Network Technician Job Description: Top Duties and Qualifications

A Network Technician, or Network Maintenance Technician, is responsible for managing installations and repairs for network systems. Their duties include responding to maintenance requests regarding system defects and other issues, troubleshooting problems with network systems by running tests and maintaining inventory for computer hardware.

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Network Technician duties and responsibilities

The duties and responsibilities of a Network Technician may vary slightly from one company to the next. Some of the basic duties and responsibilities of a Network Technician could include:

  • Designing and installing computer networks, connections and cabling
  • Troubleshooting system failures and identifying roadblocks in the network
  • Fixing problems in LAN infrastructure and testing and configuring software
  • Maintaining and repairing hardware including peripheral devices
  • Evaluating network performance to improve the network
  • Scheduling upgrades and maintenance without interrupting business workflow
  • Providing technical direction and giving training to coworkers about network systems
  • Working with vendors to get needed equipment for the networks and systems

Network Technician Job Description Examples


Example 1

This is a 6wk project and these 4 contractors with travel around to all the DOL offices located in North, South & Middle GA. Also, their work hours will vary from day to day between 2nd & 1st shift. They will be paid mileage for their travel and a per-diem for their hotel allowance. Job Summary: Work with a statewide deployment team to assist with migration from Agency’s on-premise Cisco VoIP system to WebEx enterprise cloud platform. Test, deploy and troubleshoot telecommunications hardware including VoIP telephones, routers, gateways and other equipment. Execute documented test procedures to verify migration of all site main and DiD lines to the cloud system. Test operation of telecommunications equipment ensuring power and network connectivity Meet with IT project team members to provide daily progress reports and regular project updates. Qualifications:
  • Bachelor's degree in a related field from an accredited college or university
  • OR Associate's degree in a related field from an accredited college or university AND Two years of experience
  • OR Five years of related experience OR Two years of experience at the lower-level Specialist 1 or position equivalent. Contract length: 2 months Job Type: Contract Pay: $24.00 - $26.00 per hour Schedule: * 8 hour shift Work Remotely: * No
  • Example 2

    *IT IS TIME TO GET Serious ABOUT YOUR Career!!! * *Please read this full description.* *This is an entry level enlisted position for the US Navy as a Computer Network Technician. You will be required to pass an Armed Service Vocational Aptitude and Battery test (ASVAB), enlist in the US Navy and attend Basic Training in Illinois.* No previous experience is necessary but any experience is welcomed. Description: You will be provided paid training which will allow you to perform duties in network administration, database management and computer hardware and software implementation. This is an active duty position and will require relocation provided by the Navy. After successful completion of training your role may include: * Writing programs to handle data for a wide variety of applications * Operating and coordinating automated networks, datalinks and circuits * Applying diagnostic, corrective and recovery techniques to information systems * Analyzing communication signals * Providing telecommunications and computer-related training and assistance * Performing preventive and corrective maintenance on state-of-the-art equipment * Operating and maintaining global satellite telecommunications systems * Serving as admin on mainframe computers and local and wide area networks * Implementing micro-computer systems throughout the Fleet ***Apply to learn more about the position and to see if you qualify.*** Includes paid training, competitive salary, full medical/dental/vision coverage, 100% tuition assistance, 30 days paid vacation per year, retirement pension, free certifications and excellent job security. This is an enlisted active duty position in the US Navy. Applicants must be a US Citizen for this position. Permanent residents are also invited to apply; we have many STEM based career opportunities for which you may still be eligible. Must be a high school graduate, have obtained GED, or have completed at least 15 Semester / 22 Quarter Credits in an accredited College . Cannot have been charged with a felony. Job Types: Full-time, Part-time, Contract Pay: $45,000.00 - $90,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Relocation assistance * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Monday to Friday Supplemental Pay: * Bonus pay * Signing bonus COVID-19 considerations: All customers will have their temperature taken to ensure they are within the recommended guidelines. All customers are required to wear masks. All surfaces are sanitized regularly. Seating has been adjusted to ensure 6 feet of distance is maintained. Ability to * Santa Clara, CA: Reliably commute or planning to relocate before starting work (Required) Education: * High school or equivalent (Required) Work Location: On the road

    Example 3

    _***This is an in-person position. Please do not apply if you cannot attend an interview at our office in Santa Fe, NM._ _Must be fully vaccinated against COVID-19_ *_Computer & Network Technician_* *Summary of Position* The Computer & Network Technician will work with a team of senior technicians to deploy, diagnose and repair computers, servers, and small business networks. This role will be based out our Santa Fe, NM office but will travel to client sites from time-to-time.
  • Troubleshoot / diagnose a variety of IT issues
  • Repair and upgrade computer equipment and systems
  • Install hardware and software
  • Configure networks and associated equipment
  • Provide one-to-one technical support on-site, or via phone or e-mail
  • Interact with clients to build rapport, trust, and credibility
  • Deliver top quality work with a focus on value for the customer
  • Other, as assigned Preferred Education & Experience
  • Education in Information Technology
  • A+ and Net+ Certifications
  • Apple Certification
  • Demonstrated Success in the Information Technology Field Competencies
  • Initiative
  • Team work
  • PC and Mac repair
  • Time Management
  • Network Administration
  • Analytical and Problem solving skills
  • Communication skills - both verbal and written Additional Requirements
  • A personal automobile with insurance must be available during work hours to drive to client sites when needed. You will be reimbursed for mileage at the IRS-approved rate.
  • Business hours are from 9:00 am to 6:00 pm seven days per week. The total expected work week is 40 hours in addition to one hour off for lunch each day. Work schedule may include weekend shifts.
  • All new employees must sign a non-compete and non-disclosure agreement. About Capitol Computer & Network Solutions Capitol Computer & Network Solutions is a leading provider of computer and network design, consulting, and repair in the Santa Fe, NM area. We focus on our customers' needs and design solutions which meet those needs. We take the time to do it right and aim to be the partner of choice for residents and businesses alike in Santa Fe and the surrounding areas. Job Type: Full-time Pay: $26,000.00 - $32,000.00 per year Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off * Professional development assistance Schedule: * 8 hour shift * Day shift COVID-19 considerations: Our entire staff is fully vaccinated. We comply with all local mandates. We have a health care provider on staff who oversees the process. Application Question(s): * Do you have a current driver's license, maintained vehicle and auto insurance? * Are you available for an in-person interview in Santa Fe, NM? Education: * Associate (Preferred) Experience: * IT: 1 year (Preferred) * Windows: 1 year (Preferred) * Mac OS: 1 year (Preferred) * Computer networking: 1 year (Preferred) Work Location: One location
  • Example 4

    We are looking for a qualified Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities. As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. The goal is to install and maintain high quality networks and computer systems. *Responsibilities* * Set up hardware and install and configure software and drivers * Maintain and repair technological equipment (e.g. routers) or peripheral devices * Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.) * Manage security options and software in computers and networks to maintain privacy and protection from attacks * Perform regular upgrades to ensure systems remain updated * Troubleshoot system failures or bugs and provide solutions to restore functionality * Arrange maintenance sessions to discover and mend inefficiencies * Keep records of repairs and fixes for future reference * Offer timely technical support and teach users how to utilize computers correctly *Skills* * Proven experience as computer technician or similar role * Experience with LAN/WAN networks * Thorough knowledge of computer systems and IT components * Good knowledge of internet security and data privacy principles * Excellent troubleshooting skills * Very good communication abilities * Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering or relevant field * Relevant certifications (e.g. CompTIA A+) will be an advantage Job Types: Full-time, Part-time, Contract, Temporary, Internship Pay: $18.00 - $26.00 per hour Benefits: * Flexible schedule * Paid time off * Professional development assistance Schedule: * Monday to Friday * On call * Weekend availability Supplemental Pay: * Commission pay Ability to commute/relocate: * Michigan: Reliably commute or planning to relocate before starting work (Preferred) Education: * Associate (Preferred) Experience: * Computer networking: 1 year (Required) * LAN: 1 year (Required) * Network support: 1 year (Required) * Driver's License (Required) Security clearance: * Confidential (Preferred) Willingness to travel: * 25% (Required) Work Location: One location

    What does a Network Technician do?

    Network Technicians typically work for IT firms or corporations as members of the IT department. They work closely with IT staff and company employees to coordinate installations and software updates. Their job is to make routine repairs to computer hardware or software and determine the best devices to protect against cyber attacks and store digital information. They may also be responsible for giving presentations on how to troubleshoot standard network issues and writing instructions for employees to reference when navigating company networks.

    Network Technician skills and qualifications

    Network Technicians use a range of skills to maintain network systems and fix network-related issues. A successful Network Technician should have the following skills and qualifications: 

    • Experience with network and system efficiency to implement network solutions
    • Understanding of how to install and configure network equipment 
    • Ability to communicate with people with various levels of technical knowledge
    • Diagnostic and problem-solving skills to troubleshoot problems and find solutions
    • Proficiency in computers, software and database systems
    • Critical thinking skills to solve complex problems
    • Dexterity when handling manual repairs and tests

    Network Technician salary expectations

    A Network Technician makes an average of $54,683 per year. Exact salary may depend on the level of experience, education and geographic location.

    Network Technician education and training requirements

    Many employers require Network Technicians to have a minimum of a bachelor’s degree in information systems, computer engineering or a related field. Some employers may accept candidates with an associate degree or certificate. Certificate programs focus on programming logic and design, networking infrastructure, applications, firewalls and computer forensics. An associate degree might focus on wireless networks, the fundamentals of networking, database development, basics of network security, business communications, network design, routing and operating systems. Bachelor’s degrees provide more in-depth knowledge of IT support systems, systems administration, technical operations management and project management.

    Network Technician experience requirements

    Employers prefer at least 5 to 10 years of related work experience for a Network Technician position if the applicant has a bachelor’s degree. For more senior roles, candidates should have supervisory experience as a Network Technician. Some employers may substitute a master’s degree for relevant experience.

    Job description samples for similar positions

    If the job description for the Network Technician does not suit your needs, view this job description for a similar position: 

    Frequently asked questions about Network Technicians


    What is the difference between a Network Technician and a Network Administrator?

    The difference between a Network Technician and a Network Administrator is seniority and the scope of their job responsibilities. For example, both Network Technicians and Network Administrators usually have either an associate degree or bachelor’s degree in information technology, computer science or computer systems management. The difference is that Network Technicians hold an entry-level position, whereas Network Administrators typically have a few years of experience in a Technician role before qualifying for the position. 

    Because of this, Network Administrators hold more seniority and have more in-depth job responsibilities related to network security and system management. In contrast, Network Technicians focus on performing installations and routine system maintenance.


    What are the daily duties of a Network Technician?

    On a typical day, a Network Technician starts by taking inventory of computer hardware devices and other components. They place orders for cables, routers and other devices based on current inventory numbers. Throughout the day, they respond to calls or service requests from company employees and meet with them to determine the cause of a network error or question. Network Technicians spend downtime during the workday, organizing inventory shelves, confirming routine maintenance appointments and taking with IT personnel about upcoming changes to network components.


    What qualities make a good Network Technician?

    A good Network Technician is someone who has an investigative nature. This quality motivates them to run tests and find solutions to network errors in an effective manner. They value continued education and continuously look for ways to enhance their knowledge of computer software and hardware devices. Network Technicians have excellent interpersonal communication, enabling them to connect with professionals from different departments and seniority levels. Further, a good Network Technician has the ability to work as a team, and they aren’t afraid to seek additional expertise about network issues.


    Who does a Network Technician report to?

    A Network Technician typically reports to the Network Manager within an IT firm or corporation. However, they may also report to the IT Manager when working within the IT department. If a Network Technician has trouble diagnosing a Network problem, they typically report directly to the Network Engineer. This professional is responsible for developing network systems and selecting which hardware and software to incorporate.

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