Technical Writer Job Description: Top Duties and Qualifications

A Technical Writer, or Technical Communicator, writes descriptive manuals and guides for complex subjects. Their duties include researching topics, writing documents and editing their work for publication.

 

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Technical Writer duties and responsibilities

The Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. The position researches products, services, technology or concepts to be documented and easily understood by a broad audience.

Some of the duties and responsibilities of a Technical Writer include:

  • Determine the clearest and most logical way to present information for greatest reader comprehension.
  • Generate innovative ideas for content and workflow solutions.
  • Meet with subject-matter experts to ensure specialized topics are appropriately addressed.
  • Analyze information required for the development or update of policy, procedure and form documentation.
  • Review and/or copyedit content developed by other members of the team.

 

Technical Writer Job Description Examples

 

Example 1

We are looking for a qualified candidate to work as a part-time *Technical Writer *for a Government client in Washington, District of Columbia. The Technical Writer will collaborate with Project Manager, Business and Data Analysts and other team members, as well as federal stakeholders to document and maintain requirements, procedures, processes, and other related content in an Agile/Scrum team environment. The candidate must demonstrate superior writing, editing and communication skills, with a keen eye for detail. *NOTE: MUST be a US Citizen or Green Card Holder* *Location: Remote / Telework* *Minimum Responsibilities* * Experience working in Agile environment; leading in Scrum, writing user stories, documenting sprints and creating Burn-up and Burn-Down charts. * Prepare, review, revise and maintain technical documentations, including requirements analysis, cost benefit analysis, Analysis of Alternatives (AoA), SWOT analyses, root cause analyses and Final Solution documentation and data reporting documents. * Gather and analyze technical information from various sources to document new and changing requirements and to document processes and procedures. * Independently gather information from technical and nontechnical Subject Matter Experts (SMEs) to develop, organize and writer procedure manuals, technical specifications, and process document. * Create and organize information architecture. * Provide technical support for the MSRs and all other reporting documents and deliverables. * Develop and maintain templates for written documentation ensuring a consistent “look and feel” and meets and exceeds the company standards and client expectations. * Determine the clearest and most logical way to present information for greatest reader comprehension, considering the target audience for various types of documentation. * Generate innovative ideas for content and workflow solutions. * Create or work with graphic designers and analysts to create diagrams, charts, and other visual aids to assist readers in understanding a product or process. *Minimum Qualifications & Professional Experience* * Must be able to obtain federal public trust clearance. * Bachelor’s degree in a relevant field, English, Literature, and/or Writing a plus. * 3+ Years of experience as Technical Writer or similar role. * 3+ years of experience in strong analytical and writing skills including solid experience writing and analysis documentation for multiple audiences. * 3+ Experience creating and using infographics such as diagrams, screenshots, charts, workflows, and graphics that increase users’ understanding. * Experience working with technical and nontechnical team members and stakeholders at different levels in IT field. * Experience working in technical Agile/Scrum teams, with ability to follow and meet evolving project requirements and priorities in a fast-paced environment. * Professional Writing or Creative Writing is a big plus. * Willingness to learn new processes, tools and professional talents. * Ability to expertly use MS Word, Excel, PowerPoint and Visio. * Familiarity with Tableau a plus. * Ability to follow verbal directions and produce documentation in a quick turn-around environment. * Ability to work with cross-functional team. * Maintain excellence in document and presentation materials. * *Experience within the Mortgage, or banking industry* a big plus (although not required) * Background and understanding of government contract acquisition and administration is highly preferred. * Ability to work towards aggressive deadlines, in team and individual setting, in a timely manner. Job Types: Part-time, Contract Pay: $43.00 per hour Schedule: * Monday to Friday Education: * Bachelor's (Required) Experience: * Report writing: 3 years (Required) * Technical Writing: 3 years (Required) * government contract acquisition & administration: 3 years (Required) Work Location: Remote

Example 2

GEM Technologies, Inc. (GEM) is seeking an *_Environmental _**_Technical Writer_* to join our team that provides integral mission support to the DOE. The ideal candidate will support the Environmental Remediation Program and Regulatory Documentation Team in preparing technical documents and submitting them to the U.S. Department of Energy (DOE) for review and then to the New Mexico Environment Department (NMED) or the EPA. As the team's priorities change quickly, flexibility in adjusting to regulatory agency needs is an important skill sought in this role. *This position will serve full-time in Los Alamos, NM.* *Position Overview* * Communicates and collaborates with team members and project staff to plan, develop, and produce high-quality communication products in a fast-paced, high-pressure environment. * Ensures projects adhere to schedules and deadlines. * Works simultaneously on multiple projects, independently setting work priorities to meet changing deadlines and scope-of-work definitions. * Performs mechanical and substantive edits, correcting grammar, technical usage, content, and organizational problems. * Performs proofreading, grammar, and full edits on technical, general-audience, and administrative documents. * Edit, re-write, or produce original writing. * Composites (compiles and formats) large, complex technical documents using a variety of software and equipment. * Determines file formats for graphic images and imports and integrates with text. * Imports and formats tables. * Reviews final print and web quality. * Adjusts processes to accommodate changes and resolve issues. * Prints, assembles, and prepares final print submittals to regulatory agencies. * Prepares and assembles final electronic submittals. * Operates associated equipment. * Creates and uses templates and style sheets to ensure product consistency and quality. * Tailors and improves templates and style sheets to fit project needs. * Responsible for helping to update and maintain team templates, checklists, and guidelines. * Maintains electronic drafts, reviews, finals, and archived files. * Organizes and retrieves archived files. *Requirements* * Bachelors degree and 6+ years of relevant experience; experience may be considered in lieu of a degree. * Experience writing in support of environmental and federal initiatives is highly preferred. * Due to the nature of the work, candidate must be able to _obtain and maintain _and government security clearance. * Due to the nature of the work, a U.S. Citizenship is _required_. *About GEM: * GEM Technologies (GEM) is a federal contractor with more than 25 years of experience providing Construction, Environmental Remediation, Facilities Infrastructure Support, and Technical & Professional Services at government and commercial facilities across the United States. We are headquartered near Oak Ridge, Tennessee, with regional offices in Amarillo, Texas; Idaho Falls, Idaho; Piketon, Ohio; and Albany, Georgia. For more information, visit our website at [website] *GEM Technologies is an Equal Action Employer.* Job Type: Full-time

Example 3

Temporary Solutions, Inc. is currently working with a leader in the transportation industry in the DC Metropolitan area. We are searching for a Technical Writer with proven experience in writing and editing technical information. This position will be responsible for preparing, reviewing, revising, and maintaining technical documents. *Technical Writer* *Responsibilities: * * Research, develop, and update technical documents, including general orders, standard operating procedures, policy and instruction procedures and manuals, work instructions, and technical/safety protocols and best practices * Gather and discern information from sources including publications and interact frequently with subject matter experts on security issues * Review and edit written materials by others and ensure document uniformity and consistency across the client’s portfolio * Arrange for typing, duplication, and distribution of documents * Ensure that documents are complete, understandable, and accurately represent the appropriate visual presentation of data * Identify and implement records, document procedures, and processes * Continuously ensure that documents are updated, streamlined, maintained, and archived appropriately * Prepare reports and memos in response to internal and external group findings and recommendations * Provide management with the evidence and data to aid in strategic planning decisions related to security issues * Maintain computer records, including historical data, for all documentation prepared * Ensure accurate version control and audit trail * Ability to communicate effectively to people at all levels of the organization, both orally and in writing * Ability to stay abreast of innovative technologies that improve security such as CCTV, intrusion *Technical Writer **Qualifications* * Four (4) years of experience in the preparation and writing of technical documents that describe processes, policies, procedures, regulations, and statutes * Have intermediate to advanced skills in Microsoft Office Suite (Excel, Word, Powerpoint) * Knowledge and skillset in security procedures, technologies, and techniques * Knowledge of research techniques, policy practices, and security procedures in general *What we offer* * Tutorial training and skill testing before placement * 401K retirement plan after one year of employment * Medical and dental benefits offered for employees on long term active assignments * Flex spending account * Credit Union Membership * Working Advantage Employee Discount Program * Voluntary Supplemental Insurance *_“_**_Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”_* Job Type: Full-time Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Professional development assistance * Vision insurance Schedule: * Monday to Friday Experience: * Technical Writing: 1 year (Preferred) Work Location: One location

Example 4

* 5 years of experience writing agile user stories as a Product Owner, Business Analyst, Technical writer, Platform Analyst, or similar role. * Conducts analysis and documents business processes including current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks. * Excellent verbal and written communication skills with all levels of users including product owners, developers, offshore groups, and management. * Experience with the Agile methodologies; SCRUM and Kanban, preferred * Passionate about quality and takes pride in work * Experience writing SQL queries preferred * Anticipate, identify, track, and resolve process issues and risks affecting delivery. * Develops user stories, functional and technical requirements, acceptance criteria, and other SDLC documentation. * Provide technical writing support to the project team for documentation deliverables. Job Types: Full-time, Contract Schedule: * 8 hour shift * Monday to Friday Education: * Bachelor's (Preferred) Experience: * Microsoft Powerpoint: 1 year (Preferred) Work Remotely: * Temporarily due to COVID-19

What does a Technical Writer do?

Technical Writers typically work for companies that manufacture complex machinery, appliances or tools and write manuals for their products. Others work for themselves as freelancers and get hired for individual writing assignments. They’re responsible for writing clear, easy-to-understand manuals and guides for installers or laypeople to use when receiving their new product.

 

Technical Writer skills and qualifications 

Technical Writers need familiarity with topic-based writing and structured content in line with the company’s goals. Technical Writers possess exceptional skills in selecting the appropriate medium for the target audience, such as manuals, online videos and graphics. 

Here are some general skills and qualifications a Technical Writer needs:

  • Fluency in technical and common office software
  • Ability to pay attention to details
  • Written and oral communication skills
  • Ability to prioritize and execute tasks in a fast-paced environment
  • Willingness to take on new challenges and build on current skills
  • Exceptional analytical and conceptual thinking skills
  • Ability to multi-task and be a self-starter
  • Ability to check all technical material for consistency and accuracy

 

Technical Writer salary expectations

The average salary for a Technical Writer is $57,200 per year in the United States, with a potential $2,000 cash bonus per year. Salary may depend on the level of experience, education and geographical location. 

 

Technical Writer education and training requirements

Technical Writers are generally required to have a minimum of a bachelor’s degree in English, communication, business administration or technical writing. A high school diploma is mandatory. Software and IT companies may ask for specific training or college credits in a specialized area, possibly with the ability to code.  

 

Technical Writer experience requirements

The experience requirements for a Technical Writer vary depending on the company’s products and goals. Most companies will require 2-5 years of experience as a Writer, particularly creating content for non-technical users about the internet, consumer tech, web publishing or a related field.

 

Job description samples for similar positions

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Frequently asked questions about Technical Writers

 

What makes a good Technical Writer?

Technical Writers must have a number of skills and qualities to perform their jobs well. One of the most important abilities for a Technical Writer to have is solid writing prowess. Technical Writers must understand grammatical conventions and write in a clear and fluent manner. It’s also important for Technical Writers to be highly self-motivated and autonomous workers. 

Whether a Technical Writer works as an internal employee for a company or as a freelancer, much of their time is spent writing with little oversight or supervision. Finally, Technical Writers must be excellent researchers so they accurately explain their topic to their reader. 

 

What is the difference between a Technical Writer and a Copywriter?

Technical Writers and Copywriters perform many of the same tasks on the job, but the type of writing they perform differs tremendously. Technical Writers primarily write manuals, guides and instruction booklets for professional and personal use. Copywriters, by contrast, write a much broader range of publications, from magazine articles to blog posts to advertising language. Technical Writers might have a background in their specific area of writing, while Copywriters often have more education in language and grammar generally than a specific field. 

 

What are the daily duties of a Technical Writer?

Most Technical Writers perform many of the same duties from day to day, regardless of the industry they’re in. In most cases, they spend their work time researching, writing and proofreading their assignments. They may have meetings with internal or external stakeholders to review their work or strategize about new assignments. In some cases, for technical pieces that include graphics or images, they might meet with an illustrator or photographer to discuss captions or layouts for the piece. Generally, however, Technical Writers usually work independently and autonomously. 

 

What should you look for in a Technical Writer resume?

When reviewing a potential Technical Writer candidate’s resume, look for a few specific elements to ensure they have the appropriate training and experience to succeed in the role. Technical Writers should have some background either in writing or language. Look for a degree in English or composition in addition to writing based work experience. Besides education and training, look for skills and qualities from past jobs that align with the skills posted in the job description. Likely, these include the ability to work independently, an understanding of the specific technical knowledge of the job and excellent communication skills. 

Job Description Examples

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