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Branch Manager Duties, Skills & Responsibilities: a Guide for Employers

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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When hiring Branch Managers, it’s important to properly describe the job opening with the duties, skills and responsibilities of the role. We’ve compiled a guide to Branch Manager Duties, Skills & Responsibilities using data from actual job postings on Indeed.

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Popular Branch Manager Duties and Skills

Here are some commonly found skills and other specifications in job postings for Branch Managers.

Banking

  • Definition : Knowledge of or experience with working in a banking environment.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 40.3% of Branch Manager job postings on Indeed.

Management

  • Definition : Experience managing personnel in a professional setting.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 34.5% of Branch Manager job postings on Indeed.

Sales

  • Definition : Skill or experience with sales.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 31.4% of Branch Manager job postings on Indeed.

Customer service

  • Definition : Skill or experience assisting customers before, during, and after purchases to satisfy customer needs.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 29.4% of Branch Manager job postings on Indeed.

Leadership

  • Definition : Experience providing direction to individuals in any environment.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 28.1% of Branch Manager job postings on Indeed.

NMLS

  • Definition : A license for a mortgage loan originator or mortgage loan officer to assist borrowers with the purchasing and refinancing of homes. License is awarded by NMLS-approved education providers upon passing a state's MLO license exam. Requires a high school diploma.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 25.9% of Branch Manager job postings on Indeed.

Financial services

  • Definition : Knowledge of or experience with services related to the finance industry, such as banking, lending, or investing.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 9.3% of Branch Manager job postings on Indeed.

10 key calculator

  • Definition : Experience or skill using a 10 key calculator.
  • Years of experience most commonly required: 0-1
  • How common is it? This skill is found in 8.9% of Branch Manager job postings on Indeed.

Sales management

  • Definition : Experience with the practical application of sales techniques and the management of an organization's sales operations.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 6.9% of Branch Manager job postings on Indeed.

Loan processing

  • Definition : Experience or skill preparing documents and verifying information for loans.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 6.9% of Branch Manager job postings on Indeed.

Underwriting

  • Definition : Experience in assessing and undertaking financial risk in exchange for payment.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 6% of Branch Manager job postings on Indeed.

TILA

  • Definition : Knowledge of or experience with TILA (The Truth in Lending Act), which regulagtes disclosures to borrowers about credit.
  • Years of experience most commonly required: 4-5
  • How common is it? This skill is found in 4.7% of Branch Manager job postings on Indeed.

Math

  • Definition : Knowledge of or experience with general mathematical concepts.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 4.2% of Branch Manager job postings on Indeed.

Cash handling

  • Definition : Skill or experiecne with cash handling.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 3.1% of Branch Manager job postings on Indeed.

Fair Housing regulations

  • Definition : Knowledge of laws and regulations at state and federal government levels to eliminate discrimination associated with buying, selling, and renting housing.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 3.1% of Branch Manager job postings on Indeed.

Team management

  • Definition : Experience providing direction to a team of employees.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 1.8% of Branch Manager job postings on Indeed.

Bank Secrecy Act

  • Definition : Knowledge of or experience with the obligations of financial institutions in assisting government agencies with detecting and preventing money laundering.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.6% of Branch Manager job postings on Indeed.

Fraud

  • Definition : Experience with or knowledge of fraud compliance, detection, or prevention.
  • Years of experience most commonly required: 3
  • How common is it? This skill is found in 1.1% of Branch Manager job postings on Indeed.

Loan origination

  • Definition : Experience with assisting clients with the initiation or completion of the process of obtaining a loan. Loan originators can be independent contractors or work for a financial institution.
  • Years of experience most commonly required: 2
  • How common is it? This skill is found in 0.9% of Branch Manager job postings on Indeed.

Upselling

  • Definition : Skill or experience in upselling.
  • Years of experience most commonly required: 3
  • How common is it? This skill is found in 0.9% of Branch Manager job postings on Indeed.

Basic math

  • Definition : Knowledge of basic mathematical concepts.
  • Years of experience most commonly required: 1
  • How common is it? This skill is found in 0.4% of Branch Manager job postings on Indeed.

Relationship management

  • Definition : Experience managing a company's continuous engagement with its target audience.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.4% of Branch Manager job postings on Indeed.
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Duties and Skills Examples

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.