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Network Technician Job Description: Top Duties and Qualifications

Last updated: September 27, 2023

A Network Technician, or Network Maintenance Technician, is responsible for managing installations and repairs for network systems. Their duties include responding to maintenance requests regarding system defects and other issues, troubleshooting problems with network systems by running tests and maintaining inventory for computer hardware.

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Network Technician duties and responsibilities

The duties and responsibilities of a Network Technician may vary slightly from one company to the next. Some of the basic duties and responsibilities of a Network Technician could include:

  • Designing and installing computer networks, connections and cabling
  • Troubleshooting system failures and identifying roadblocks in the network
  • Fixing problems in LAN infrastructure and testing and configuring software
  • Maintaining and repairing hardware including peripheral devices
  • Evaluating network performance to improve the network
  • Scheduling upgrades and maintenance without interrupting business workflow
  • Providing technical direction and giving training to coworkers about network systems
  • Working with vendors to get needed equipment for the networks and systems
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What does a Network Technician do?

Network Technicians typically work for IT firms or corporations as members of the IT department. They work closely with IT staff and company employees to coordinate installations and software updates. Their job is to make routine repairs to computer hardware or software and determine the best devices to protect against cyber attacks and store digital information. They may also be responsible for giving presentations on how to troubleshoot standard network issues and writing instructions for employees to reference when navigating company networks.

Network Technician skills and qualifications

Network Technicians use a range of skills to maintain network systems and fix network-related issues. A successful Network Technician should have the following skills and qualifications: 

  • Experience with network and system efficiency to implement network solutions
  • Understanding of how to install and configure network equipment
  • Ability to communicate with people with various levels of technical knowledge
  • Diagnostic and problem-solving skills to troubleshoot problems and find solutions
  • Proficiency in computers, software and database systems
  • Critical thinking skills to solve complex problems
  • Dexterity when handling manual repairs and tests

Network Technician salary expectations

A Network Technician makes an average of $54,683 per year. Exact salary may depend on the level of experience, education and geographic location.

Network Technician education and training requirements

Many employers require Network Technicians to have a minimum of a bachelor’s degree in information systems, computer engineering or a related field. Some employers may accept candidates with an associate degree or certificate. Certificate programs focus on programming logic and design, networking infrastructure, applications, firewalls and computer forensics. An associate degree might focus on wireless networks, the fundamentals of networking, database development, basics of network security, business communications, network design, routing and operating systems. Bachelor’s degrees provide more in-depth knowledge of IT support systems, systems administration, technical operations management and project management.

Network Technician experience requirements

Employers prefer at least 5 to 10 years of related work experience for a Network Technician position if the applicant has a bachelor’s degree. For more senior roles, candidates should have supervisory experience as a Network Technician. Some employers may substitute a master’s degree for relevant experience.

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Frequently asked questions about Network Technicians

What is the difference between a Network Technician and a Network Administrator?

The difference between a Network Technician and a Network Administrator is seniority and the scope of their job responsibilities. For example, both Network Technicians and Network Administrators usually have either an associate degree or bachelor’s degree in information technology, computer science or computer systems management. The difference is that Network Technicians hold an entry-level position, whereas Network Administrators typically have a few years of experience in a Technician role before qualifying for the position.

Because of this, Network Administrators hold more seniority and have more in-depth job responsibilities related to network security and system management. In contrast, Network Technicians focus on performing installations and routine system maintenance.

What are the daily duties of a Network Technician?

On a typical day, a Network Technician starts by taking inventory of computer hardware devices and other components. They place orders for cables, routers and other devices based on current inventory numbers. Throughout the day, they respond to calls or service requests from company employees and meet with them to determine the cause of a network error or question. Network Technicians spend downtime during the workday, organizing inventory shelves, confirming routine maintenance appointments and taking with IT personnel about upcoming changes to network components.

What qualities make a good Network Technician?

A good Network Technician is someone who has an investigative nature. This quality motivates them to run tests and find solutions to network errors in an effective manner. They value continued education and continuously look for ways to enhance their knowledge of computer software and hardware devices. Network Technicians have excellent interpersonal communication, enabling them to connect with professionals from different departments and seniority levels. Further, a good Network Technician has the ability to work as a team, and they aren’t afraid to seek additional expertise about network issues.

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