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Finance and Insurance Manager (F&I) Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated March 4, 2025

A Finance and Insurance Manager, or F&I Manager, helps car buyers choose financing and insurance options. Their duties include customer service, paperwork processing and financial compliance.

Finance and Insurance (F&I) Manager duties and responsibilities

A competent Finance and Insurance Manager has a strong understanding of the financing process and additional programs available. Their main responsibility is ensuring customers get what they need to afford a vehicle and that it’s properly protected. Some specific duties include:

  • Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
  • Finding competitive rates to encourage customers to purchase vehicles
  • Processing applications for vehicle financing and helping customers get approved
  • Verifying that all paperwork is completed correctly and filed properly
  • Maintaining strong relationships with lending institutions to have lots of program options and competitive rates
  • Seeking out new programs that benefit customers and encourage them to buy
  • Ensuring compliance by following all local, state and federal regulations
  • Training the sales team on available financing and programs to ensure they promote them to customers

Hire your next Finance and Insurance Manager (F&I) today.

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Finance and Insurance Manager (F&I) Job Description Examples

Example 1

Low Cost Cars is growing and we are looking to add to our team!

We're looking to add a Junior Finance and Insurance Manager to our team. You will be the 2nd finance manager on the team and you will work directly with the finance director. The main job of the Finance and Insurance Manager is to obtain financing for our customers that are looking to buy vehicles. This is a dual role as you are also the 2nd sales manager. You will run the sales team under the direction of the finance director. You will negotiate deals, desk your own deals, acquire customer stips etc.

The perfect candidate for this position will possess the following skill set
  • Must have a minimum of 1 years experience as a Automotive Finance & Insurance Manager OR like experience. References WILL be checked.
  • People person with positive attitude.
  • Excellent problem solving skills and ability to work through objections in a positive way
  • Great on the phone and ability to communicate well through text and email.
  • Not afraid to work through difficult deals with customers and lenders.
  • Standing relationships with local and/or national lenders.
  • Cell phone that is always on and will be answered. Customers will call you as early as 7am and and late as 9pm from time to time.
  • Ability to take coaching
  • Wants to be better at their craft and is willing to take the time outside of work to learn and get better.
  • Dependable and Stable. Shows up on time when scheduled without excuses.

    Things to consider before applying for this job
  • Experience is a required. References will be checked.
  • Must have decent enough driving record to be covered under our insurance policy.
  • Must be able to pass a drug and background check.
  • If you cannot be licensed as a salesperson by the state of Ohio, you will be let go.

    If you think you're a great fit, we want to talk with you!

    Job Type: Full-time

    Pay: $45,000.00 - $100,000.00 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Paid time off
    Schedule:
  • Weekend availability

    Ability to commute/relocate:
  • Circleville, OH: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Sales: 1 year (Preferred)
  • Dealership experience: 1 year Location: One location

    • Example 2

    Optimum RV, a family-owned, growing, full-service RV Dealer, is seeking an energetic and hardworking Finance & Insurance Manager to join our team! We offer competitive compensation, generous benefits, and ample opportunity for professional growth.

    If you are looking for a job that will push you to become one of the best in the business, this is the place for you!

    Summary:

    The Finance & Insurance (F&I) Manager sells new and used RVbuyers financing and insurance programs. F&I managers also work with financial lenders to give fair interest rates to buyers and programs.

    Responsibilities:
  • Offering RV financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
  • Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.
  • Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels
  • Understanding and complying with federal, state and local regulations that affect the new and used-vehicle and finance departments.
  • Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.
  • Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
  • All other duties as assigned.

    Minimum Qualifications:
  • Experience working in a high volume dealership (automotive, RV, or other)
  • 2-3 years of sales experience in a financial services field
  • F&I background highly desired
  • Experience using CRM software required.

    Essential Characteristics:

    Reliable
  • We do what we say we're going to do, when we say we're going to do it... every time.

    Humble
  • We are trainable, coachable and confident... not arrogant.

    Hustle
  • We are self-motivated, driven and never satisfied.

    TEAM Player
  • We are stronger as one. We help each other, regardless of department or position.

    Loyalty
  • We are committed to the success of the company through ups and downs because this is our career.

    Benefits:

    Optimum RV offers an excellent benefits package to all eligible employees including:
  • Competitive wages
  • 401K
  • Medical insurance
  • Dental insurance
  • Vision Insurance
  • Company-Paid Life insurance
  • Supplemental Life Insurance
  • Short & Long Term Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • EAP
  • Wellness Program including Gym Reimbursement
  • Vacation, Personal Time & Holiday pay

    Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.

    Job Type: Full-time

    Pay: Up to $150,000.00 per year

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    Supplemental pay types:
  • Bonus opportunities
  • Commission pay



    Experience:
  • Dealership: 2 years Location: In person

    • Example 3

    High Volume Dealership seeking experienced Finance & Insurance Manager in Streetsboro, OH!

    GREAT Compensation AND BONUS Potential!!

    Benefits include 401k, Health, Vision, Dental, Disability, and Life Insurance.

    Position Summary:

    The Finance & Insurance (F&I) Manager sells used and new car buyers financing and insurance programs. F&I managers also work with financial lenders to give fair interest rates and programs to buyers. F&I managers are expected to uphold the highest ethical standards of the dealership. Must maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.

    Education and Experience:

  • Two years of automotive sales experience
  • One year in a dealership management position.
  • Prior experience in an Automotive Finance Manager position is required.
  • Strong communication skills to work with customers, employees, and finance and insurance vendors.
  • A college degree or equivalent experience in finance is preferred.
  • A strong background in business, mathematics, marketing, and computers is also very useful.

    Job Type: Full-time

    Pay: $100,000.00 - $250,000.00 per year

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability
    Supplemental pay types:
  • Bonus pay



    Education:
  • High school or equivalent (Required)

    Experience:
  • Automotive Sales: 2 years (Required)
  • Dealership experience: 2 years (Required)
  • Finance & Insurance Manager: 2 years (Required)

    License/Certification:
  • Driver's License Location: In person

    • Example 4

    The outdoors is a big place and just as it offers endless adventures, so does our company.

    Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 2,500 bays and over 2,000 technicians on staff; over 135 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.

    Are you working long hours in your current F&I role or do not see the reward for your efforts? Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with superior customer service skills we want you on our team! The ideal candidate is someone who has the ability to hit the ground running or who is very motivated to learn. In addition, we are looking for strong business acumen and sales aptitude and someone who is self-directed by nature.

    Essential Job Functions of the F&I Manager are as follows:

  • Selects appropriate lender, secures approval, obtains customer commitment, and finalizes delivery
  • Manages placement of contracts while maximizing F&I PVR
  • Assists sales desk in structuring deal
  • Consistently adheres to all F&I office process and flow of contracts
  • Manages contracts in transit and ensures funding with constant communication with business office
  • Tracks and monitors F&I PVR, product penetration and lender penetrations
  • Participates weekly in sales meetings regarding F&I training and issues
  • Assists General Manager and Sales Manager in training sales staff

    Essential Job Skills:

  • Bachelor's Degree preferred
  • 3-5 years of working knowledge in Finance and Insurance products
  • Menu selling experience in required
  • Business management experience in the automobile industry is a plus
  • Effective oral and written skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
  • Strong Closing skills are necessary
  • Expected hours of operation 8am-6pm
  • Strong organizational skills Ability to train finance and sales personnel
  • Valid driver's license
    *
    May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

    Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: [website]

    We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

    Verify Before you Apply
    Protect yourself from malicious phishing attempts. Camping World and Good Sam will never communicate with applicants using public email domains (for example, @Gmail, @outlook, @yahoo). A phone interview, virtual interview, or on-site interview will be conducted prior to a job offer being extended from our Company. Finally, job offers will be emailed to successful applicants from the address [website] Communication with individuals using public email domains are not authorized by our Company. Job offers sent via [website] or [website] email, text message, or social media accounts are not authorized by our Company.

    To verify that the job post you're responding to is authorized, Visit [website] to validate the job opening.

    To report suspected fraudulent activity, contact [website] and the support center for the job site where the suspect post appeared. Please include all relevant information (job site, a copy of the job post, date of job post, and email communication, including names and email addresses with those you've communicated).

    Location: 2371 Chuckwagon Drive, Springfield, Illinois Type: Full-time

    • Example 5

    Five Star Nissan in Florence SC has an immediate opportunity for an experienced Finance and Insurance Manager

    Excellent Opportunity
    Unlimited Earning Potential
    Career Advancement
    Full Benefits Package

    This position is located in Florence, SC. Relocation will be required if not local.

    Our Dealerships represent 20 of the world's top Automotive Brands. Our Dealership Markets span 5 states providing career opportunities for future growth.

    Founded in 1986, Five Star Automotive Group, located in middle Georgia, has matured into an enterprise with over 1 billion dollars in annual revenue. We are involved with every aspect of the retail automotive industry, working on the cutting-edge of technology to maintain leadership. We focus on developing and escalating the brightest stars to ensure future success. We are always looking for talented, self-motivated individuals to join our team.

    Benefits

  • Medical, Dental & Vision Insurance

  • 401K Plan + Match

  • Paid time off and vacation

  • Growth opportunities

  • Paid Training

  • Employee vehicle purchase plans

  • Saturday Lunches

  • Family owned and operated

  • Long term job security

  • Discounts on products and services

  • Above average industry pay

    Responsibilities

  • Provide recommendations and assistance to customers in order to arrange the financing of their purchases. Present customers with additional product offerings to enhance their vehicle and ownership experience.

  • Ensure sales are structured to produce the highest profitability.

  • Maintains proficiency and certifications as required for the position.

  • Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals.

  • Ensure every deal is fully aligned with local, state and federal guidelines.

  • Prepares paperwork, contracts and delivers deals.

  • Accurately audit team deals Post-Sale and deeply analyze for improvements.

  • Guarantee the expeditious funding of all contracts.

    Qualifications

  • Eagerness to improve

  • College degree preferred or equivalent experience

  • Knowledge of dealership finance and insurance procedures

  • Proficient at structuring deals for maximum profitability

  • Well-versed in title laws and registration process

  • Professional personal appearance and extraordinary verbal/written communication skills

  • Expertise in negotiation and presentation skills

  • Valid driver's license

    We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local Type: Full-time

    • Example 6

    Finance Manager

    S Duran Inc / City Wide Auto Credit is a family owned and operated dealership looking for an Experienced and Qualified Finance & Insurance Manager. We are a high-volume dealership specializing in providing late model, low mileage pre-owned vehicles for all aspects of customer credit.

    Position Summary: The Finance & Insurance (F&I) Manager is responsible for assisting in the planning, organizing, and management of sales personnel performance and profitability by having knowledge of the market and an in-depth understanding of the sales department, along with having strong customer relations skills.

    Essential Duties and Responsibilities:
  • The F&I Manager is expected to uphold the highest ethical standards in every aspect of the job.

  • The F&I Manager will be required to maintain the profitability of the dealership while controlling expenses and maintaining customer satisfaction.

  • Determine monthly and annual forecasts in terms of unit sales, gross profit objectives and departmental profits.

  • Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.

  • Conduct sales meetings on a regular basis to review the results and determine the best plan of action along with providing on-the-job training for salespeople.

  • Review monthly productivity reports, salespeople's monthly forecasts and profit performance with the General Manager

  • Establish and maintain standards for displaying, merchandising, and maintaining used vehicle inventory and lot.

  • Ensure salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.

  • Assist salespeople in closing deals.

  • Complete all training as directed by management.

  • The F&I Manager must keep abreast and ensure compliance of all federal, state, and local regulations.

  • Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies along with any other duties as assigned.

    Qualifications:
  • Proven track record with a minimum 2 years F&I experience

  • Professional appearance and work ethic

  • Excellent organization and communication skills

  • Must have a valid driver's license and able to pass a criminal background check and drug screen.

    Compensation and Benefits:

    Commensurate to Skills and Experience

    Job Type: Full-time

    Pay: $50,000.00 - $200,000.00 per year

    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability
    Supplemental Pay:
  • Bonus pay
  • Commission pay
  • Signing bonus

    Ability to commute/relocate:
  • Toledo, OH 43623: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Dealership experience: 1 year (Preferred)
  • Sales: 1 year Location: One location
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    What does a Finance and Insurance (F&I) Manager do?

    A Finance and Insurance Manager works closely with both the customers and the sales team to help drive new and used car sales. When working with customers, the F&I Manager interviews them to understand their needs, ensures they complete applications correctly and advises them on the best solutions for their situation. They also help them fully understand all of the options, so they know what they’re agreeing to. They work closely with lenders and companies that provide extended warranties and other programs that car buyers might need. Compliance is a large part of the job since all car loans and leases must meet financial regulations.

    Finance and Insurance (F&I) Manager skills and qualifications

    A successful Finance and Insurance Manager candidate will have various prerequisite skills and qualifications needed for the duties, including:

    • Strong mathematical and finance skills
    • Excellent written and verbal communication skills to explain complex programs to buyers
    • Knowledge of financial compliance requirements
    • Analytical and problem-solving skills to help customers find a good deal that fits their financial situation
    • Advanced negotiation skills to help customers find the best rate
    • Strong sales and closing skills to boost sales for the dealership
    • Automobile industry experience and knowledge
    • Leadership or training skills to educate the sales staff on the available programs

    Finance and Insurance (F&I) Manager experience requirements

    A strong F&I Manager applicant has previous experience in auto financing, warranty programs, general finance or car sales. The candidate should ideally have three to five years of experience in a related role. Previous supervisory or management experience is also beneficial since this person takes on a leadership role at the dealership.

    Finance and Insurance (F&I) Manager education and training requirements

    The minimum education requirement for an F&I Manager is a high school diploma if the candidate also has related job experience. Some organizations prefer or require a bachelor’s degree in a related field, such as finance, business administration or marketing. Some training can take place on the job if the candidate already has a strong understanding of vehicle financing and programs.

    Finance and Insurance (F&I) Manager salary expectations

    According to Indeed Salaries, the average salary for a Finance and Insurance Manager is $100,842 annually. The salary may be dependent on experience, location and company.

    Job description samples for similar positions

    If a Finance and Insurance Manager job description isn’t what you need, here are some additional job description samples for similar positions:

    Finance and Insurance (F&I) Manager job description FAQs

    What makes a good F&I Manager?

    A good Finance and Insurance Manager is confident and self-motivated since they play a key role in the car sales process. They need strong people skills to assess each buyer and figure out what would motivate them to buy through the dealership. Active listening skills help the F&I Manager work with the customer, so they can give them what they want. Finding suitable financing can be stressful, especially when working with customers who have a difficult credit history, so being able to stay calm and composed is a must. An ideal candidate also needs to be highly organized and pay attention to details to ensure all paperwork is completed correctly and according to regulations.

    What should you look for in an F&I Manager resume?

    Previous experience in auto sales or finance is a good start for an F&I Manager applicant. A job in the finance department of a dealership is a good indicator that the candidate understands the requirements and processes associated with the job. Managerial experience on the resume is also a positive.

    How can you make your F&I Manager job description stand out?

    Use the job description to sell the unique environment at your dealership. For example, you might emphasize the family-like setting or the high-energy sales team that creates an electric work environment. Clearly explain the job responsibilities for the role and the extra perks offered.

    Who does an F&I Manager report to?

    A Finance and Insurance Manager typically reports to the head of the finance department or the head of the department if the structure is different at a car dealership. This role is often a supervisory or management role, which means there are likely assistants beneath this person who help with some of the administrative duties.

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    Hire your next Finance and Insurance Manager (F&I) today.

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