What does an Order Filler do?
Order Fillers are typically employed by retailers, big box stores and online businesses to assist with the packing and distribution of various items. In addition to warehouses and distribution centers, Order Fillers sometimes work on-site for retailers that ship directly from their stores.
An Order Filler is generally provided with an order list that may contain bar codes or serial numbers at the start of each shift, and they utilize that list to locate corresponding items in the warehouse or distribution center’s designated inventory area. Once the items are pulled, the Order Filler prepares and packs them for shipment.
Order Filler skills and qualifications
An Order Filler plays an essential role in the overall operations of busy warehouses and distribution centers. A strong work ethic and ability to work as a team player are important qualities for this position, and a successful Order Filler should also possess the following skills and qualifications to meet your requirements:
- Basic reading and math skills for comprehension of work orders and counting stock
- Good physical stamina for remaining stationary for long periods of time
- Problem-solving skills to handle issues with inventory or in the distribution line
- Multitasking skills when reading order lists and pulling corresponding items
- Good communication skills when coordinating with team members
- Ability to move heavy loads when placing completed orders on pallets and/or shipping trucks
Order Filler experience requirements
Order Fillers are typically hired as entry-level Associates and receive on-the-job training, so previous experience isn’t usually required. However, many retailers hire additional employees on a seasonal basis to help out in their fulfillment centers and warehouses during holiday rushes and busier times of the year. These employers may prefer candidates with prior experience to save time on training and help ensure that order deadlines are met efficiently.
When experienced applicants are preferred, requirements may include one to two years of experience working in a fulfillment center or warehouse. Previous employment in a retail or grocery store setting is also helpful, as these positions often require employees to perform similar duties, such as stocking and taking inventory.
Order Filler education and training requirements
The minimum education requirement for Order Filler applicants is generally a high school diploma or equivalent GED. However, some employers don’t require that applicants have a particular level of formal education. Candidates interested in Order Filler careers should possess basic literacy and math skills to ensure they can read work orders and count stock items.
Training requirements can vary depending on the employer, but Order Filler training typically takes place on the job, so previous training isn’t required. Employers may require that Order Fillers attend mandatory orientation meetings and complete training programs that can range from a few weeks to several months.
Order Filler salary expectations
According to Indeed Salaries, the average salary for an Order Filler is $38,188 per year. Specific salary amounts can vary depending on a worker’s experience level, whether a role is seasonal or year-round, geographical location and company salary preferences.
Order Filler salary expectations
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Common salary:
19.11 HOURLY -
Typical salaries range from
9.65 -29.95 HOURLY - Find more information on Indeed Salaries
*Indeed data –
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Order Filler job description FAQs
What is the difference between an Order Filler and a Shelf Packer?
Order Fillers work in warehouses and distribution centers and pull items to pack for larger shipments. Shelf Packers generally work in grocery stores, pharmacies and big box stores, and they’re responsible for checking shelves for expired products, labeling items with price tags and stocking shelves with new items.
Are Order Fillers required to wear protective gloves and other gear when handling customer orders?
In the wake of the Covid-19 pandemic, many distribution centers and warehouses provide Order Fillers with personal protective equipment (PPE), such as gloves, hand sanitizer and protective eyewear, when working on distribution lines. Additionally, certain employers may require workers to stand on ergonomic mats and wear kneepads during shifts.
Do Order Fillers have quotas?
While specific quotas can vary depending on the distribution center, most companies require that Order Fillers pick or pull a certain number of items within weekly, biweekly or four-week periods, also referred to as a pick rate. However, Order Fillers are generally given a few months or more to get up to speed before reaching a pick rate becomes a requirement.
*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.
