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Claims Adjuster Duties, Skills & Responsibilities: a Guide for Employers

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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When hiring Claims Adjusters, it’s important to properly describe the job opening with the duties, skills and responsibilities of the role. We’ve compiled a guide to Claims Adjuster Duties, Skills & Responsibilities using data from actual job postings on Indeed.

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Popular Claims Adjuster Duties and Skills

Here are some commonly found skills and other specifications in job postings for Claims Adjusters.

Bachelor's degree

  • Definition : Degree awarded to students by universities or colleges at the completion of an undergraduate, post-high school course of study.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 50.6% of Claims Adjuster job postings on Indeed.

Customer service

  • Definition : Skill or experience assisting customers before, during, and after purchases to satisfy customer needs.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 42.3% of Claims Adjuster job postings on Indeed.

Auto estimating

  • Definition : Skill or experience estimating the cost of automotive repairs. Automotive Estimating typically takes place in the context of an automotive repair shop, but estimators can also be employed by insurance companies during the claims process.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 20.3% of Claims Adjuster job postings on Indeed.

Negotiation

  • Definition : Skill or experience with negotiation, typically in a business, financial, or legal context.
  • Years of experience most commonly required: 4-5
  • How common is it? This skill is found in 19.9% of Claims Adjuster job postings on Indeed.

Analysis skills

  • Definition : Skill at using mental reasoning or research to gain insight into or solve problems.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 19.9% of Claims Adjuster job postings on Indeed.

Organizational skills

  • Definition : Ability to organize workload, processes, or physical objects and spaces.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 10.2% of Claims Adjuster job postings on Indeed.

Workers' compensation

  • Definition : Experience with or skill in handling workers’ compensation.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 8.6% of Claims Adjuster job postings on Indeed.

Fraud prevention and detection

  • Definition : Experience with or knowledge of fraud compliance, detection, or prevention.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 1.4% of Claims Adjuster job postings on Indeed.

Workers' compensation law

  • Definition : Knowledge and experience working with the laws related to the compensation of employees injured while performing their jobs.
  • Years of experience most commonly required: 0
  • How common is it? This skill is found in 0% of Claims Adjuster job postings on Indeed.
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Duties and Skills Examples

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.