What does a Carhop do?
A Carhop is responsible for attending to guests and ensuring their satisfaction throughout their meal. As the primary point of contact for guests, a Carhop will primarily determine the experience guests have during their visit to the eating establishment. For this reason, a Carhop’s primary responsibility is to provide excellent customer service at all times.
A Carhop’s day-to-day responsibilities might include attending to guests, cleaning outdoor eating areas and emptying trash cans. Depending on the establishment, a Carhop may also perform their responsibilities on roller skates.
Carhop skills and qualifications
A successful Carhop candidate will have excellent organizational and customer service skills. They’ll have a demonstrated history of great time management skills. Basic math skills are necessary to tally up checks, make change and otherwise handle money in a cashier role. An understanding of food safety, allergens and restaurant sanitary practices is critical to high job performance in this role.
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Excellent organizational skills
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Customer service skills
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Basic understanding of math
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Understanding of food safety and allergens
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Understanding of restaurant sanitary practices
Carhop experience requirements
For most roles, there are no experience requirements to be a Carhop. However, some eating establishments may prefer prior experience as a server. Carhops are generally trained on-site by the company they’re hired for.
Carhop education and training requirements
There are generally no education or training requirements to become a Carhop. Most companies train Carhops on-site for their job role as part of their onboarding. However, beneficial training may include food safety or diversity and inclusion programs.
Carhop salary expectations
According to Indeed Salaries, the average salary for a Carhop is $10.30 per hour. Salary may vary based on experience, location and company. Tips are often factored into the salary expectations for Carhops.
Job description samples for similar positions
If the Carhop job description isn’t quite what you’re looking for, there are other samples available. Other related titles include:
Carhop job description FAQs
Do all Carhops have to perform their duties on roller skates?
No. Although many establishments have Carhops that deliver food on roller skates, it is optional.
What qualities make a good Carhop?
A good Carhop will possess excellent customer service skills and attention to detail. They must be able to remain on their feet for up to eight hours a day. Additionally, a good Carhop will have great organizational skills to manage multiple guests at a time and have strong cashier skills.
Who does a Carhop report to?
A Carhop will report to their direct manager. Generally, this will be the shift manager or front-of-house manager. However, smaller establishments may have the Carhop report directly to the owner.
Do Carhops have different responsibilities in different industries?
Carhop responsibilities remain the same throughout different industries. The one potential difference is that some Carhops may have the option to carry out their day-to-day responsibilities on roller skates.
What is the difference between a Carhop and a Server?
A Carhop serves guests who remain in their vehicles during their meal. A Server generally serves guests who come inside an establishment to eat.
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