What does a Unit Secretary do?

A Unit Secretary is an administrative professional who handles various clerical and patient-facing duties in a medical setting. They’re often found in hospitals and other medical facilities that have specialized departments. Each department, or unit, has a Unit Secretary that handles clerical and administrative tasks for the patients and healthcare providers. They interact with patients when they arrive, leave or call the department, and they work with the Doctors, Nurses and other providers within the unit to support them. Duties can vary based on the setting, but Unit Secretaries typically work behind the scenes to make sure patients’ files are accurate and ready, their insurance is verified and appointments and procedures are scheduled properly.

Unit Secretary skills and qualifications

Unit Secretary careers call for specific skills and qualifications that allow them to handle the fast-paced medical environment. Some of the skills and qualifications to look for in candidates include:

• Strong interpersonal and communication skills

• Comfort with technology, including patient records software

• Basic understanding of medical terminology

• Attention to detail and time management skills

• Problem-solving and critical thinking skills

• Ability to protect patient privacy and comply with HIPAA regulations

• Organizational skills

• Strong customer service skills

Unit Secretary experience requirements

While general Administrative Assistant positions can be entry-level roles, working in a medical setting requires more knowledge of both administrative procedures and medical terminology and processes. Having experience as a Secretary in a medical setting is often preferred or even required. Some organizations might prefer candidates with experience in medical software, patient scheduling, medical terminology and HIPAA requirements.

Unit Secretary education and training requirements

The only educational requirement that usually applies to a Unit Secretary position is a high school diploma or GED. Some technical and community colleges offer Health Unit Coordinator or Health Unit Secretary certificate programs, which can give candidates a background in medical administrative work. It’s not typically a requirement for Unit Secretary positions, but it can be a nice bonus if a candidate holds this certificate. Training on specific processes and procedures often happens on the job. Unit Secretaries might also be required to complete CPR and first aid certification since they work in medical facilities.

Unit Secretary salary expectations

According to Indeed Salaries, the average salary for a Unit Secretary is $17.58 per hour. Variations in pay are common depending on where your company is located, the specific responsibilities of the job and how much experience the candidate offers.

Job description samples for similar positions

Not every organization needs a Unit Secretary. If you’re looking for something different, consider these similar positions:

• Medical Secretary

• Medical Receptionist

• Medical Records Clerk

• Medical Office Manager

Unit Secretary job description FAQs

What are different types of Unit Secretaries?

Unit Secretaries can work in all different departments within a medical facility. They’re often found in hospitals, where each department has a Unit Secretary. Examples of departments that might have a Unit Secretary include radiology, oncology, ICU, pediatric and labor and delivery. Duties might vary based on the types of procedures and patients the department serves.

How can you make your Unit Secretary job description stand out?

Go into detail on the types of duties the Unit Secretary will do on a daily basis. This can vary by department or facility and depend on the patient load. Discuss types of software and other technology they’ll use. Mention traits that make your facility unique or appealing, such as a relaxing outdoor space or a pleasant cafeteria.

What should you look for in a Unit Secretary resume?

Check for previous experience in a fast-paced administrative role. Experience in a healthcare facility is ideal since the processes and terminology used in the field can be confusing. The resume should reflect extensive customer service experience, and it’s beneficial if the resume includes the type of software you use in your facility.

What qualities make a good Unit Secretary?

A good Unit Secretary stays calm under pressure since the role often involves balancing urgent tasks. They’re good with people and can interact successfully with both patients and medical professionals. Being a problem-solver can help them deal with scheduling issues, and it’s beneficial to be highly organized to keep the department running smoothly.