What does an Admissions Coordinator do?

Admissions Coordinators support the success of the universities and other schools by helping to attract high-quality students. At the same time, they support the success of prospective students by providing guidance about the admissions process and ensuring students have the knowledge they need to make decisions about majors, financial aid and other matters. Admissions Coordinators work with hundreds or even thousands of students every semester and must be able to balance rapid, ongoing communications with the details of paperwork and processes.

Admissions Coordinator skills and qualifications

Successful Admissions Coordinators typically bring excellent communication and organizational skills to the job. An admissions office can get busy and stressful, especially leading up to and at the very beginning of each semester, making time management and multitasking skills a priority. Strong Admissions Coordinators also tend to have a desire to help others, especially students.

The types of skills and qualifications you might want to include in your Admission Coordinator job description to attract appropriate candidates include:

• The ability to present complex information and processes in easy-to-understand ways via email, chat, phone and in-person conversations to people of all ages and backgrounds
• Proficiency in standard word processing and spreadsheet software
• The ability to organize and manage time and tasks
• The ability to multitask
• Strong customer service skills

Admissions Coordinator experience requirements

When hiring Admissions Coordinators, schools might want to look for candidates who have experience in the education sector, especially in working with students on demanding administrative processes. However, similar work in other industries, such as in-patient admissions in hospitals, might also be relevant.

Ultimately, previous experience that demonstrates a candidate has great customer service skills, can work in a demanding and detail-oriented environment and can keep information appropriately confidential indicates they can be successful in the position.

Admissions Coordinator education and training requirements

According to the Bureau of Labor Statistics, the typical entry-level education required for School and Career Counselors and Advisors, including those who work with students on admissions, is a master’s degree. However, Admissions Coordinator roles are not always positioned as an Academic or Career Counselor, and you may find qualified candidates with bachelor’s, associate degrees or no formal degree at all.

Job description samples for similar positions

If you’re looking for information on other types of job descriptions, many are available. You might find one of the options below helpful:

• Academic Advisor
• Administrative Clerk
• Student Assistant

Admissions Coordinator job description FAQs

Who does an Admissions Coordinator report to?

Admissions Coordinators often report to admissions office managers or directors. In smaller schools, they may report directly to a Dean of Admissions.

What qualities make for a good Admissions Coordinator?

Because admissions offices do so much work directly with the public and students, good Admissions Coordinator candidates are friendly and energetic. Employers may want to look for applicants with proven customer service track records.

What industries support crossover skills that are good for Admissions Coordinator positions?

Healthcare administration and human resources roles may help prepare candidates for Admissions Coordinator positions. These types of roles typically include work related to patient admission or employee onboarding and require communication, confidentiality and attention to detail.