How to write a Medical Secretary job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Medical Secretary job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Medical Secretary job titles

  • Medical Secretary
  • Medical Secretary (2+ years’ experience)
  • Medical Secretary (with MS Office proficiency)
  • Medical Secretary (Part-Time)
  • Medical Receptionist

Medical Secretary job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Medical Secretary job summary

Our busy OB/GYN office is in dire need of a Medical Secretary to join our team. We are a growing practice with three Physicians and two Physician’s Assistants, in addition to nursing and supportive care staff. The Medical Secretary will be responsible for numerous administrative tasks in the front of the office, including many patient-facing responsibilities. Consequently, we’re looking for a professional with excellent customer service skills and a genuine desire to help patients receive the care they need. We’re offering part-time hours to start with the potential for a full-time advancement after 90 days.

Medical Secretary responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Medical Secretary responsibilities

  • Welcome patients to our office and take their names and appointment times
  • Provide new patients with forms and other documents that they must fill out
  • File patient forms in the appropriate place after scanning them into our EHR system
  • Accept payment for co-pays and other fees required prior to services being rendered
  • Verify insurance information over the phone when the patient makes the appointment, then again upon patient arrival
  • Schedule next appointments prior to patients leaving the office
  • Coordinate diagnostic tests, treatments and other necessary care with appropriate facilities and professionals
  • Answer the phones and direct patient, insurance and vendor calls as appropriate

Medical Secretary qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Medical Secretary skills

  • High school diploma/GED required
  • 3+ years’ experience in a medical office setting
  • Familiarity with insurance company procedures and policies preferred
  • Excellent phone manner
  • Ability to work flexible part-time hours for the first 90 days of employment
  • Strong knowledge of medical terminology

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.


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