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Receptionist Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated March 4, 2025

A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.

Receptionist duties and responsibilities

Receptionists spend most of their time answering phone calls. However, a Receptionist may also be responsible for:

  • Making appointments for all staff or for specific employees, such as executives
  • Processing bills and helping clients or customers if they have any questions about their charges
  • Organizing files for billing, customer and client records, etc.
  • Directing visitors to the correct office
  • Responding to all customer inquiries in a polite and timely manner

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Receptionist Job Description Examples

Example 1

Position:

Impressions, Impressions, Impressions!

As the Front Desk Specialist at Elevate MD, you will be our “Director of First Impressions” and are responsible for preparing the front office for a remarkable patient experience. Whether on the phone or in the office, you are the first person a patient encounters and the one who leaves a great lasting impression as they check out and schedule their next appointment.

The right addition to our team will be punctual and reliable, bubbly and inviting, confident talking to patients on the phone or in person, and proficient using the computer. Ideal candidate will be a fast-learner, ideally with a background in medical aesthetics who would enjoy being part of a highly regarded, fast growing medical-spa.

About US

Our mission is to help patients improve their life by optimizing their health. We offer hormone optimization for men and women, concierge primary care medicine, the most advanced non-invasive body contouring, traditional women’s health/gynecology, cosmetics, skincare and more!

If you’re ready to join a team of caring, professional people where each role is important, send you resume


  • 7265 Kenwood Rd Suite 230 Cincinnati, OH 45236

    Schedule:
  • 8am-6pm (80 hours/bi weekly), 4 days x 10 hour shifts. 1 Saturday a month.

    Experience:
  • Front office/administrative duties. Prefer candidates with front office experience in a medical/physician office setting.

    Job Duties:
    Front desk receptionist -
  • Scheduling patient visits, confirming appointments, and returning calls, while maintaining HIPAA standards
  • Greeting and checking patients in and out of the office
  • Promotes quality communication among staff and patients to create professional, safe, and effective individualized care.
  • Maintains a safe, secure and healthy work environment by establishing and following standards and procedures; complies with legal regulations.
  • Serves and protects the Elevate MD practice by adhering to professional standards, policies and procedures, as well as federal, state and local requirements.

    Minimum Skills & Qualification Requirements
  • Demonstrates professional & effective oral, written and computer communication skills.
  • Demonstrates a willingness to work in a team environment.
  • Demonstrates flexibility in response to unexpected changes in workload, staffing and scheduling.

    Preferred Skills
  • Great attitude, Coachable, and Hardworking
  • Punctual, on time daily and dependable
  • Strong communication skills in person and on the phone
  • Strong computer skills
  • Experience working in the medical field.
  • Experience with electronic medical health record (EHR)

    Our Mission:

    Our mission is to help patients improve their life by optimizing their health. We offer hormone optimization for men and women, concierge primary care medicine, the most advanced non-invasive body contouring, traditional women’s health/gynecology, cosmetics, skincare and more!

    Additional Compensation:
  • Bonus opportunities

    Benefit Conditions:
  • Only full-time employees eligible

    Benefits:
  • Paid time off
  • Sick days
  • Paid holidays
  • Office Discounts on products and services
  • Health, Vision, and Dental Insurance

    EMR Used:
  • Advanced MD

    Job Duties:
  • Greeting patients in person or on the phone
  • Scheduling
  • Processing payments
  • Stocking supplies
  • Answering and routing phone calls

    This Job Is:
  • A job for which military experienced candidates are encouraged to apply
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma

    Work Remotely
  • No

    Job Type: Full-time

    Pay: $16.00 - $22.00 per hour

    Benefits:
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • On-the-job training
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance
    Healthcare setting:
  • Outpatient
  • Private practice
    Medical specialties:
  • Endocrinology
  • Holistic Medicine
  • Internal Medicine
  • Ob/Gyn
  • Primary Care
    Schedule:
  • 10 hour shift
  • 4x10
  • Day shift
  • Rotating shift



    Education:
  • High school or equivalent (Required)


    Work In person

    • Example 2

    Job Descriptions

    More than ever, employees are rethinking what work should look like, and we re guessing if you re here, you are too! Why not join a company that s been questioning the status quo for nearly 50 years?

    Since the beginnings at Leisure Care, we move. And if you are you driven by passion, integrity, and a desire to positively impact others, then we want you to move right along with us. Through care-driven hospitality that rivals that of luxury hotels, our obsession with Five-Star Fun, and superstar employees (like you!) we are inspiring new and creative ways of doing business and serving our residents and their families. Speaking of family, yours is critical to your happiness. Since it s important to you, it s equally important to us. By putting family first, making the world a better place second and work third in that order, we bet our values align with yours. Period.

    By taking the care of our residents seriously, (and ourselves not so seriously!) we deliver delight to the everyday and put a smile in every service. Hits differently, doesn t it? With the best benefits in the biz, employees have an opportunity to build their dream job, know they are making a profound difference in the lives of our residents - and have a lot of fun doing it!

    Don t just take our word for it. Our teams agree! We re a certified Great Place to Work! In partnership with Activated Insights, the certification process involved surveying 100% of employees from across all of our communities and evaluating more than 60 elements of their experiences on the job. From employee pride in our community impact, to belief that their work makes a difference, our teams show up every day to deliver for each other, our residents and our community.

    Now get after it your new career is calling.

    We are now seeking a Receptionist to join our team!

    This position is responsible for the front desk duties in addition to carrying out general administrative tasks. Presents a friendly and professional atmosphere for all visitors to the community.

  • Greets all visitors to the community.
  • Answers and directs phone calls.
  • Maintains resident emergency data summaries, phone logs, emergency procedures manual, resident sign-in/sign-out logs, guest sign-in books and other documentation.
  • General typing and filing.
  • Monitors electronic resident call box.
  • Maintains cleanliness of front desk and main entrance.
  • Monitors office supplies.

    Successful candidates will have 1 years of prior front desk receptionist / customer service experience. Exceptional communication, organizational and multi-tasking skills are essential as well as proficiency in Microsoft Office.

    Benefits and Beyond!

    Our benefits package is one of the best in the business. We offer it all: Medical, Dental, 401K, Disability, and Life insurance, plus vacation, sick leave, meal discounts, travel benefits, tuition reimbursement, year-round company-sponsored events activities and more!

    Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Leisure Care managed communities will require newly hired employees to be vaccinated for Covid19 if required by the jurisdictional authorities. Vaccinated includes being up to date with vaccinations, boosted or as otherwise defined by the jurisdictional authorities. Leisure Care managed communities comply with provisions established by the Equal Employment Opportunity Commission, including those related to COVID-19 vaccinations and the interactive process.

    Job Type: Full-time

    Pay: $15.00 - $15.50 per hour

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Tuition reimbursement
    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Sacramento, CA 95815: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Customer service: 1 year Location: One location

    • Example 3

    Our unique private practice which has been around for over 30 years delivering excellent care to our community every day is are seeking a motivated, and growth oriented Dental Receptionist who is also either crossed trained or willing to be crossed trained as a Dental assistant. Where commitment to excellence is a way of life, and a winning attitude is the mindset of choice.

    We are looking for people who do not have a fixed mindset. Individuals here succeed with a growth mindset, and being open to feedback.

    Ideal Skills:

    1. Typing; Computer Skills

    2. Excellent Communication Skills

    3. Dental Terminology

    4. Insurance Background

    5. High School Diploma or G.E.D

    6. Ability to be cross-trained to assist clinical team

    Desired Behaviors:
  • Positive Attitude, Welcoming & Friendly, Outgoing
  • Responsible, Dependable and Accountable
  • Works well with a Team and displays teamwork in front of patient
  • Detail orientated
  • Demonstrates regular attendance and punctuality
  • Self motivated and Self Starter

    The ideal candidate should also be someone who is flexible with hours and willing to work 2 Saturday's a month, who would not also mind picking up hours as needed to meet staffing needs. Dental assistant experience a plus but not required.

    Benefits:

    Competitive pay based on experience, Retirement plan, paid time off, holiday pay, all dental for you and your family included, flexible schedule.

    Waiting period applies to benefits.

    Job Type: Full-time

    Pay: From $19.00 per hour

    Benefits:
  • Flexible schedule
  • Paid time off
  • Retirement plan
    Schedule:
  • Day shift
  • On call
  • Weekend availability

    COVID-19 considerations:
    Anyone entering our office is to wear a mask.

    Ability to commute/relocate:
  • Chicago, IL 60657: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Dental receptionist: 1 year (Preferred)
  • Dental assisting: 1 year Location: One location

    • Example 4

    Corporate Headquarters looking for a Front Desk Receptionist/Data Entry Clerk to join our team in our Bridgewater office. This includes greeting, answering phones, assisting clients, data entry, and light filing.
    The ideal candidate will deliver a professional and qualified first impression to all clients. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask.
    Responsibilities:

  • Guest services Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
  • Administration Send out and receive email, documents, and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Data entry accurately and timely. Maintain an organized filing system. An other miscellaneous duties.

    Requirements:

  • 18 Years or Older
  • Average with Microsoft Office Suite
  • Ability to learn basic new systems
  • Reliable, professional, courteous and patient
  • Good communication and writing skills
  • Very Confidential
  • Ability to keep busy during down times

    With over 50 years in business, our mission is to provide the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.
    Benefits - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:

  • Medical, Dental and Vision Plans
  • Vacation Time
  • Personal Time
  • Short and Long Term Disability
  • Life Insurance
  • 401(k) Retirement Plan with employer match
  • Product and Service Discounts
  • Wellness Type: Full-time

    • Example 5

    What we are looking for:

    We are a booming dental practice located next to Trader Joes in Edgewater. At this time, we are looking for a rockstar patient-facing team member with transferrable high energy. Our company makes sure patients come first. You will be responsible for ensuring a friendly and compassionate environment. If you're looking for a collaborative and creative space where you can make a difference in the lives of others, you'll fit right in. Come and be part of a young and dynamic team!
  • An accountable and responsible individual with the proactive willingness to learn and engage with an open, fun, strong, and cohesive team
  • An energetic individual who has a passion to share their interest and optimism with our patients
  • A team-culture focused individual who understands the value of positive energy
  • A creative and organized candidate who can think outside the box
  • Front-facing candidate who enjoys making people smile and be happy on their feet
  • An eager candidate who wants to to be a part of a growing practice and assume leadership role

    Experience in dental industry is highly preferred, but not necessary. We have a training protocol. However, we are looking for someone with dental insurance knowledge, or someone who is willing to learn.

    Duties include, but not limited to:
  • Assisting team members in any nonclinical efforts to manage smooth operations from the front and back
  • Assisting with collecting payments and scheduling patients
  • Committing yourself to Company's values and purpose
  • Managing phone calls and organizing online bookings
  • Holding yourself and the team accountable

    Pay may depend on skills and/or qualifications. Incentives are provided every month on top of hourly pay.

    Job Types: Full-time, Part-time

    Pay: $16.00 - $19.00 per hour

    Benefits:
  • Paid time off
    Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability
    Supplemental Pay:
  • Bonus pay

    Ability to commute/relocate:
  • Edgewater, NJ 07020: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Customer service: 1 year Location: One location
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    What does a Receptionist do?

    Receptionists typically work for companies across industries to assist customers and employees alike. They work closely with office staff to notify them of incoming calls, prepare outgoing mail and make copies or fax documents. Their job is to manage their office tasks while also answering calls from customers, answering questions and helping visitors locate the correct office. They may also be responsible for taking inventory of office supplies and placing orders accordingly.

    Receptionist skills and qualifications

    Essential skills for a Receptionist to perform well in their role include:

    • Verbal and written communication skills to interact clearly with customers, vendors and other employees
    • Organization skills to keep accurate records and find important information quickly
    • Time management skills to prioritize and complete a side variety of tasks throughout the day
    • Patience and listening skills to respond appropriate and interact positively with upset customers
    • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

    Receptionist Salary Expectations

    A Receptionist makes an average salary of $13.60 per hour. Pay rate may depend on level of experience, education and the geographical location.

    Receptionist Salary Expectations

    2025-10-018.0517.5230.50HOURLY
    • Common salary: 17.52 HOURLY
    • Typical salaries range from 8.05 - 30.50 HOURLY
    • Find more information on Indeed Salaries

    *Indeed data – 2025-10-01

    Receptionist education and training requirements

    Most Receptionists need to have a minimum of a high school diploma or a GED, and some roles that would benefit from a college education may substitute on-the-job experience instead. Some community colleges and organizations offer Receptionist certificates that candidates can complete to prove their skills. A good Receptionist is someone with the personality and intelligence to represent your company and always be able to guide clients or customers where they need to go.

    Receptionist experience requirements

    Many companies hire Receptionists as entry-level employees, which means they’re expected to have zero to three years of experience. Receptionists who will be working with executives or with large or complex companies may be expected to have a higher degree of experience and qualifications.

    Job description samples for similar positions

    If our Receptionist job posting sample isn’t what you’re looking for, try these related job description samples:

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    Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

    Hire your next Receptionist today.

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