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Social Media Director Job Description: Top Duties and Qualifications

A Social Media Director, or Social Media Marketing Director, is responsible for leading a company’s social media personnel in creating and maintaining unique social media strategies. Their duties include staying up-to-date on social media trends, monitoring all social media profiles to determine engagement and developing social media campaign ideas for new product launches and other events.

Social Media Director Duties and Responsibilities

The primary duty of a Social Media Director is brand development through social media. They identify target customers, set clear objectives, build an effective content strategy to engage the audience, increase traffic and boost conversions. Social Media Directors manage the company’s online community by reading customers’ comments, answering questions and actively engaging the audience.

Here are examples of Social Media Director duties:

  • Plan, design, implement and monitor social media marketing campaigns.
  • Create, curate and manage social media content, including text, audio, visual and multimedia formats.
  • Engage users with prompt responses, organize competitions, ask questions and cultivate relationships.
  • Monitor social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective.
  • Create comprehensive marketing plans to boost brand image, increase customer engagement and improve conversions.
  • Design, implement and manage social ad campaigns integrated into the company’s strategic marketing plans.
  • Hire and supervise talented creatives, including Freelance Writers and Graphic Designers, and coordinate their activities to achieve social media campaign objectives.
  • Track social media campaigns’ key performance metrics to maximize results and report progress to management.

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What Does a Social Media Director Do? 

Social Media Directors typically work for corporations across industries to identify their employers’ target audiences and create tailored social media content. They work closely with marketing and social media personnel to brainstorm ideas, complete market research and hire qualified professionals for social media roles. Their job is to delegate tasks among internal employees and freelance professionals to create social media posts or manage accounts. They may also be responsible for interacting directly with followers by responding to comments or questions on social media accounts.

Social Media Director Skills and Qualifications

A successful Social Media Director candidate will have prerequisite skills and qualifications needed for duties. The main criteria for employment is work experience, but a college degree can increase the chances of getting hired. Candidates must be social-savvy and have excellent communication skills. The position requires great customer service skills because it involves constant interaction with your audience.

Here are examples of Social Media Director qualifications:

  • High school diploma or equivalent (associate or bachelor’s degree in marketing a plus)
  • Two or more years of relevant work experience in social media marketing or related role
  • Proven knowledge and experience in the fundamentals of classical marketing
  • In-depth knowledge and application of content marketing theory
  • Excellent communication skills
  • Demonstrated understanding of social media platforms, their unique audiences and how to use them to maximize branding and marketing efforts
  • Exceptional time management skills and interpersonal relations
  • In-depth knowledge of analytics software, content management systems and SEO tools

Social Media Director Salary Expectations

While the data is not available for a Social Media Director’s average salary, the salary of a typically depends on the employer’s size. Other factors that can affect their earnings include educational qualifications, work experience, location and job responsibilities.

Social Media Director Salary Expectations

2025-10-017.2521.0748.85HOURLY
  • Common salary: 21.07 HOURLY
  • Typical salaries range from 7.25 - 48.85 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Social Media Director Education and Training Requirements

Social Media Directors can work with a high school diploma. However, candidates with a college degree may have an edge over those applicants without a degree. The most important requirement is for the candidate to have extensive experience of social media platforms and how they work. Candidates with strong customer service skills are a good fit for this role.

Other training requirements include proficiency in analytics software, search engine optimization, keyword research and campaign management. Depending on the size of the company, the Social Media Director may get additional in-house training, but smaller employers expect the candidate to have core skills and experiences to deliver results.

Social Media Director Experience Requirements

Social Media Directors will know how to drive traffic to the company’s social media accounts, interact with potential and existing customers and resolve issues quickly to boost brand image. They can devise social media strategies, implement campaigns, track performance and scale high-performing promotions. Social Media Directors may also write content or hire freelancers to create shareable materials for online consumption. They will be adept at using all features on different social media platforms where the company maintains a presence.

Job Description Samples for Similar Position

Here are job description samples for Social Media Director related positions:

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Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

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