What does an Intake Specialist do?
Intake Specialists help ensure smooth intake processes by managing records and acting as liaisons between patients or clients and service providers like Doctors or Lawyers. They may be a person’s first point of contact with a hospital, mental health treatment center or large legal office, so they also work to build trust with the patient or client.
Intake Specialist skills and qualifications
Successful Intake Specialists typically have skills and qualifications such as:
- Excellent communication and collaboration skills
- Interpersonal skills that help them empathize with people and provide relevant guidance
- Attention to detail for complete and accurate documentation
- Proficiency with record management software and data entry
- A strong sense of integrity and discretion, especially when handling confidential information
- Knowledge about the types of services offered in their industry
- A basic understanding of regulatory compliance related to their industry
Intake Specialist experience requirements
You might hire Intake Specialists with demonstrated customer service skills in food service or retail and provide on-the-job training. Some employers may prefer candidates with experience in legal or healthcare roles. For example, your Medical Intake Specialist job description might list relevant experience, such as Pharmacy Technician, Medical Receptionist, or Caseworker.
Intake Specialist education and training requirements
Intake Specialist roles generally don’t require formal education, which can make it a suitable role for skills-first hiring. For roles with more complex duties or responsibilities for the patient, you may want to hire candidates with associate’s or bachelor’s degrees in social work, healthcare administration or related fields.
Intake Specialist salary expectations
According to Indeed Salaries, the average salary for an Intake Specialist is $20.22 per hour. Compensation for this position varies widely depending on your industry, business type, locations, skills and qualifications.
Intake Specialist salary expectations
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Common salary:
20.52 HOURLY -
Typical salaries range from
7.25 -42.35 HOURLY - Find more information on Indeed Salaries
*Indeed data –
Job description samples for similar positions
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*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.
