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Administrative Assistant Duties, Skills & Responsibilities: a Guide for Employers

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Video: Top Administrative Assistant Duties and Skills

In this video, discover the most popular administrative assistant duties, skills and job seeker search terms.

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Popular Administrative Assistant Duties and Skills

Here are some commonly found skills and other specifications in job postings for Administrative Assistants.

Customer service

  • Definition : Skill or experience assisting customers before, during, and after purchases to satisfy customer needs.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 41.6% of Administrative Assistant job postings on Indeed.

Microsoft Office

  • Definition : Suite of software including Powerpoint, Word, Excel, and Outlook.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 21.2% of Administrative Assistant job postings on Indeed.

Administrative experience

  • Definition : Experience or skill performing administrative tasks such as answering phones, scheduling appointments, or maintaining records.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 15.9% of Administrative Assistant job postings on Indeed.

Computer skills

  • Definition : Knowledge of or experience with computers.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 11.3% of Administrative Assistant job postings on Indeed.

Clerical experience

  • Definition : Experience or skill related to daily office tasks, such as answering phones, sending faxes, or filing documents.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 7.9% of Administrative Assistant job postings on Indeed.

Typing

  • Definition : Skill using a computer keyboard to type.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 7.5% of Administrative Assistant job postings on Indeed.

Organizational skills

  • Definition : Ability to organize workload, processes, or physical objects and spaces.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 7.4% of Administrative Assistant job postings on Indeed.

Office experience

  • Definition : Experience in office organization or non-specialized business operations.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 7.4% of Administrative Assistant job postings on Indeed.

Front desk

  • Definition : Skill or experience interacting with the public at a front desk. Front desk responsibilities may include reception duties, customer service, and appointment scheduling.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 4.2% of Administrative Assistant job postings on Indeed.

Computer literacy

  • Definition : Basic skill or experience in general computer use such as using a computer’s operating system, using software and hardware, typing, sending and receiving email, and searching the Internet.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.5% of Administrative Assistant job postings on Indeed.

Filing

  • Definition : Experience ordering and maintaining documents according to a predetermined system.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.5% of Administrative Assistant job postings on Indeed.

Phone etiquette

  • Definition : Experience practicing good manners when on the phone.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.4% of Administrative Assistant job postings on Indeed.

Data entry

  • Definition : Experience or skill entering data into a database or computer software.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.1% of Administrative Assistant job postings on Indeed.

Dental receptionist

  • Definition : Experience performing front office and receptionist duties in a dental office, such as greeting patients, answering phones, and setting appointments.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.1% of Administrative Assistant job postings on Indeed.

QuickBooks

  • Definition : Accounting software developed by Intuit.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 1% of Administrative Assistant job postings on Indeed.

Medical office experience

  • Definition : Experience working in a medical office, typically with administrative duties.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.8% of Administrative Assistant job postings on Indeed.

Transcription

  • Definition : Experience recording information from one document or medium to another.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.7% of Administrative Assistant job postings on Indeed.

Proofreading

  • Definition : Experience reviewing written text for typographical consistency, grammar, and spelling.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.7% of Administrative Assistant job postings on Indeed.

Multi-line phone systems

  • Definition : Experience operating a multi-line phone system.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.5% of Administrative Assistant job postings on Indeed.

Bookkeeping

  • Definition : Experience in recording financial transactions for organizations or individuals.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.5% of Administrative Assistant job postings on Indeed.

Google Suite

  • Definition : A family of software products and services for cloud computing and collaboration such as word processing, spreadsheets, calendar, and email, offered by Google.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.5% of Administrative Assistant job postings on Indeed.

Office manager experience

  • Definition : Experience or skill managing the day-to-day operations of an office, such as supervising office personnel, preparing payroll, coordinating office tasks, or hiring new employees.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.1% of Administrative Assistant job postings on Indeed.

Medical receptionist

  • Definition : Experience performing front office and receptionist duties in a medical office, such as greeting patients, answering phones, and setting appointments.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.1% of Administrative Assistant job postings on Indeed.

Project coordination

  • Definition : Skills or experience related to project coordination. Project coordination generally focuses more on day-to-day tasks and less on high-level planning, scheduling, or budgeting.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.1% of Administrative Assistant job postings on Indeed.
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Duties and Skills Examples

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.