What does a Door Person do?

The job description for a Door Person can be as simple or layered as the employer and clientele demands. Core tasks include basic security monitoring and greeting residents and guests as they enter and leave the premises. But a Doorman also plays a significant role in customer service and hospitality. As the point person for delivery people, vendors, diners and hotel guests, a Door Person heavily influences how people perceive a business, its staff and other guests or occupants.

Door Person skills and qualifications

A successful Doorperson needs to have skills and experience that prepares them for a customer-facing position. For starters, candidates should be trustworthy and reliable.

Other important skills and qualifications include:

• Strong attention to detail
• Physical stamina to sit and remain upright for long periods of time, lift bags and packages and maneuver doors
• Familiarity with security equipment, such as cameras and monitors
• Knowledge of crucial safety protocols
• Friendly demeanor and robust communication skills
• Affinity for customer service

Door Person experience requirements

An entry-level Door Person may not need any experience to apply for an open position. On-the-job training is often sufficient for Doormen working at a small business or in cooperation with a larger team. Some employers look for candidates who have a background in hospitality or customer service. Time as a security officer or concierge is also relevant.

The larger the role, the more experience a Door Person may need to be successful. Luxury hotels and high-end condo and apartment buildings also demand a seasoned Door Person who can operate seamlessly, exhibit perfect etiquette and anticipate guests’ needs.

Door Person education and training requirements

Applicants do not typically need a degree, but they may be required to undergo security training and learn about important laws and regulations related to trespassing, protecting residents and customers, and surveillance techniques.

Doormen may also be asked to undergo company-specific training. This gives new hires a chance to become immersed in company culture as they learn how to represent their new employer while greeting guests and acting as the face of the company.

Job description samples for similar positions

You can use the information on job descriptions for a Doorman or Door Person to inspire your own listing. For more ideas, check out these job description samples created for similar openings:

• Security Guard
• Security
• ConciergePorter

Door Person job descriptions FAQS

What does a Door Person do?

Doormen almost always provide some combination of security and hospitality. They check IDs and help ensure an orderly experience for patrons. They may also cover other essential tasks, such as assisting customers by opening and closing doors, signing for deliveries and calling for taxis.

What is the job title of a Door Security Person?

Door Security People are also called Doormen, Bouncers, Door Attendants or Porters. You may see job ads looking to fill positions such as Door Supervisor, Security Guard or an ID Checker. For the most part, these job titles all have similar job descriptions, with employees looking for help maintaining order, ensuring guests are of legal age and taking event tickets as customers enter.

What is the job description of a Doorman in a restaurant?

A Doorman in a restaurant or bar setting typically controls the flow of traffic by monitoring how many people enter the premises. They may also assist with security. Some Doormen also act as hosts, escorting guests to the bar area of the eatery or to a private room if there’s a special event taking place.