Crew Member Duties, Skills & Responsibilities

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When hiring Crew Members, it’s important to properly describe the job opening with the duties, skills and responsibilities of the role. We’ve compiled a guide to Crew Member Duties, Skills & Responsibilities using data from actual job postings on Indeed.

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Popular Crew Member Duties and Skills

Here are some commonly found skills and other specifications in job postings for Crew Members.

Customer service

Definition : Skill or experience assisting customers before, during, and after purchases to satisfy customer needs.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 18.5% of Crew Member job postings on Indeed.

Restaurant experience

Definition : Experience working in a restaurant.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 15.7% of Crew Member job postings on Indeed.

Food service

Definition : Experience in a food service environment.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 4.4% of Crew Member job postings on Indeed.

Cashiering

Definition : Skill or experience with cashiering in a retail or hospitality setting.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 2.2% of Crew Member job postings on Indeed.

Basic math

Definition : Knowledge of basic mathematical concepts.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 1.9% of Crew Member job postings on Indeed.

Food Handler Certification

Definition : A certification for those who work in food service facilities awarded upon completing an ANSI (American National Standards Institute) accredited food-handling certificate program to learn safe food-handling and sanitation practices. This certification is required by law for food handlers in some states.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 1.5% of Crew Member job postings on Indeed.

Cash handling

Definition : Skill or experiecne with cash handling.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 1.3% of Crew Member job postings on Indeed.

Sanitation

Definition : Skill or experience in sanitation.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 0.8% of Crew Member job postings on Indeed.

Serving

Definition : Experience serving food or beverages.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 0.7% of Crew Member job postings on Indeed.

Upselling

Definition : Skill or experience in upselling.
Years of experience most commonly required: 2
How common is it? This skill is found in 0.7% of Crew Member job postings on Indeed.

Sales

Definition : Skill or experience with sales.
Years of experience most commonly required: 2-3
How common is it? This skill is found in 0.6% of Crew Member job postings on Indeed.

Math

Definition : Knowledge of or experience with general mathematical concepts.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 0.6% of Crew Member job postings on Indeed.

Food safety

Definition : Experience preparing, serving, and cooking food safely and hygienically.
Years of experience most commonly required: 1-2
How common is it? This skill is found in 0.5% of Crew Member job postings on Indeed.

Kitchen experience

Definition : Experience working with food in a kitchen.
Years of experience most commonly required: 2-3
How common is it? This skill is found in 0.3% of Crew Member job postings on Indeed.

Food preparation

Definition : Experience getting food or beverages ready for consumption which could include cutting, peeling, and washing food items.
Years of experience most commonly required: 0-1
How common is it? This skill is found in 0.3% of Crew Member job postings on Indeed.

Time management

Definition : Experience or skill managing time in order to complete tasks quickly and efficiently.
Years of experience most commonly required: 2-3
How common is it? This skill is found in 0.2% of Crew Member job postings on Indeed.