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Quality Assurance Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

A 621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager, or QA manager, oversees quality standards to ensure the company delivers the highest quality goods or services. Their duties include data analysis, managing product testing and monitoring all quality factors.

621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager duties and responsibilities

Quality Assurance Managers need strong managerial skills and a commitment to safety and quality. Some of their regular duties and responsibilities include:

  • Establishing and implementing the quality standards for products or services

  • Monitoring quality testing and identifying gaps in the testing

  • Staying current on laws and regulations to ensure compliance

  • Overseeing the quality assurance team

  • Training other employees on quality procedures

  • Handling quality reports and documentation

  • Collecting and analyzing quality assurance data

  • Working with suppliers to ensure the quality of supplies

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Quality Assurance Manager Job Description Examples

Example 1

*Job Summary:*

We are seeking a dedicated Quality Assurance Manager to oversee our quality control processes and ensure compliance with industry standards and regulations. The ideal candidate will be responsible for implementing quality assurance policies, conducting quality audits, and analyzing production processes to maintain high-quality standards. The Team member also oversees the Sanitaiton Department.

*Responsibilities:*

· Oversee comprehensive food safety program

· Perform weekly sanitation audit and inspection of equipment before plant starts up for the week

· Perform monthly food safety audit by inspecting all equipment, plant, and outside perimeter and warehouse for food safety hazards

· Perform glass audit monthly by inspecting all glass/brittle material present in the plant

· Perform monthly foot bath audit by inspecting all foot baths and hand dips in the plant to ensure they are at proper concentrations

· Ensure results of each audit are documented and corrected

· Oversee FTQ program and ensure holds are reduced to the minimum possible

· Daily review of customer complaints, complete investigation and response, and ensure corrective actions are completed

· Make schedules for QA techs and micro lab techs

· Supervise, lead, and motivate employees to do job correctly, efficiently, and safely

· Review quality assurance department paperwork for accuracy and completeness

· Ensure that Retests are performed and passing product is released

· Inspect plant and personnel for GMP compliance

· Investigate all foreign material complaints, identify root causes, and ensure corrective action is completed

· Review and approve employees’ timecards

· Fill out customer questionnaires and inquiries

· Organize and schedule product cuttings

· Provide monthly HACCP and GMP training to all plant personnel

· Review microbiological results to ensure they meet customer specifications

· Review pest control records and ensure program is up to date and efficient. Meet with pest control technician weekly.

· Assist in maintaining proper documentation throughout the year for 3rd party audits and assist in audits

· Perform mock recalls to test traceability

· Maintain files (customer complaint, foreign materials incident report, belt inspections, pest control, GMP, HACCP, holds/releases, mock recalls, scale calibrations, QC specifications, sanitation audits, customer audits, microbiological results, and food safety audits)

· Maintain good personal hygiene, follow GMP’s and keep a clean, safe and sanitary work place. Immediately report any situation that may cause product to be contaminated.

· Ensure that HACCP Plan is accurate and Up to date. Ensure that plant complies with all applicable regulations.

· Participate in regulatory and customer audits.

Additional

· Any miscellaneous tasks as assigned by supervisor



Supervision of Others

· The position directly supervisor quality assurance technicians and micro lab technicians



Licenses, Permits, Certifications Required

· HACCP certification

· PCQI Certification

· FSSC22000 training

· Food Science/Processing Certification



Knowledge, Skills & Abilities

Essential

· Bachelor’s degree in Microbiology, Biology, Food Science or a related field

· Experience with Food safety regulations, including FSMA, HACCP, FDA, USDA

· Have or obtain PCQI certification

· Have HACCP Certification

· Excellent verbal and written skills

· Computer (Microsoft Office and Magic)

· Safe and efficient use of 3M Pipettor, general office equipment, ATP Luminatior (Pio-luminescence device), Laboratory Scales (OHAUS)

· Ability to motivate team efforts to accomplish goals.

· Well organized and able to manage and prioritize multiple projects simultaneously.

· Knowledge of food industry regulations understands and is compliant with GMP standards.

· Able to perform the essential duties and responsibilities with efficiency and accuracy.

· Able to travel to all areas of the plant efficiently, including climbing stairs.

· Must be able to work effectively and safely in a wet and hot/cold environment

If you are a detail-oriented professional with a passion for maintaining high-quality standards, we invite you to apply for the Quality Assurance Manager position at our company.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday



Education:
  • Bachelor's (Required)

Experience:
  • ISO 9001: 1 year (Preferred)
  • Food safety: 3 years (Required)

Ability to Commute:
  • Fruitland, ID 83619 (Preferred)

Ability to Relocate:
  • Fruitland, ID 83619: Relocate before starting work Location: In person

Example 2

Great opportunity at a growing plastic manufacturing company located in Carson!!!

Quality Assurance Manager - 1st shift

Plastic & Printing Packaging Manufacturer (cosmetics & hygiene products)

Manages department and overall expectations pertaining to setting accurate standards, schedules and costs resources. Ensures delivery against QA department goals and objectives (i.e. Meeting commitments and coordinating overall quality assurance schedule). Provides necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development. Directly supervises quality assurance team, quality assurance engineers and Leads including the preparation and delivery of staff performance evaluations and career development activities. Support and initiate the development of product specifications as it relates to the customer s requirements.

Essential Duties and Responsibilities include the following:

  • Establish and maintain policy for documentation of all products.
  • Implements ongoing quality improvement processes working with interdepartmental teams.
  • Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
  • Develop and manage quality assurance metrics for performance improvement of all teams.
  • Assures the viability, functionality and effectiveness of essential tools.
  • Provides effective communication regarding issues, objectives, initiatives and performance to plan.
  • Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.
  • Promoting quality achievement and performance improvement throughout the organization;.
  • Reviews documentation before is sent out to external customers.
  • Identifying relevant quality-related training needs and delivering training

Job Type: Full-time

Pay: $95,000.00 - $115,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift
  • On call
  • Weekends as needed



Experience:
  • Plastics extrusion: 5 years (Required)
  • Screen printing: 5 years (Required)

Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift Location: In person

Example 3

Quality Assurance
*Department: Quality Assurance
Theodore, AL

Quality Assurance Manager is responsible for ensuring regulatory, customer, and company requirements are met at the manufacturing facility Theodore, AL *

Quality Assurance Manager is responsible for ensuring regulatory, customer, and company requirements are met at the manufacturing facility Theodore, AL *

Quality Assurance Manager is responsible for ensuring regulatory, customer, and company requirements are met at the manufacturing facility
  • Quality Assurance
Theodore, AL

Quality Assurance Manager is responsible for ensuring regulatory, customer, and company requirements are met at the manufacturing facility*

  • Partner with the plant leadership team to ensure buy-in and commitment to quality assurance and food safety programs.
  • Partner with plant leadership teams to upgrade sanitation practices and good manufacturing practices.
  • Establish a pattern of internal audits and develop corrective action plans and monitor the results of plans as necessary. Review programs at least annually and identify gaps in compliance with GFSI/BRC/AIB and Customer standards.
  • Prepare facility for food safety audits by 3rd Party and Regulatory bodies.
  • Integrate HACCP and FSMA principles into production processes.
  • Conduct root cause and preventive action analysis and reports for customer complaints and production failures.
  • Establish and maintain the Quality budget for the facility.
  • Ensure the performance of Quality Assurance procedures, including microbiological, chemical, organoleptic, and facility inspections; quality-related inventory management and audit analysis are proficient, efficient, accurate, and timely.
  • Lead the QA (7+ QA Techs) and Sanitation (5+ Sanitation Techs, 1+ HK Associate) team by coaching, goal setting, performance appraisals, and professional development.
  • Responsible for USDA and FDA inspections, communication, and partnerships.
  • Generate necessary reports in order to track MBOs, KPIs and other relevant information required by Client.
  • Day-to-day activities of the laboratory and the staff, responsible for verifying, reviewing, and trending QA documentation including SSOP, SOP, HACCP, internal audit, chemical, and microbiological documentation, and responsible for maintaining laboratory supply inventory and ordering laboratory supplies as needed.
  • Carry out other duties as needed and assigned by your immediate supervisor.

Job Type: Full-time

Salary: $75,000.00 - $95,000.00 per year

Benefits:
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift



Application Question(s):
  • Bachelor of Science required
  • Leadership, audit success (BRC preferred), team building
  • Responsible for USDA and FDA inspections, communication, and partnerships.
  • Due to the nature of client projects, US citizenship or permanent legal resident GC is required. US Citizen or Green Card?
  • Must hold food industry experience ?

Experience:
  • ISO 9001: 5 years (Required)


Work In person

Example 4

Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.

Summary

The FSQA Manager provides leadership, direction and execution of all plant food safety functions to support the company's food safety goals and ensures compliance with all regulatory agencies. Ensures all products produced meet or exceed all customer, regulatory and company requirements as they relate to food safety. Directs the plant Food Safety department in selecting, developing and motivating food safety team members to achieve organizatonal goals. Acts as plant authority on all food safety matters and work in conjunction with the plant QA manager and staff to ensure product safety is always maintained. Position requires some cross functional skills with QA manager and will assist QA supervisors in decision making when needed in the absence of the QA manager.

Relocation packages available for those who qualify.

Principal and Essential Duties & Responsibilities

  • Manages all activities of the Food Safety department in a manner which results in consistent food safety results as measured through the company matrix and regulatory mandates.
  • Develops, documents and implements food safety processes and procedures to ensure product safety is always monitored and maintained.
  • Leads all food safety and regulatory efforts at the plant.
  • Enforces the company's food safety standards as outlined in the plants HACCP, LCP, Salmonella/Campy standards and other programs. Maintains the required documentation.
  • Serves as the catalyst for leading continuous improvement through technology and scientific research in an effort to take the plants food safety program(s) to the next level.
  • Provides leadership and is an active member of all project teams to ensure food safety concerns are addressed at assigned plants.
  • Maintains open communications with corporate QA, plant management, sales and marketing staffs to ensure each are aware of any potential food safety related concerns with product or product requirements and specifications.
  • Develops a professional working relationship and acts as a plant liaison with USDA staff.
  • Develops staff through appropriate mentoring and continuing education efforts. Ensures the company's food safety programs are properly communicated and plant associates have a working knowledge of the programs through training and mentoring.
  • Provides timely, accurate and relevant data and analysis to plant and corporate management.

Minimum Education

Bachelors degree or higher in the area of poultry, meat or food science.

Experience Requirements

The ideal candidate will have:

  • 3 - 5 years experience within Food Safety/Quality or HACCP supervisory role.
  • Good analytical and both oral and written skills.
  • Must have or complete certification status as Certified Food Safety Manager or equivalent.
  • Knowledge of poultry and food processing principles.
  • Understanding of management principles and team concepts.
  • General knowledge of plant functions, i.e., production, maintenance, warehouse, shipping and sanitation.
  • HACCP certified and very strong HACCP and regulatory skills.

Experience Preferred

Previous experience as Food Safety manager in poultry processing environment.

Environmental Factors and Physical Requirements

Position is mostly sedentary but may require occasional moving to other offices or buildings.
When in a plant environment: Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and 100% humidity. May handle product 25 degrees to 50 degrees Fahrenheit. May be exposed to noise ranges of 50 db. to 110 db.
May be exposed to all chemicals used in poultry, food, processing facility.
Must wear and use protective and safety equipment required for the job as directed by the Company.

Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed
Supplemental pay types:
  • Bonus opportunities



Ability to commute/relocate:
  • Petaluma, CA: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:
  • Bachelor's (Required)

Experience:
  • poultry processing: 3 years (Required)
  • Food Safety and Quality Assurance: 3 years Location: In person

Example 5

Techno, founded in 2001, provides Engineering and Construction Management services to clients. Total Quality Management (TQM) for any construction project can only be accomplished by assigning an experienced and knowledgeable professional staff to each assignment. We are a rapidly growing our CM Firm in the NY/NJ region with additional offices in Massachusetts, Washington and Baltimore, MD.

Techno Consult
  • is seeking a Quality Assurance Manager to join our firm as part of our Construction Management team on a project with the MTA.

Job Description:

  • Review and make written recommendations concerning the Construction Contractor s Quality Control and Assurance Programs regarding coverage, adequacy, and conformance to contract requirements.
  • Prepare written reports for MTA C&D indicating status of programs, and any non-conformance and/or deficiencies noted.
  • Perform monthly audits (or more frequently if necessary) of the Contractor s Quality Program. Utilize the Quarterly Quality Oversight Checklist contained in the PMGs to keep MTA C&D advised of all findings.
  • Perform daily surveillance and inspections of the Construction Contractor to assure that the work is being completed in accordance with the requirement of the Contract Documents.
  • Oversee the daily quality control activities performed by the contractor for quality assurance. Ensure quality hold points are being observed.
  • Witness all applicable testing.

Requirements:

  • Bachelor s degree in engineering, Architecture, Construction or Project Management, Transportation, or a related field.
  • Must have a minimum of five (5) years of related experience with MTA NYCT construction projects.
  • Must have a minimum of four (4) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.
  • Experience developing and implementing Quality Management Programs to meet established organizational goals and processes, including ISO 9001 Standard requirements.
  • Experience in project management for projects with highly complex systems preferred.
  • Substantial experience leading and managing contractors, subcontractors, or vendors.
  • Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.
  • Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.
  • Must possess excellent team-building, listening, problem-solving, and prioritization skills.

We offer a competitive salary, complete benefits package, including 401(k), medical and dental plans, as well as a generous bonus incentive.

Techno is EEO compliant. Furthermore, as an equal opportunity employer, we believe in each person s potential, and we ll help you reach yours.

For more information, please visit [website]

Job Type: Full-time

Pay: $60.00 - $90.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift



Ability to commute/relocate:
  • New York, NY: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
  • How many years of Quality Assurance experience do you currently have?

Experience:
  • MTA/NYCT: 4 years Location: In person

Example 6

We have a Direct Hire opportunity in Houston, TX!

This is a Full-Time opportunity as a Quality Assurance Manager! This position is with a well-known/well established Organization & they are looking to grow their team.

Duties:

Include the following. Other duties may be assigned. Responsible for planning and implementing quality assurance/quality control and laboratory functions as required by the company and directed by the Director of Quality.

Job Responsibilities:

Manages one subordinate supervisor who supervises the quality control dimensional team, documentation team and manufacturing inspection team.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education and/or Experience:

  • BS degree with five (5) years experience with fasteners or high school diploma and ten (10) years experience in quality assurance at least three (3) of which are related to fastener inspection and testing.
  • Experienced and skilled in laboratory and quality assurance planning and operations.
  • Understanding of ISO 9001 and API Q1.

Excellent Compensation and Benefit Package Available.

EOE.

Job Type: Full-time

Pay: $90,000.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday



Education:
  • Bachelor's (Required)

Experience:
  • ISO 9001: 1 year (Required)
  • Fasteners: 3 years (Required)
  • Quality management: 1 year Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

What does a 621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager do?

A 621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager is responsible for ensuring that the company’s products meet quality standards and regulations. They’re responsible for creating and enforcing the quality standards, procedures and policies for the company. They work with the QA team on testing and quality standards, but they also work with employees in general to ensure they understand the quality standards that are required throughout the process. Quality Assurance Managers stay on top of the latest laws and regulations that impact products. They handle data related to quality to analyze the company’s performance as well as quality reports and documentation that are required as part of the QA procedures.

621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager skills and qualifications

To be successful, a 621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager needs several skills and qualifications for the position, including:

  • Strong attention to detail and organizational skills

  • Critical thinking skills

  • Interpersonal and communication skills

  • Strong ability with numbers and data analysis skills

  • Technical skills and comfort with databases and report generation software

  • Understanding of quality assurance processes and standards

  • Leadership and teaching skills

Quality Assurance Manager experience requirements

621223629quality assurance6.48quality4.11quality manager3.93manager2.28quality control2.1839532243140326000.0090129.41191000.00YEARLY1988618042025-10-012025-10-312025-09-012025-09-302025-11-05Quality Assurance Manager careers require extensive QA experience. If the candidate hasn’t served as a QA manager in the past, they should have years of experience in the QA field with progressive responsibilities. It’s also useful to have experience in the specific industry so the candidate understands the quality assurance requirements for the industry. Candidates should also have at least some supervisory or training experience since they work extensively with employees throughout the company.

Quality Assurance Manager education and training requirements

Quality Assurance Managers aren’t required to have a certain level of education, but most companies expect at least a bachelor’s degree in business administration or a similar field. Some companies accept an associate’s degree while others might prefer someone with a master’s degree in a related field. No certifications are required to hold this position, but you might prefer someone with a quality control certification such as the Six Sigma Quality Control Certification or ISO 9000. These certifications show that the candidate is proficient and knowledgable about quality management and quality assurance principles.

Quality Assurance Manager salary expectations

According to Indeed Salaries, the average salary for a Quality Assurance Manager is $70,107 per year plus $3,000 in profit sharing per year. That salary can vary based on the location, industry and experience of the candidate.

Job description samples for similar positions

Not all companies need Quality Assurance Managers. If you’re looking for a slightly different position, try these job descriptions for similar positions:

Quality Assurance Manager job description FAQs

What qualities make a good Quality Assurance Manager?

A good Quality Assurance Manager focuses on details and has a strong sense of what’s right and wrong. They’re confident in their understanding of the regulations and quality standards of your company, and they know how to get others to follow them. They’re effective communicators and know how to interact with different groups.

What should you look for in a Quality Assurance Manager resume?

Check for several years of experience in quality assurance roles, preferably in supervisory or managerial roles. A good resume should reflect expertise in quality assurance, preferably in your industry. Look for data to back up their success in handling quality assurance issues. Participating in industry groups or having additional certifications.

How can you make a Quality Assurance Manager job description stand out?

To make your Quality Assurance Manager job description stand out, detail the industry and type of products the candidate will be in charge of as well as any resources they’ll have to make their job easier. Mention any unique perks and benefits you offer your employees as well as anything that makes the city where your company is located unique or appealing.

Do Quality Assurance Managers have different responsibilities in different industries?

Regardless of industry, Quality Assurance Managers are in charge of making sure all products and services meet established quality standards. The outside regulations that affect those standards can vary by industry. Certain industries are heavily regulated or have regulations that change frequently, which requires the quality assurance manager to stay on top of those requirements.

Job Description Best Practices
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Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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