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Sales Operations Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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A 10910732operations manager8.52sales3.06operations2.28manager2.08sales manager1.7619136193716000.0083864.35204000.00YEARLY348107992025-10-012025-10-312025-09-012025-09-302025-11-05Sales Operations Manager, or sales manager, is responsible for optimizing the success of an organization’s sales team by managing sales goals, projections, and processes. Their duties include creating and implementing sales processes, overseeing the sales team, or sales operations specialists, and planning and strategizing sales goals.

Sales Operations Manager job duties and responsibilities

A 10910732operations manager8.52sales3.06operations2.28manager2.08sales manager1.7619136193716000.0083864.35204000.00YEARLY348107992025-10-012025-10-312025-09-012025-09-302025-11-05Sales Operations Manager should be capable of handling a wide range of tasks pertaining to the organization’s sales operations. Primarily, a Sales Operations Manager should ensure that your sales processes and teams are operating optimally. Some of their daily tasks include:

  • Developing and implementing sales processes for sales teams, specialists and other representatives
  • Researching and analyzing data to create sales forecasts
  • Collaborating with other departments and upper management to identify business goals
  • Recruiting, hiring and training sales representatives
  • Identifying customers and sales opportunities by analyzing sales data and consumer trends
  • Creating and managing automation tools to increase sales process efficiency
  • Implementing and manage CRM tools to maximize opportunities and customer relationships

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Sales Operations Manager Job Description Examples

Example 1

Are you outgoing and personable? Do you want to work in a dynamic, casual office environment? Can you provide world class customer service while being enthusiastic and friendly? Then we have the job for you.

Black Crest, LLC. is a fast-growing organization based in the Dallas-Fort Worth area. We are passionate about and dedicated to building products that enhance a man’s ability to Elevate, Evolve, and Endure. This starts with his clothing and evolves into so much more.

We need a friendly, professional Sales Operations Manager to join our team. You will be a crucial part of our daily operations by running a team that answers customer questions, submitting orders, and resolving conflicts. This position is critical in that you will act as the connecting team between our ecommerce leaders and our operations/production team.

A successful candidate for this position must blend administrative organizational skills with teaming and leadership. This blend of skills will act as a key building block for any developing career path and Black Crest promises to leave you more developed and capable than when you started. Your excitement and energy will be matched by our commitment to our brand and team success.

Primary Responsibilities

· Interact with customers and partners in a charming and productive manner

· Manage accounts through timely and effective communications

· Work as a key member of the leadership team, providing timely sales analytics including pipeline analysis, and forecasting

· Actively identify operational issues and design solutions to make business flow better for the sales team

· Define the sales operations strategy and roadmap and refresh

· Create and maintain documentation on sales processes, policies, and relevant sales training materials

· Acts as a liaison with other departments by understanding the sales model and ensuring the integrity of information available through various system and reporting structures



Required Qualifications/skills

· 2+ years of experience in sales operations preferred but not required

· Possess advanced communication skills both written, and verbal

· Excellent organizational, attention to detail, strategic and analytical skills

· Enterprising and strong ability to multitask

· High performer with the ability to maintain professionalism under pressure in a fast- paced environment

· Strong teamwork and networking skills and an ability to work with others who hold differing beliefs or values

· Advance knowledge in Microsoft Office programs (Excel, Word, and Outlook)

· Experience using Enterprise software (SAP is desired, but not required)

Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times

Position Details:

· Location: Dallas-Fort Worth, Texas

· Full-time, in-office (this is not a remote position although the work may be remote for a short time in the beginning as the physical office space is established)

· Relocation: Not provided

· Salary: Based on experience and capabilities

· Casual office environment

· Available to travel up to 15% of the time

Why work with us?

The Black Crest Tribe is made of employees, customers, ambassadors, first responders, military, law enforcement, medical professionals all over the globe. They’re united by a common thread: they know that there are No Days Off. Black Crest’s unrelenting pursuit of functional, fashionable, and high-quality performance gear, much like the Black Crest Tribe, will never quit.

We offer a great culture, competitive wages, 401k, opportunity for advancement, casual dress, full medical/dental benefits and generous paid time off.

Want to know more?

Check out our website:

[website]

Black Crest is an equal opportunity employer. The organization considers applicants without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday



Experience:
  • sales operations: 2 years (Preferred)

Ability to Commute:
  • Dallas-Fort Worth, TX (Preferred)

Ability to Relocate:
  • Dallas-Fort Worth, TX: Relocate before starting work Location: In person

Example 2

Interaction Associates (IA), [website], a pioneer and leading authority on group and organizational collaboration, is a learning and development company that helps leaders and teams lead, meet, and work better together through practical, simple, and effective learning programs, consulting, coaching, and meeting facilitation services.

Reports to: Chief Operating Officer

Location/Hours:Preferred location is in the following Texas metropolitan areas (Dallas, Austin, San Antonio). This is a remote position working out of your home office. The individual in this role would be expected to work core business hours, with other work hours being flexible.

Position Summary:

Reporting to the Chief Operating Officer, the Sales Operations Manager helps coordinate the sales process from lead generation through contracting. The role is responsible for performing a variety of projects and tasks related to the sales process, including , conducting industry research, prospecting, developing client proposals, analyzing and forecasting sales revenue, and co-managing a portfolio of accounts.

The Sales Operations Manager is the primary support professional to a team of sales directors whose primary responsibility is to qualify and sell solutions. The Sales Operations Manager is a member of the virtual sales team. This role calls for an individual with initiative, ability to prioritize and execute in a fast-paced environment, and the ability to manage multiple, complex tasks. An effective Sales Operations Manager is tech savvy, has excellent communication skills, along with distinctive organizational, collaboration, and client service skills.

Responsibilities:

  • Identify and quality leads through industry/account research and needs analysis.
  • Support Sales Directors (Directors of Client Solutions) in pursuing and realizing opportunities from qualification to contracting.
  • Help coordinate campaigns to expand brand awareness
  • Create internal and external documents to support the sales process (meeting notes, marketing and sales collateral, strategic account plans, proposals that address client needs and goals).
  • Assist in pricing professional service solutions based upon scope.
  • Help coordinate training workshop dates/times and handoff to the project implementation team.
  • Manage the contracting process, including creation of accurate contracts, tracking status within the CRM, and obtainment of all required documentation.
  • Maintain the accuracy of sales forecast and sales data.
  • Track and analyze key metrics, pipeline growth, win/loss rates, and goal achievement.
  • Collaborate with the team on process improvement initiatives.
  • Manage a portfolio of accounts with supervision from a Sales Director.

Qualifications:

  • Bachelor s degree in business administration, communications, psychology, organizational development, marketing, or related field.
  • 3+ years of experience in sales operations, business operations, or a related field sufficient to successfully perform the primary responsibilities listed.
  • Successful record of communicating with high-level clientele over the phone and in person in a professional demeanor with client-service orientation.
  • Strong knowledge of CRM software (Salesforce preferred), LinkedIn functionality, and account research tools. Experience as a Salesforce Administrator is beneficial.
  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and data analysis.

Strong analytical skills to interpret sales data and make data-driven decisions.

Excellent project management skills and demonstrated ability to prioritize and coordinate multiple projects under pressure.

Demonstrated competence in the following: detail orientation, strong follow-through, self-motivated, ability to work independently and as part of a team, navigating ambiguity, exchanges feedback in a way that improves performance and builds trust.

Spanish Speaking (preferred)

Benefits:

Competitive salary

Excellent medical, dental, and vision insurance options

Generous paid holiday, vacation, and sick time

Short-term and long-term disability insurance

401(k) retirement plan with company match

Paid parental leave

Learning & Development opportunities to support professional development

Fun, collaborative, rewarding work environment

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus opportunities



Education:
  • Bachelor's (Preferred)

Experience:
  • Salesforce: 2 years (Preferred)

Language:
  • Spanish (Preferred)

Willingness to travel:
  • 25% Location: In person

Example 3

Kamran & Company is a leading food service equipment provider and design agency. Over the past 30 years, we have cultivated trusted partnership across a diverse set of markets delivering over $1B in construction value. The Sales Operations Manager is responsible for managing the operations of our Sales Assistants who support work orders from our Inside Sales team. In this role, you will be responsible for overseeing and streamlining the work order process, coordinating with sales teams, and ensuring that customer orders are processed efficiently.

Roles and Responsibilities:

  • Oversee the entire work order process, from order creation to delivery, ensuring accuracy and
timeliness
  • Manage a team of Sales Assistants who support the work order fulfillment process
  • Ensure that all work orders align with contractual agreements and meet customer expectations
  • Collaborate with Sales teams to understand customer requirements and expectations
  • Identify bottlenecks and implement improvements to streamline operations
  • Monitor and report on key performance indicators related to work order processing
  • Resolve customer concerns and inquiries promptly and professionally


Skills and Qualifications:

  • Proven experience in sales operations management, work order coordination, or a similar role
  • Strong understanding of work order processing, sales processes, and customer relationship
management
  • Excellent organizational and project management skills
  • Effective communication and interpersonal abilities
  • Leadership experience and the ability to motivate and manage teams
  • Analytical mindset with proficiency in data analysis and reporting
  • Problem-solving skills and the ability to make decisions under pressure
  • Familiarity with NetSuite and sales software is advantageous


Additional Information:

  • Kamran and Company, LLC. is an equal opportunity employer that recruits, hires, trains, and promotes the most qualified individuals without regard to gender, race, color, national origin, religion, age, sexual orientation, disability, veteran/military status, marital status or any other status protected by federal or state law, with regard to any term or condition of employment.
  • The pay range for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. The expected pay range for this position is $75,000-85,000.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
Schedule:
  • Monday to Friday



Ability to commute/relocate:
  • Santa Barbara, CA: Reliably commute or planning to relocate before starting work Location: In person

Example 4

About us

Love Language is a small business, locally owned in Nashville, TN. We are an innovative, customer-centric, and collaborative restaurant .

At Love Language, we encourage creativity and thoughtfulness, and you can taste our team's love and passion for cooking and creating in our food and cocktails. We focus on smaller portion, shareable plates to embody togetherness. We pull influence from Spain, France, and Italy and add a southern flare to create flavorful and memorable dishes. We aim to craft only the best food and cocktails to satisfy every guest that sits at our table. Hospitality is at the core of what we do. Food is our Love Language.

Our work environment includes:

  • Growth opportunities
  • Regular social events
  • Relaxed atmosphere
  • On-the-job training
  • Company perks
  • Flexible working hours
  • Safe work environment
  • Lively atmosphere

Responsibilities:
-Manage and monitor employees and their day to day operations

-Oversee sales/promotion for restaurant, as well as management of event sales
-Coach upper management and lead team meetings to discuss the state of the
business
-Develop training programs to ensure smooth and efficient service
-Redesigned and repurposed venue spaces to increase the probability of selling
the space
-Consult and execute events including corporate dinners, holiday parties,
conferences, pop-up boutiques, rehearsal dinners and other special events
-Grow revenue by securing leads generated through events and networking
-Oversee company's interactions with the public by implementing social media
platforms' content strategies

Requirements:
- Proven experience in operations management or a similar leadership role
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent negotiation skills to effectively manage vendor, supplier, and client relationships
- Demonstrated ability to drive process improvement initiatives
- Proficiency in project management methodologies and tools
- Strong business acumen with the ability to identify growth opportunities
- Excellent communication and interpersonal skills

Must have a positive attitude and LOVE food :)

We offer competitive compensation packages, including professional development opportunities. If you are a dynamic leader with a passion for operations management in the retaurant industry, we invite you to apply for this exciting opportunity.

Opportunity for bonus pay*

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training
Experience level:
  • 1 year
Restaurant type:
  • Bar
  • Casual dining restaurant
  • Fine dining restaurant
Shift:
  • 8 hour shift
Weekly day range:
  • Monday to Friday
  • Weekends as needed

People with a criminal record are encouraged to apply



Ability to commute/relocate:
  • Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required)

License/Certification:
  • Driver's License (Required)

Shift availability:
  • Day Shift Location: In person

Example 5

Pilkington North America is a manufacturer and distributor of automotive and flat glass. It is part of NSG Group since 2007.

The Area Sales & Operations Manager manages all aspects of business operations in their designated area, with a strong emphasis on Customer Service and profitable growth. The broader responsibilities of the role include having input into the development of the sales strategy for the Region. Execution and deployment of the Sales Strategy in their designated markets. The Area Sales & Operations Manager will work collaboratively with other areas of the business to ensure a positive involvement in Supply Chain planning, Training and Development, Receivables, Safety, Quality and Procurement.

Essential Functions:

Re-enforce a safety-first mindset and ensure regulatory compliance. Drive initiatives and a culture that delivers service quality, Employee engagement, Sales, and MOP.

Continuously engage with customers to prospect, advance, and close new business as well as grow the number of clients for AGRNA with a specific focus on brick and mortar Customers

Meet or exceed regional sales targets and margin targets as well as manage costs to optimize efficiency.

Focus on the retention and development of Customers and Employees in the region.

Maintain staffing requirements, hire and train new staff in support of the annually approved operating plan and the overarching strategic growth plan.

Monitor staff performance oversee employee goal and objective setting. Conduct mid-year and year end performance reviews. Assist staff in overcoming obstacles to accomplishment of work objectives.

Ensure current business processes are delivered in line the JSOX and QMS and propose changes for improvement to Line Manager.

Manage their respective teams to ensure appropriate KPI's are in place and that they are aligned with employee goals and objectives.

Participate in monthly performance reviews and be prepared to provide variance analysis for their respective market as well as gap closure responses relating to operational and financial measures.

Review operational performance data (e.g., safety, quality, call answering, order activity, order fulfillment against customer commitment) to monitor and measure productivity, goal progress, and work activity.

Meet annual operational and financial goals and objectives for the region.

Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles

Other duties as assigned by the Regional General Manager. Qualifications Required:

  • BS/BA degree in related discipline and 5+ years outside business to business sales and operations experience required. Without college degree, 7+ years outside sales and operations experience required or significant experience (5+ years) of Aftermarket Glass Replacement industry along with demonstrated leadership abilities.

Qualifications Desired:

Previous PNA or glass industry experience

Other Requirements:

  • This position could require travel up to 80% of the time based on business need including overnight travel.
  • Must have valid driver s license.

Must have and maintain acceptable MVR (Motor Vehicle Report) as defined by safety requirements

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • Monday to Friday

COVID-19 considerations:
The company follows CDC recommendations.

Ability to commute/relocate:
  • Metairie, LA 70001: Reliably commute or planning to relocate before starting work (Preferred)

Education:
  • Bachelor's (Preferred)

Experience:
  • business sales and operations: 5 years (Preferred)
  • aftermarket Glass Replacement: 5 years (Preferred)

Willingness to travel:
  • 25% Location: One location

Example 6

Sales Operations Manager

Exciting Opportunity with Medical Company!

Our client is hiring an experienced Sales Operations Manager with experience in business analytics, sales operations and business development. With over 20 years of success in medicine sales, our client is an industry leader in their niche market. With a goal of providing innovative products in under-served markets, this mission-oriented company provides a purposeful mission for employees.

Ideal candidates will possess:

  • 5+ years working in business analytics or sales operations required*
  • 3+ years’ experience in the pharmaceutical industry preferred but not required
  • 3+ years’ experience in marketing research or marketing science preferred but not required
  • BA/BS, MBA a plus
  • Working knowledge of Microsoft Office, Excel and complex database management
  • Experience in setting key product KPI’s






Key areas of responsibility for the Sales Operations Manager:

  • Business Analytics-background research of business systems and processes
  • Identifying key product KPI’s and metrics
  • Sales Operations-designing appropriate compensation and incentive plans
  • Work with IT for business rules and territory administration
  • Developing forecasting models for product lines
  • Evaluate new products, market opportunities and geographic opportunities








Compensation includes a base salary $90,000-95,000 plus bonus. Benefits, PTO including vacation and holidays. If you have the required experience and are interested in the position, please forward your resume to:

Cindy [website]

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
Schedule:
  • 8 hour shift
  • Monday to Friday
Travel Location: In person

Example 7

At Evergreen Solar, our goal is to provide a simple solar energy solution to homeowners that in turn will provide substantial energy savings and is better for our planet.

We make solar make sense.

Who are we?

We are a group of passionate go-getters who sleep with their foot on the gas. We are looking for someone who can share this same level of passion within our company.

Your day-to-day

Our Sales Operations Manager is responsible for providing our sales teams with the back-end support they need to complete their sales, as well as communication with our installation and finance partners.

Responsibilities include:

  • Customer communication
  • Sales team communication
  • Solar design updates and modifications
  • Shade and sun access verification
  • Customer account creation
  • E-doc submission
*

Qualifications Include:
  • Extremely organized
  • Able to work in a fast paced environment
  • Proficient at spreadsheets, docs, email
  • Excellent typist
  • Strong communication skills

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental Pay:
  • Bonus pay

Ability to commute/relocate:
  • Pawtucket, RI 02860: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Typing: 3 years (Preferred)
  • Microsoft Office: 2 years Location: One location

Example 8

Sales Operations Manager

Position Summary

The Sales Operations Manager's primary responsibilities are to meet with current and potential clients to grow long-lasting relationships, increase customer satisfaction by providing exemplary customer service to promote growth, retention, and loyalty by understanding their needs and wants. The Sales Operations Manager will work with customers by phone, email, and video meetings to support customers in various aspects. The Sales Operations Manager will also work closely with the Sales team to track, analyze, and communicate key quantitative metrics and business trends as they relate to clients and partners. If you want to be a part of something big and Simply Future Proof that will change lives for the better, this is your opportunity.

ABOUT THE Company

We empower clients worldwide by delivering a "Simply Future Proof" low-code application platform for integrating existing systems and data to automate and iterate at scale. Our Core Values are the backbone of our business and guide our hiring process: we are a committed team that has foresight, communicates, services, and perseveres.

Our values are like the roots of a tree. If the tree is to grow to its full potential, the roots must run deep and spread wide.

Performance Objectives

  • Represent Spice with a comprehensive understanding of our suite of products.
  • Regularly develop leadership, hiring and training skills, ensuring the team is effectively using sales tactics to meet revenue objectives.
  • Define, track and report on key metrics that indicate sales effectiveness.
  • Assist with weekly call facilitation to enhance client engagement.
  • Communicate consistent metric updates to department leaders.
  • Maintain contact and prospect lists for in-person & live events to define client opportunity
  • Update, review and provide daily sales reports to the Leadership team.
  • Work with customers to ensure they are satisfied with the services provided
  • Receive all inbound calls to answer questions and/or route to appropriate extension

KEY Competencies
  • Ability to set sales targets and achieve them effectively
  • Ability to guide and mentor sales representatives
  • Comfortable with reporting and skill analyzing data
  • Planning, organization, and problem-solving skills
  • Excellent communication skills

Education AND Experience
  • High School diploma or GED
  • Five or more years of managing sales within a corporate setting preferred
  • Experience with HubSpot a plus

Physical Requirements
  • Prolonged periods of time sitting at a desk or computer
  • Ability to travel

Commitment TO Diversity

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce SpiceCSM, LLC recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume!For best consideration, include the job title and source where you found this position in the subject line of your email.

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Vision insurance
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Bonus pay
  • Commission pay

Experience:
  • High-end sales: 3 years (Preferred)

Language:
  • English (Required)

Security clearance:
  • Confidential (Preferred)

Willingness to travel:
  • 25% Location: Multiple Locations

Example 9

This role is based in North America
[website] is the open-source leader in AI with a mission to democratize AI for everyone. [website] is transforming the use of AI with software with its category-creating visionary open-source machine learning platform, H2O. More than 18,000 companies use open-source H2O in mission-critical use cases for Finance, Insurance, Healthcare, Retail, Telco, Sales and Marketing. H2O Driverless AI uses "AI to do AI" in order to provide an easier, faster and cost-effective means of implementing data science. AT&T, Allergan, Bon Secours Mercy Health, Commonwealth Bank of Australia, GlaxoSmithKline, Hitachi, Kaiser Permanente, Procter & Gamble, PayPal, PwC, Reckitt, Unilever and Walgreens, over half of the Fortune 500 and one million data scientists. Goldman Sachs, Nvidia and Wells Fargo are not only customers and partners, but strategic investors in the company. [website]'s customers have honored the company with a Net Promoter Score (NPS) of 78 the highest in the industry based on breadth of technology and deep employee expertise.
We are looking for an experienced and passionate individual to join our Sales Operations Team. The fundamental goal of Sales Operations is to improve and impact sales productivity, create & improve processes for scale and impact revenue. We are scaling the team and are looking to hire individuals who can contribute from the ground up. In this role, you will lead programs across the GTM team and contribute to a range of key initiatives such as: systems configuration, sales tools, sales analysis and pipeline management.
The ideal candidate is a team builder and team player and is looking for an opportunity to impact across the GTM team. This is an individual contributor role with the opportunity to build a team. This is a critical role, where you will continuously improve efficiency of our sales workflows and systems by analyzing key sales metrics and activities. Much of your insight will come from process analysis and revenue data, cross-functional collaboration, and market best practices. If you are excited about triangulating insights, creating well-oiled workflows, and scaling high growth software businesses, come join us!
What You Will Do

  • Own and lead projects to scale and improve our systems and processes, maximizing automation, formalizing our procedures, and introducing best practices
  • Drive/administer Partner Operations Partner Agreements, target partner by segment, Portal administration, lead tracking/attrition and WW Partner KPIs
  • Sales Analytics lead funnel and opportunity attrition, tracking & analysis
  • Provide essential sales support to our WW team from deal desk, order configuration, & booking and sales forecasting & analysis
  • Work across the GTM team, Responsible for the overall GTM tech stack integration

What You Bring
  • 5 or more years' Sales Operations experience in a SaaS company, with proficient expertise in Partner Operations, sales finance, deal configuration, order management and booking
  • Expertise in sales analytics by leads, sales stage, sales methodology and AE productivity with proven experience with identifying areas to define, course correct and improve processes for scale
  • Understanding of the sales process with core focus on development and enforcing processes for scale across the Sales Team
  • Ability to identify areas where we can improve sales productivity and impact revenue analyze, course correct and implement as needed
  • Proven success working across teams to positively influence people across all functional areas of an organization
  • Exceptional communication skills with the ability to present at all levels, listen effectively, socialize ideas across functions, lead discussions, and articulate the vision of the company, both internally and externally
  • Excellent strategic, project planning and organizational skills with high attention to detail and self-directed
  • Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams
  • Creative, out-of-the box mindset
  • B.S./B.A. degree in Business Administration or equivalent

Why [website]
  • Market leader in total rewards
  • Remote-friendly culture
  • Flexible working environment
  • Be part of a world-class team
  • Career growth

[website] is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected Type: Full-time
Our mission

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What does a Sales Operations Manager do?

Sales Operations Managers are responsible for maximizing efficiency in an organization’s sales process. Larger organizations face more complex sales operations, so a Sales Operations Manager and their team of specialists can facilitate the organization’s goals by supporting the sales team. By developing and implementing more efficient processes, such as automation or CRM tools, Sales Operations Managers help sales teams succeed in their roles and goals. Sales Operations Managers may also research and analyze sales data and collaborate with other departments and upper management to identify and strategize organizational goals.

10910732operations manager8.52sales3.06operations2.28manager2.08sales manager1.7619136193716000.0083864.35204000.00YEARLY348107992025-10-012025-10-312025-09-012025-09-302025-11-05Sales Operations Manager skills and qualifications

An effective Sales Operations Manager should satisfy the skills and qualifications requirements for your role, such as:

  • Strong leadership skills to evaluate ongoing sales team performance and provide training and coaching when necessary
  • Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments and upper management
  • Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies
  • Financial skills and business acumen to understand sales profitability and opportunities
  • Technology skills to utilize CRM and database software tools in daily tasks
  • Research and reporting skills to analyze sales data and consumer trends to create sales forecasts

Sales Operations Manager experience requirements

Sales Operations Managers are generally required to have a significant amount of experience working in a relevant sales or sales operations role. They should be able to demonstrate their knowledge and proficiency in sales operations management through previous roles, even if not as a manager. More senior positions generally require candidates to have at least five years of experience with at least two of those years in a sales operations management role.

Sales Operations Manager education and training requirements

10910732operations manager8.52sales3.06operations2.28manager2.08sales manager1.7619136193716000.0083864.35204000.00YEARLY348107992025-10-012025-10-312025-09-012025-09-302025-11-05Sales Operations Managers should have a bachelor’s degree in business or other relevant fields. Courses and majors or minors in subjects such as management, finance, statistics and marketing may be an asset. Some candidates may not need a bachelor’s degree if they have an equivalent level of professional experience.

Sales Operations Manager salary expectations

According to Indeed Salaries, the average salary for a Sales Operations Manager is $68,448 per year. Sales Operations Managers also earn an average of $15,000 in commission per year. Salary and commission amounts may depend on experience, education, location and organization.

Sales Operations Manager salary expectations

2025-10-0116000.0083864.35204000.00YEARLY
  • Common salary: 83864.35 YEARLY
  • Typical salaries range from 16000.00 - 204000.00 YEARLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Job description samples for similar positions

If this Sales Operations Manager job description doesn’t match what you’re looking for, consider these other related job titles and descriptions:

Sales Operations Manager job description FAQs

What’s the difference between a sales manager and a Sales Operations Manager?

Larger and more complex organizations often have separate roles for sales management and sales operations management. Sales managers focus on managing the interactions and relationships of sales representatives and clients, providing feedback and support when they see opportunities. 10910732operations manager8.52sales3.06operations2.28manager2.08sales manager1.7619136193716000.0083864.35204000.00YEARLY348107992025-10-012025-10-312025-09-012025-09-302025-11-05Sales Operations Managers are responsible for ensuring that sales processes run smoothly and efficiently by developing and implementing optimized processes.

What qualities make a good Sales Operations Manager?

A Sales Operations Manager should possess the following qualities:

  • Leadership abilities to delegate tasks and support sales teams and sales operations specialists
  • Written and verbal communication skills to effectively collaborate with teams, other departments and upper management
  • Research, analysis and problem-solving skills to understand sales and consumer data and create optimized sales processes
  • Technology skills to use CRM and automation tools in daily processes and act as a point of contact

What qualities should you look for in a Sales Operations Manager resume?

When considering candidates’ resumes, check that they include skill and qualification keywords that match your job description. They should possess all of the indicated skills and experience levels, such as a bachelor’s degree in business or a related field, previous sales management experience and advanced skills for more senior roles.

Who reports to the Sales Operations Manager?

All levels of an organization’s sales team report to the Sales Operation Manager, manager, since the individual is responsible for making sure that each member is performing their tasks efficiently and optimally. Sales associates, representatives and operations specialists are among the primary sales department members who report to the Sales Operations Manager.

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