at *recruitment@ [website]*.*

Job Type: Part-time

Pay: $15.92 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10005: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year Location: One location

Division of Economic Justice

Consumer Frauds & Protection Bureau New York City

Student Mediator

Reference No. CPBPUGS20222

Salary : $15.92/hr

To ensure consideration of your application, you must apply online at [website] by COB June 17, 2022

Paid, Part-Time Placement for Undergraduate Students

The Consumer Frauds and Protection Bureau is seeking undergraduate students to serve as student mediators for pay in its lower Manhattan office. The Bureau prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices*.*

In addition to litigating, the Bureau mediates thousands of complaints each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through an informal mediation process. The student is an integral part of this mediation process.

Students are given the title of "Mediators" and act as consumer advocates in negotiating consumer complaints with merchants. Each mediator is assigned a number of complaint files covering a broad range of consumer issues including retail sales, mail order transactions, credit transactions, telemarketing, warranty problems, home repair and automobiles.

The student mediator is exposed to the OAG's procedures and philosophy and deals directly with consumers and merchants to resolve complaints. Student mediators are taught interviewing techniques and will have the opportunity to develop analytical skills as they learn to focus on the underlying issues to reach a resolution of each complaint. While each complaint is reviewed by a member of our professional staff, the student mediator typically exercises significant discretion and independent judgment. Professional staff and attorneys are always available to answer questions. The position gives students an unusual degree of responsibility and requires them to display excellent judgment.

Placement Details

• This is a remote student placement.Therefore, the selected student must have access to a reliable computer, a secure internet connection, a phone and a sufficiently quiet and private space to telework.
• To be eligible, applicants must be full-time undergraduate students in good academic standing as defined by their schools.
• Applications from students entering their first year of college/university will not be considered.
• Applicants must be available to work 15 hours per week during regular business hours for the full academic year. Please be advised that reappointment for additional semesters/terms is possible but neither automatic nor guaranteed.
• The selected candidate will be hired as a student assistant and paid hourly at the undergraduate student rate which is $15.92.
• Applicants must be available by video conference for interviews.
• U.S. citizenship and NYS residency are not required, but applicants must be eligible to be employed in the U.S.
• Applicants are encouraged to learn more about the OAG prior to submitting their applications by visiting theDivisions and Bureaus andMedia *sections of the OAG website*.

*Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.*

To ensure consideration of your application, you must apply online at [website] by COB February 18, 2022

HOW TO APPLY

*The following section provides detailed information about the application process and document requirements. Please review all the instructions provided below prior to preparing and submitting your application materials online. To apply, please visit *[website]

• Applications are being received online.
• The application deadline is June 17, 2022.
• The following four (4) documents are required for your application:
• Cover Letter
• Address to Legal Recruitment.
• Indicate why you are interested in a placement with the OAG and what makes you a strong candidate.
• Resume
• Ensure your resume is complete and current prior to submitting your application.
• List of three (3)references*.*
• Submit only professional (i.e., supervisor or professor) references.
• Indicate the nature and duration of your relationship to each reference.
• Include contact information and email addresses for each reference.
• Please note, your references will not be contacted until after you interview for the placement.
• Writing Sample
• Select a sample from an assignment you prepared for school that demonstrates your ability to analyze and organize information into an effective document.
• *Failure to submit a complete application will delay the consideration of your candidacy.*
• Please allow at least three (3) weeks for your application to be processed and reviewed by the hiring bureau/regional office. You may submit an application status request by clicking here.

*If you have questions about a placement with the OAG, the application process or need assistance with submitting your application, please contact the Legal Recruitment via email at *recruitment@ [website]*.*

Job Type: Part-time

Pay: $15.92 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10005: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year Location: One location