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Communication Specialist Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

A 282421778communications9.46marketing5.39public relations3.21communications specialist3.11social media1.3629257133302116000.0064971.32146000.00YEARLY1127280832025-10-012025-10-312025-09-012025-09-302025-11-05Communication Specialist, also known as a Public Relations Specialist, creates and maintains a public image for clients. Duties and responsibilities involve handling communications between a company and its clients or other parties, including investors and reporters.

 

Communication Specialist duties and responsibilities

A Communication Specialist’s primary daily tasks involve communicating with the public on behalf of a business or organization. Specific duties and responsibilities can include: 

  • Creating press releases to be released to the media
  • Responding to media inquiries and requests
  • Ensuring that a company or organization’s team members communicate clearly in public speaking venues or interviews
  • Writing and editing speeches for business clients
  • Discovering public opinion on clients through social media research and polling
  • Evaluating and contributing to marketing efforts to ensure that messaging is correct
  • Working to maintain a company’s public image

Hire your next Communication Specialist today.

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Communication Specialist Job Description Examples

Example 1

Position: Senior Marketing Communications Specialist - II (Associate)
Location: Rahway, NJ
Duration: 5 months

Job Description:

  • Need a contractor to support our animal health commercial planning from an operational point of view.
  • WE need someone who can synthesize the information given to them and then create a professional, easy-to-digest format for socializing the information with top executives.
  • Kind of like creating a commercial business plan in an innovative, beautiful, and very clear and concise way.
  • These documents will be signed, sealed, and delivered to our entire leadership team.
  • The job is to retrieve and consolidate high-priority objectives from 8 key markets and build a 'commitment document' at local, regional, and global levels.

Qualifications:

  • Minimum Education: Bachelor's
  • Note: This is a Hybrid role and the candidate needs to be onsite three days a week. Please do not submit any candidate who is not comfortable going onsite.
  • I nterview Mode: Video Interview

Required Skills / Experience

  • Ideally, the manager is looking to work with someone who is creative when formatting information to socialize with executive leaders, great at consolidation and finding common threads in information, and detail-oriented.
  • The job requires analysis of 8 key local market business plans, consolidation to regional and global levels and all information must be synthesized for executive leadership level review
  • Need someone who is a strategic thinker and can synthesize information in way to get the main messages easily understood by an international audience of business leaders
  • Change management skills needed to 'sell' the change resulting in the commitments being made to these new country level plans, rolled up regionally, and globally
  • Need a strong designer and synthesizer of information.
  • Someone who can create beautiful power points or PDFs. Ability to create visual documents.
  • Someone who is very detailed and willing to think about how we can best 'market' these business plans across the MAH leaders.

MS Office suite, designing exp.

  • Anybody with corporate strategy exp., PMO, Business operation background, or commercial operations or strategic communications and business analysis experience.
  • Who can create executive-level presentations, and understand the life science or Animal health industry.

Job Type: Contract

Salary: Up to $49.00 per hour



Ability to commute/relocate:
  • Rahway, NJ 07065: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • marketing communication: 5 years (Preferred)
  • Business operation: 5 years (Preferred)
  • Change management: 5 years (Preferred)
  • social media marketing: 5 years (Preferred)
  • pharma/animal health: 5 years Location: In person

Example 2

Our growing agency is looking for the right candidate to provide direct, in-person communication supports to adult clients with communication disorders.
  • The Communication Specialist is primarily responsible for direct implementation of skill-acquisition of communication systems or devices and data collection within an already existing communication plan.
  • The Communication Specialist will instruct, educate and train those with IDD/Autism, staff, other professionals and team members as it relates to assistive technology and the implementation of communication systems and devices.
  • The Communication Specialist will work directly with individuals with IDD/Autism through training, support, device maintenance and the procurement of assistive technology devices.
  • The Communication Specialist should be competent in assistive technology including computer access, technology applications for communication, PECS, electronic aids for daily living, and alternative communication systems.
  • The Communication Specialist provides a caring, supportive and safe environment through observation, attending to individual needs, respecting differences and supporting growth and independence.
  • The Communication Specialist provides comprehensive information to the team about each assigned individual through the assessment process. Offers well thought out, enhancing goal ideas.
  • Reliable transportation required.

Certifications and Qualifications:

Minimum of a Bachelor's degree (preferred) in the field of Human Services (speech pathology, education, psychology, social work, etc.). Experience in special education or speech language pathology is preferred.

All applicants must also be willing to submit background check.

Current (dated within a year) State Police and Child Abuse clearances.

Essential Duties:
  • The Communication Specialist will implement, monitor and track communication progress and supports including the use of assistive technology and AAC devices.
  • Collect data on communication goals.
  • Support communication in the home, community and work locations of the client.
  • Train and educate support staff and families on proper use and strategies of communication systems.
  • Travel between clients within York County

Competencies Required:
  • Competence in documentation and collecting data with fidelity.
  • Excellent interpersonal and communication skills.
  • Ability to follow established policies and procedures.
  • Able to work independently and effectively with other team members.

This job description in no way states or implies that these are the only duties to be performed by this employee.

Job Type: Part-Time

Pay: $30-$35 per hour (depending on experience)

Schedule:Flexible

Work In-person

Job Type: Part-time

Pay: $30.00 - $35.00 per hour

Expected hours: 10 – 20 per week

Benefits:
  • Flexible schedule
Schedule:
  • Monday to Friday



Education:
  • Bachelor's (Required)

Experience:
  • assistive technologies: 1 year (Preferred)

Ability to Relocate:
  • York, PA: Relocate before starting work (Required)


Work In person

Example 3

Summary

Council for Airport Opportunity (CAO) is a non-profit organization that supports the airport community with its talent acquisition needs. CAO has a proven track record for sourcing and staffing the right talent for top companies at JFK, Newark, and LaGuardia Airports. The Customer Communication Specialistwill work onsite at EWR Airport.

Duties & Responsibilities

  • Responsible for real time communication of system operation informaton primarily during Air Train Irregular Operations. Information such as train direction, delay time thresholds, and alternate.
  • Transportation options will be relayed via phone, radio and intercom systems.
  • Receiving this information will be the traveling public, Customer Care Representitives, airport operations staff, Port Authority management, Police, Fire, Rescue personal and Alstom management staff.

Qualifications

  • Previous customer Service experience is a Plus
  • Must be at least 18 years old
  • High School Diploma or G.E.D
  • Must be reliable and available to work varied hours, weekends, and holidays

CAO participants please contact your CAO Account Manager to complete the application process.

Please note ALL applicants must contact CAO to complete the application process for posted opportunities.

At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

Job Type: Full-time

Pay: $19.25 per hour

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
Experience level:
  • No experience needed
Shift:
  • Day shift
  • Evening shift
  • Night shift
Weekly day range:
  • Weekends as needed
Work Location: In person

Example 4

Position TITLE: 911 Communications Specialist I

Classification:non-exempt

Department: Emergency Services

Position Reporting:Division Chief

LAST Update:1/2023

Summary:

Reporting to the Division Chief the 911 Communications Specialist I is responsible for receiving, forwarding and handling all emergency calls for Talbot County Fire Departments, EMS Services and Law Enforcement Agencies.

Essential Duties AND Responsibilities include the following:

Receive and dispatch all 9-1-1 calls in Talbot County.

Receive and dispatch all fire, ambulance and rescue calls in Talbot County

Receive and dispatch fire, ambulance and rescue from Talbot County to mutual aid calls in surrounding jurisdictions.

Receive and transmit information via radio, telephone, electronic signaling devices, and or computer.

Receive and dispatch all law enforcement calls to Easton Police Department, St. Michaels Police Department, Oxford Police Department, and Talbot County Sheriff s Office. Also, transfer other police calls to Maryland State Police.

Proficient in use of Meters/NCIC/CJIS equipment, and strictly adheres to NCIC standards and procedures to assure accurate and timely operation of the system.

Perform medical patches between local hospitals and Paramedic/EMS units for the entire Eastern Shore, along with units in parts of Virginia.

Duties as assigned

Qualifications:

High School Diploma or GED

Valid Driver s license

Successful completion of training within 90-180 days

Basic understanding of radio-telephone communications.

Knowledge of geography of Talbot County and of surrounding counties.

Ability to comprehend information quickly during 9-1-1 calls and to be able to act quickly and concisely in emergency situations.

Ability to be decisive and to use good judgment are essential qualities.

Excellent computer skills

Must have command of the English language, both orally and written, be able to spell accurately, use proper grammar and punctuation

Ability to type at least 30-40 wpm using a computer.

Must be detail oriented, motivated, dedicated and possess the ability to work harmoniously with a team

Ability to set work priorities and handle information of a confidential nature.

Be able to work on a rotating shift basis, including weekends and holidays.

Expected to be available for duty during emergency situations for what could be the duration of the emergency.

Ability to multi-task.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK Environment:

Must be able to remain stationary during shift. Noise level is moderate.

Please visit [website]applicationto apply on-line

Talbot County is an Equal Opportunity Employer M/F/Vets/Disabled

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

What does a 282421778communications9.46marketing5.39public relations3.21communications specialist3.11social media1.3629257133302116000.0064971.32146000.00YEARLY1127280832025-10-012025-10-312025-09-012025-09-302025-11-05Communication Specialist do? 

A Communication Specialist is a mediator between a business or organization and the public. The role involves building and maintaining a positive public image and brand reputation for the company through its published content, social media presence and other communications.

Communication Specialist skills and qualifications

A successful Communication Specialist should be skilled in written and spoken communication. They also should have: 

  • Interpersonal skills and the ability to interact well with the public and media
  • A kind and professional demeanor to project a positive image for the company
  • Problem-solving skills to handle sensitive issues that might arise surrounding the company’s public image
  • Good judgment to know the correct way to word statements and interactions to maintain a positive reputation
  • Organizational skills to manage several projects at a time, while successfully coordinating meetings and deadlines
  • Speaking skills for speaking on behalf of a company, as well as the ability to maintain key company messaging in all verbal interactions
  • Writing skills to write clear, grammatically correct, professional press releases, speeches and content for social media

Communication Specialist experience requirements

Employers hiring 282421778communications9.46marketing5.39public relations3.21communications specialist3.11social media1.3629257133302116000.0064971.32146000.00YEARLY1127280832025-10-012025-10-312025-09-012025-09-302025-11-05Communication Specialists may hire candidates with minimal to no experience, as long as they can demonstrate excellent communication skills. Experience with public-facing roles in high school is a plus, such as participating in the school’s newspaper or being on the school’s news and video production teams. Above all, a Communication Specialist must show professionalism, a friendly demeanor and the desire to communicate effectively and efficiently in both written and spoken communication.

Communication Specialist education and training requirements

Communication Specialists typically need a bachelor’s degree in communications or public relations, although other degrees in business or social sciences could be sufficient. In most interviews, employers will ask for a portfolio of the candidate’s work relating to communications or press release writing. If a candidate has completed internships with marketing or public relations departments, it may be helpful in their job search as a Communication Specialist. Additionally, candidates with demonstrated experience in a high school newspaper or community leadership roles are often preferred.

Communication Specialist salary expectations

According to Indeed Salaries, the average yearly salary for a Communication Specialist in the United States is $54,762. However, the salary for this role is dependent on experience, education, location and company.

Job description samples for similar positions

In case this job description doesn’t match your company’s specific needs, these are similar positions that might be of interest:

Communication Specialist job description FAQs

Where does a Communication Specialist work? 

Communication Specialists are an integral part of many industries and can be found in public, private and nonprofit sectors. They often work closely with marketing departments to ensure that all company messaging accurately reflects the entity’s goals and mission.

Why is the role of a Communication Specialist important? 

Maintaining consistent messaging for a company is vital to its reputation and potential. If a company’s messaging is controversial, confusing or not reflective of the organization’s goals and vision, it can negatively affect leadership and brand identity.

What type of person is best for a Communication Specialist role? 

The best candidate for a Communication Specialist position should be able to spend a large amount of time effectively communicating with others. An ideal candidate has above-average written and verbal communication skills and a portfolio that reflects successful past projects.

Who does a Communication Specialist answer to? 

A 282421778communications9.46marketing5.39public relations3.21communications specialist3.11social media1.3629257133302116000.0064971.32146000.00YEARLY1127280832025-10-012025-10-312025-09-012025-09-302025-11-05Communication Specialist often answers to the Director of Communication or Public Relations Manager to ensure they meet all of the requirements for the job. In smaller organizations or start-ups, a Communication Specialist might answer directly to the Vice President.

Are Communication Specialists satisfied with their salary? 

According to Indeed, an average of 58% of Communication Specialists are happy with their salary.

Job Description Best Practices
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Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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