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Medical Receptionist Duties, Skills & Responsibilities: a Guide for Employers

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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When hiring Medical Receptionists, it’s important to properly describe the job opening with the duties, skills and responsibilities of the role. We’ve compiled a guide to Medical Receptionist Duties, Skills & Responsibilities using data from actual job postings on Indeed.

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Popular Medical Receptionist Duties and Skills

Here are some commonly found skills and other specifications in job postings for Medical Receptionists.

Medical terminology

  • Definition : Knowledge of or experience with medical terminology.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 27.6% of Medical Receptionist job postings on Indeed.

Medical office experience

  • Definition : Experience working in a medical office, typically with administrative duties.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 18.8% of Medical Receptionist job postings on Indeed.

EHR systems

  • Definition : Electronic health records software systems.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 6.6% of Medical Receptionist job postings on Indeed.

Front desk

  • Definition : Skill or experience interacting with the public at a front desk. Front desk responsibilities may include reception duties, customer service, and appointment scheduling.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 5.9% of Medical Receptionist job postings on Indeed.

Office experience

  • Definition : Experience in office organization or non-specialized business operations.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.1% of Medical Receptionist job postings on Indeed.

Administrative experience

  • Definition : Experience or skill performing administrative tasks such as answering phones, scheduling appointments, or maintaining records.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 2.7% of Medical Receptionist job postings on Indeed.

EMR systems

  • Definition : Electronic medical records software systems.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.8% of Medical Receptionist job postings on Indeed.

Epic

  • Definition : An electronic health records (EHR) software system.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.8% of Medical Receptionist job postings on Indeed.

Medical receptionist

  • Definition : Experience performing front office and receptionist duties in a medical office, such as greeting patients, answering phones, and setting appointments.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.7% of Medical Receptionist job postings on Indeed.

Medical records

  • Definition : Experience or skills related to working with medical or patient records.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.6% of Medical Receptionist job postings on Indeed.

HIPAA

  • Definition : Knowledge of the laws related to the privacy and security of medical information as established in the HIPAA (Health Insurance Portability and Accountability Act).
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.8% of Medical Receptionist job postings on Indeed.

Dental receptionist

  • Definition : Experience performing front office and receptionist duties in a dental office, such as greeting patients, answering phones, and setting appointments.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.7% of Medical Receptionist job postings on Indeed.

Medical scheduling

  • Definition : Experience or skill with scheduling appointments for patients in a medical office or healthcare facility environment.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.6% of Medical Receptionist job postings on Indeed.

Multi-line phone systems

  • Definition : Experience operating a multi-line phone system.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.5% of Medical Receptionist job postings on Indeed.

Dental office experience

  • Definition : Experience or skill doing administrative work in a dental office environment.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.5% of Medical Receptionist job postings on Indeed.

eClinicalWorks

  • Definition : Cloud-based software suite that includes electronic medical record, practice management, and revenue cycle management modules.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.4% of Medical Receptionist job postings on Indeed.

Eaglesoft

  • Definition : Dental practice management software.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.3% of Medical Receptionist job postings on Indeed.

Dentrix

  • Definition : Dental practice management software.
  • Years of experience most commonly required: 0-1
  • How common is it? This skill is found in 0.3% of Medical Receptionist job postings on Indeed.

Patient service

  • Definition : Experience providing customer service to patients within medical settings.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.1% of Medical Receptionist job postings on Indeed.
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Duties and Skills Examples

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.