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Communications Coordinator Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated March 4, 2025

A Communications Coordinator, or Communications Manager, works within the marketing department to manage the company’s brand reputation. Their duties include overseeing all marketing materials, coordinating marketing campaigns and tracking data.

Communications Coordinator duties and responsibilities

To succeed as a Communications Coordinator, a candidate needs to be well-versed in brand reputation and able to juggle multiple projects at once. Some of the common Communications Coordinator job duties and responsibilities include:

  • Designing or overseeing the design of all promotional materials

  • Reviewing all materials and content created by the marketing department

  • Managing promotional events and campaigns

  • Creating the communications strategy

  • Strategizing to improve the company’s brand image

  • Monitoring the company’s online presence and reputation

  • Fielding inquiries from the media or the general public

  • Evaluating communication strategies and campaigns to determine their effectiveness

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Communications Coordinator Job Description Examples

Example 1

About Us

AmericaShare is a registered non-profit organization founded over 35 years ago. Our mission is to provide vulnerable children with access to learning resources and quality education in Nairobi, Kenya, and Cape Town, Southern Africa. Our libraries and computer centers are filled with children reading, studying, and gaining vital computer skills. AmericaShare has also provided hundreds of school scholarships to deserving children.

About the Role

We are seeking a passionate and strategic Donor Communications Manager to join our team. The ideal candidate will be a skilled communicator with a strong background in crafting compelling messages that resonate with donors and supporters. This is a key role in developing and implementing communication strategies to engage, retain, and inspire our donor base.

In addition, this role serves as a liaison between staff members on a day-to-day programmatic, operational, and administrative basis.

Your daily responsibilities will be primarily concerned with, but not limited to the below:

- Develop and implement a comprehensive donor communications strategy aligned with AmericaShare's mission and goals·



- Executing donor/sponsor communications, including tax acknowledgment letters, thank you notes, and partner acknowledgments



- Coordinating mailings and email blasts to donors/sponsors throughout the year



- Communicating with new and ongoing donors/sponsors through email and phone calls



- Maintaining donor/sponsor database system and reporting



- Identify photo/videos for donor engagement and outreach



- Communicating with our teams in Nairobi and Cape Town on programmatic activities



- Providing administrational and program support as needed; including the preparation of documents and presentations, organizing meetings and travel, maintaining the company calendar, logistical support for projects and initiatives, and providing cross-functional support to team members in our country offices





About You

· You have exceptional organizational, communication, and interpersonal skills, with a strong ability to multi-task and work collaboratively with different offices and remote team members, as the projects grow and evolve.

· You are an excellent writer in a variety of mediums, including internal and external communications

· You are highly detail-oriented and self-motivated with strong implementation and follow-through skills.

· You are comfortable working under pressure in a fast-paced environment with multiple deadlines and wearing many hats.

· You are proactive and have a can-do and flexible attitude.

· You can maintain and manage confidential and sensitive data and records.

Qualifications

· Bachelor's degree in communications, marketing, or a related field.

· 10+ years of relevant work experience

· Proficient in Microsoft Office and Google Suites of products.

· Strong knowledge in database management and CRM software – experience in e-Tapestry (Blackbaud) or Peak15 is a plus.

· Experience using MailChimp is a plus

· Experience or interest in non-profits, international development, education and/or youth empowerment is preferred



To Apply

Please send resume, cover letter with salary expectations, and two diverse writing samples to Vicky at [website] Only applications with complete requirements will be considered.Feel free to include a link to your LinkedIn or any related projects. Regrettably due to the strong volume of interest received from similar postings, we are unable to provide individual responses. We will, however, be in contact with candidates who are selected for an initial interview.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
    Schedule:
  • Monday to Location: Hybrid remote in New York, NY 10010

    • Example 2

    JOB Summary

    Amp Strategy is seeking a highly motivated Communications Coordinator to join our team.

    Here are several elements of the position focused on social media and copywriting:

  • Create content (from writing press releases or media advisories to communications timelines for projects) as needed
  • Work with Content Specialists and other Relationship Managers to execute client social, press, or communications strategies
  • Execute Meta ads (given to you by Client Manager) for social media, based on client needs and community engagement
  • Help Amp create materials in social and press content areas
  • Manage social media accounts, from scheduling to fan engagement and message responses
  • Support public and media relations work
  • Copywriting support for social media, press releases, blogs, and websites with the ability to draft clear, concise, and engaging content for various platforms and audiences.
  • Create monthly reports for clients detailing what was accomplished and what to expect for the following month
  • Help the Amp Strategy team with creative brainstorming sessions, social media, client research projects, media planning, and other duties as assigned
  • Generally, assist the team with marketing and communications tasks, creative direction, and other duties as assigned

    Desired Qualities & Expectations

    Our most qualified candidates will have the following skillsets:

  • Experience in communications, branding, marketing, and/or public relations
  • A deep and unbridled love of deadlines and organization
  • Excellent written and verbal communication with a writers' love of well-edited sentences and precise grammar
  • Strong interpersonal skills to build relationships, collaborate, and interact with colleagues, partners, and the media
  • The ability to think creatively and generate innovative ideas for campaigns, content, and strategies is crucial for keeping communication fresh and engaging
  • Well-versed in utilizing social media platforms effectively to amplify messaging and engage with the target audience
  • Experience and versatility in adapting messages to different platforms
  • Strong attention to detail
  • Proficiency with communication tools, digital platforms, and software is essential for efficient coordination and execution
  • Open to learning about emerging trends, technologies, and communication strategies.
  • Able to develop and maintain positive relationships with media outlets, journalists, and influencers
  • An eye for a good design
  • A love of teamwork, collaboration, and creativity
  • Ability to thrive in a flexible work environment

    A QUICK Position NOTE

    Amp Strategy offers a flexible plan for working hours and/or working locations. This position will most likely be a full-time salaried employee about 40 hours per week.

    Amp Strategy is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We work to create an environment of equity, inclusion, and belonging for all.

    Application Process: To apply for this position, please submit your resume and a cover letter detailing your relevant experiences to [website]

    Job Type: Full-time

    Benefits:
  • Flexible schedule
    Schedule:
  • Monday to Friday



    Ability to Commute:
  • Akron, OH 44303 Location: Hybrid remote in Akron, OH 44303

    • Example 3

    Communications Coordinator

    Required Qualifications:

    Working knowledge of design and communications programs, including Word, Excel, Mailchimp, Canva and Adobe Suite (e.g. Photoshop, InDesign and Illustrator).
  • Diploma or Degree in marketing, communications, public relations, or related discipline
  • Proven track record of success, with a minimum of two (2) to five (5) years of related experience in communications, public relations or marketing;
  • Experience creating and executing well thought out marketing and communications strategies
  • Exceptional verbal and written communication skills
  • Superior interpersonal skills
  • Self-starter with the ability to work individually and in an integrated team environment
  • Demonstrated planning and organization skills
  • Creative thinker with an eye for detail and design
  • Ability to take on responsibility and use initiative to prioritize and work effectively, under pressure and under tight deadlines
  • Excellent time management skills
  • An outgoing, people-oriented personality

    Job Type: Full-time

    Pay: From $40.00 per hour

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Ability to commute/relocate:
  • Greeley, CO: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Writing skills: 1 year Location: In person

    • Example 4

    Council of Peoples Organization (COPO) is currently seeking a talented and motivated individual to join our team as a Social Media/Communications Coordinator.

    Responsibilities

  • Develop relevant content topics to reach the agency s target customers.
  • Create, curate, and manage all published content (images, video, written and audio/podcast).
  • Monitor, listen and respond to comments and inquiries on social media and the website.
  • Develop and expand community and/or influencer outreach efforts.
  • Oversee design of web presence.
  • Design, create and manage promotions and social ad campaigns, being sure to integrate with agency s overall marketing campaign plan.
  • Analyze key metrics and tweak strategy as needed.
  • Compile reports for management showing results (ROI).
  • Monitor trends in social media tools, applications, channels, design and strategy.
  • Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results
  • Assist in the development and implementation of promotional campaigns designed to increase growth in membership and revenue
  • Design and direct sponsor and donor recognition and appreciation programs
  • Engage in Community & Corporate outreach by attending events held by the organization and elected officials
  • Reach out to press, elected officials and members of the community to invite them to COPO s yearly events.
  • Create engaging and relevant content for various social media platforms, including text posts, images, and videos
  • Respond to comments, messages, and inquiries from followers in a timely and professional manner
  • Collaborate with internal teams to gather content, such as photography or video footage, for social media posts
  • Proofread and edit social media content for accuracy, grammar, and spelling

    Qualifications:

  • Need to have experience in managing social media and website presence.
  • BA in Communications or a related field.
  • Proven track record of effectively sharing the organizational message with relevant audiences.
  • Must be able to thrive in a fast-paced, multi-tasking environment with often-changing priorities
  • Excellent knowledge of social media platforms.
  • Up to date Medical Examination Documentation of Tuberculin free condition
    Strong understanding of social media platforms, trends, and best practices
    Excellent written and verbal communication skills
    Attention to detail and ability to proofread content for accuracy

    Job Type: Full-time

    Pay: $18.00 per hour

    Benefits:
  • Paid time off
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Ability to commute/relocate:
  • Brooklyn, NY 11230: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Social media management: 1 year Location: In person
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    What does a Communications Coordinator do?

    A Communications Coordinator oversees all the communications and marketing collateral from the company to manage branding and reputation. They typically work within the marketing department, collaborating with various marketing professionals to create a unified and consistent message to the public. They also work to increase the company’s visibility to help attract new clients or customers. Communications Coordinators serve as a point of contact within the company, bridging what’s happening internally with what the public sees and hears.

    Communications Coordinator skills and qualifications

    Successful Communications Coordinators come to the job with certain skills and qualifications to help them handle their duties, including:

    • Strong background in marketing strategies and techniques

    • Excellent verbal and written communication skills

    • Critical thinking skills and the ability to analyze data

    • Strong decision-making with the ability to work independently and as a team

    • Public speaking skills

    • Ability to work with stakeholders appropriately

    • Comfortable with design concepts and programs for marketing materials

    • Exceptional organizational and time management skills

    Communications Coordinator experience requirements

    It’s common for companies to look for Communication Coordinator candidates with 2 or 3 years of experience in marketing or communications. This could be as a marketing assistant, a marketing specialist or in a similar entry-level marketing job. A copywriter or designer who works on marketing materials could also have effective skills for the position. Previous experience should help the candidate understand effective marketing and communications strategies. Having leadership experience can also be useful since this position often delegates duties and oversees the work that other marketing staff members do.

    Communications Coordinator education and training requirements

    While there isn’t a standard minimum education requirement for Communications Coordinator careers, most companies expect at least a bachelor’s degree in public relations, communications, marketing, journalism or similar areas. Some organizations prefer candidates with a master’s degree in a related field. There aren’t specific certifications that Communications Coordinators need, but having a certification related to communications can show extra skills that could be beneficial. Examples include the Communication Management Professional certification or the Strategic Communication Management Professional certification from the Global Communication Certification Council.

    Communications Coordinator salary expectations

    According to Indeed Salaries, the average salary for a Communications Coordinator is $47,197 per year. Specific salaries vary depending on the location and how much experience the candidate has.

    Job description samples for similar positions

    If this isn’t the exact communications position you need, consider these similar job descriptions:

    Communications Coordinator job description FAQs

    What qualities make a good Communications Coordinator?

    An effective Communications Coordinator is creative yet analytical, so they’re able to use data to make campaigns more effective while setting the company apart. They thrive in a fast-paced environment and can manage multiple situations at once. They’re also able to connect with the public and build relationships to help manage branding and create a positive image.

    Who does a Communications Coordinator report to?

    A Communications Coordinator is part of the marketing team and usually reports to the head of the marketing department, which could be the Marketing Manager or Marketing Director. They often collaborate with various marketing team members and might direct other people within the department, even if they aren’t their direct supervisor.

    How can you make your Communications Coordinator job description stand out?

    Include specific duties the candidate will do, including projects they’ll manage, to help job seekers determine if they’re a good match. Describe the programs and resources you offer, as well as upcoming projects your company is planning. Mention unique job perks and benefits that set you apart from the competition.

    Do Communication Coordinators have different responsibilities in different industries?

    Communication Coordinators all have the same goal of managing the visibility and branding of the company, but some industries have different concerns. Some industries are highly regulated with restrictions on claims and wording they can use in marketing. Branding and messaging might be more important in certain industries where consumers are more critical.

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    Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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