What does Event Staff do?

Event Staff help ensure parties, conferences and other activities run smoothly, supporting a positive impact for your brand and customer satisfaction. When you hire suitable Event Staff, you can enjoy better execution of event plans and improved security or safety compliance.

Event Staff skills and qualifications

Successful Event Staff may have these skills and qualifications:

• Strong communication skills for receiving, implementing and providing instructions
• Excellent customer service skills to manage guest requests
• Collaboration skills to work well with other staff, Event Planners and vendors
• Problem-solving skills and quick thinking to resolve issues quickly
• Security awareness to help identify issues that may need attention during events

Event Staff experience requirements

You might hire Event Staff members with experience in the event space. Individuals who have successfully worked at festivals, corporate events, trade shows or concerts may have experience relevant to your position.

You can also consider applicants with relevant hospitality and customer service experience. Candidates who have worked in food service, such as front-of-house (FOH), likely have cross-over skills for an Event Staff role. Hotel guest services, security or audio/video work history may also be helpful.

Event Staff education and training

Generally, Event Staff positions don’t require formal education or training. However, if you’re hiring Event Staff to manage security concerns or specific technical processes, you may look for candidates with relevant training or certificates.

Credentials that might be helpful include cardiopulmonary resuscitation (CPR) certification and first aid training from the American Red Cross, technical certification for specific software or de-escalation training.

Job descriptions for similar positions

If an Event Staff job description isn’t what you need, consider job description samples for similar positions, such as:

• Event Coordinator
• Event Manager
• Event Planner

Event Staff job description FAQs

Who do Event Staff report to?

Event Staff may report to Event Planners or Event Coordinators. Depending on how you organize your teams, they could also report to Event Managers or Supervisors within your day-to-day operations.

Are Event Staff positions full time?

Depending on your organization’s needs, you might hire full-time, part-time or contract Event Staff. Consider full-time Event Staff if you plan and host regular events and need consistent, reliable staff on your payroll. Part-time staff can help as needed, making them a potentially good choice for organizations that only host occasional or weekend events. For one-off events or to scale up for a large event, consider contract or temporary Event Staff.

What traits are good to look for when hiring Event Staff?

When hiring Event Staff, it’s common to look for reliable team members, strong work ethic, good attendance and punctuality. You can assess these and other soft skills during interviews.

Event Staff often handles physical work, including lifting, carrying and setting up furniture and equipment. Consider including the ability to lift and carry heavy items and remain mobile for long periods in your Event Staff job description.

Can you train Event Staff on the job?

Hiring people with relevant skills and experience can help ensure event teams manage events successfully, but many employers provide on-the-job training. Event Staff members with existing customer service, communication and problem-solving skills may require a shorter onboarding process.