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Office Manager Duties, Skills & Responsibilities: a Guide for Employers

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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When hiring Office Managers, it’s important to properly describe the job opening with the duties, skills and responsibilities of the role. We’ve compiled a guide to Office Manager Duties, Skills & Responsibilities using data from actual job postings on Indeed.

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Popular Office Manager Duties and Skills

Here are some commonly found skills and other specifications in job postings for Office Managers.

Communication skills

  • Definition : Experience or skill effectively exchanging and understanding information, verbally or in writing.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 49.7% of Office Manager job postings on Indeed.

Administrative experience

  • Definition : Experience or skill performing administrative tasks such as answering phones, scheduling appointments, or maintaining records.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 17.6% of Office Manager job postings on Indeed.

Office experience

  • Definition : Experience in office organization or non-specialized business operations.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 16% of Office Manager job postings on Indeed.

Supervising experience

  • Definition : Experience supervising personnel in a professional setting.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 10.2% of Office Manager job postings on Indeed.

Organizational skills

  • Definition : Ability to organize workload, processes, or physical objects and spaces.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 9.9% of Office Manager job postings on Indeed.

QuickBooks

  • Definition : Accounting software developed by Intuit.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 8.9% of Office Manager job postings on Indeed.

Bookkeeping

  • Definition : Experience in recording financial transactions for organizations or individuals.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 4.8% of Office Manager job postings on Indeed.

Filing

  • Definition : Experience ordering and maintaining documents according to a predetermined system.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 4.4% of Office Manager job postings on Indeed.

Office manager experience

  • Definition : Experience or skill managing the day-to-day operations of an office, such as supervising office personnel, preparing payroll, coordinating office tasks, or hiring new employees.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 4.1% of Office Manager job postings on Indeed.

Human resources

  • Definition : Skill or experience performing general human resources functions or duties.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 3.9% of Office Manager job postings on Indeed.

Payroll

  • Definition : Experience processing or auditing payroll with the use of software such as Excel, QuickBooks, PeopleSoft, ADP, Workday, Kronos, Ceridian, or Lawson.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 3.5% of Office Manager job postings on Indeed.

Budgeting

  • Definition : Skill in or experience with managing budgets.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 1.9% of Office Manager job postings on Indeed.

Clerical experience

  • Definition : Experience or skill related to daily office tasks, such as answering phones, sending faxes, or filing documents.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 1.5% of Office Manager job postings on Indeed.

Phone etiquette

  • Definition : Experience practicing good manners when on the phone.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 1.4% of Office Manager job postings on Indeed.

Front desk

  • Definition : Skill or experience interacting with the public at a front desk. Front desk responsibilities may include reception duties, customer service, and appointment scheduling.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 1.2% of Office Manager job postings on Indeed.

Training & development

  • Definition : Knowledge of or experience with employee development and training to help increase productivity and performance.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 1% of Office Manager job postings on Indeed.

Event planning

  • Definition : Skill or experience planning and coordinating events, conferences, or parties.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.2% of Office Manager job postings on Indeed.

Multi-line phone systems

  • Definition : Experience operating a multi-line phone system.
  • Years of experience most commonly required: 0
  • How common is it? This skill is found in 0.1% of Office Manager job postings on Indeed.
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Duties and Skills Examples

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.