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Administrative Clerk Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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An 14470778administrative assistant5.32receptionist3.26administrative3.24office clerk2.41clerical1.771272921575928.2019.8736.45HOURLY345143952025-10-012025-10-312025-09-012025-09-302025-11-05Administrative Clerk, or Office Clerk, performs administrative tasks to help employees focus on more big-picture items. Their duties include contacting clients over the phone or via email, organizing and storing files for employees to easily reference and keeping inventory of the office’s supplies.

Administrative Clerk duties and responsibilities

A clerk at a desk, writing down some notes as they hold a telephone between their ear and shoulder.Text reads: "Sample administrative clerk duties:Answer customer calls & emails,Compile & update company records,Manage office inventory,Gather & organize outgoing mail"

The responsibilities of an Administrative Clerk depend on the employer’s operations. Employers can hire candidates for duties such as data entry and preparing and processing office documents. Here are examples of an Administrative Clerk’s duties:

  • Answering customer questions, providing information, taking and processing orders and addressing complaints
  • Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
  • Compiling, maintaining and updating company records
  • Managing office inventory and working with vendors to ensure the regular supply of office materials
  • Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
  • Compiling and maintaining records of office business transactions
  • Training, onboarding and supervising junior clerks
  • Operating office equipment including printers, copiers, fax machines and multimedia instruments

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Administrative Clerk Job Description Examples

Example 1

Looking for Administrative Clerk. This is a Hybrid role - in office 1 day a week on Thursday's and 4 days work from home. Training is approximately 4 weeks (remote training).

What you ll be doing .

  • Answer incoming calls timely and accurately regarding direct deposit, salary changes, special pay, short term disability, and general payroll time reporting inquiries
  • Assist payroll analysts in resolving email inquiries related to payroll inquiries during periods of low call volume
  • Accurately update employee call details in the employee payroll support case database
  • Manage email and case workflow to ensure all payroll inquiries are completed accurately and timely and ensure follow up is provided to the employee
  • Responsible for maintaining a high level of professionalism with employees, utilizing appropriate resources to provide first call resolution and working to establish a positive rapport with every interaction
  • Cooperatively interact and support peers in HR, Benefits, and Benefit Vendors to resolve employee questions/issues
  • Collaborate with the leadership team to stay updated on payroll knowledge and stay informed of any changes in policies/procedures

What we re looking for .

  • A Bachelor s degree or equivalent work experience
  • Excellent written and verbal communication skills with strong attention to detail
  • Customer service experience in handling escalated calls
  • Possess knowledge of payroll practices, policies, and procedures

Job Types: Contract, Full-time

Pay: $16.00 - $16.50 per hour

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday



Application Question(s):
  • Please provide your email address.

Education:
  • High school or equivalent (Preferred)

Experience:
  • Customer service: 1 year (Preferred)
  • Payroll: 1 year (Preferred)
  • Human resources: 1 year Location: In person

Example 2

The Administrative Clerk s role is to coordinate various office tasks and functions for the Research and Development and Quality Assurance departments. Tasks include but are not limited to the administration and maintenance of the finished product specification program, the administration and maintenance of incoming raw materials checks, updating of raw material specifications, vendor and supplier approval program maintenance, office duties in support of the Research and Development department and Quality Assurance department including data entry, maintaining supplies, and scanning all important documents. In addition, the Administrative Assistant is expected to be available to assist other departments and staff members when needed.

Essential Job Duties:

- At the direction of the Director and R&D, the Administrative Assistant will revise, create, maintain Channel Fish s internal finished product specifications

- Assist in conducting weekly specification meetings to coordinate departments required to revise, create, and maintain specifications.

- Authorize release of completed specifications to active status

- At the direction of the Director of Quality Assurance, the Administrative Assistant will conduct duties of the company s raw material program.

- Conduct raw material inspection at receipt

- Compare raw materials to raw material specification to verify compliance

- Monitor and maintain company s supplier approval program

- Ensure all materials are procured from approved suppliers

- Data entry is support of the R&D and QA departments

- Inventory of supplies that are controlled by Quality Assurance

- Support of MRP systems to include hold and release programs

- Offsite visits to 3PL or distribution centers to collect products required by QC

- Prepares materials for daily specification and Operations review.

Requirements:

Knowledge of MS Office

High school degree of equivalent

Valid Massachusetts driver s license

Ability to read, write, and communicate in English

Organized and detailed oriented

Ability to communicate and perform as part of a team

Can work independently

Energetic and enthusiastic

This is a unique, entry level opportunity for someone to enter the manufacturing industry. It is a multi-departmental position that has potential for growth by introducing the employee to the systems and procedures of different departments.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:
  • Braintree, MA 02184: Reliably commute or planning to relocate before starting work (Required)

Language:
  • English Location: One location

Example 3

Accounting & Administrative Clerk

Summary:

Processes accounts payable and accounts receivable for company, takes and processes customer orders, and provides general office support with a variety of clerical activities and related tasks.

Duties AND Responsibilities:

1. Prepare and send out regular remittance statements to clients.

2. Contact customers regarding delinquent accounts.

3. Record, balance and deposit customer payments into Quickbooks.

4. Receive, obtain and store pertinent customer and vendor information and ensure validity, completeness, and accuracy of these records.

5. Track receivables and issues monthly aging report.

6. Enter, pay, and file bills from vendors.

7. Process bank deposits.

8. Perform administrative and customer service tasks such as taking, processing and invoicing orders.

9. Answer phones in a professional manner and handle as appropriate.

10. Receive, sort and forward incoming mail.

11. Provide general office support with a variety of clerical activities and related tasks.

12. Complete special projects as assigned.

13. Maintain prompt and regular attendance.

14. Adhere to stated policies and procedures relating to employee conduct, health and safety, quality management, proper use and care of equipment, and all other policies found in the employee handbook.

Experience, Knowledge, Qualifications:

1. Must have superior verbal and written communication skills and present an impeccable professional image both in person and over the phone

2. Ability to easily and effectively establish rapport, present information and respond to questions from customers and the general public

3. Must be highly computer literate and proficient in windows-based software including Word and Excel

4. Must possess a mastery of spelling, grammar, and basic math and algebra

5. Must be able to quickly and easily use and read a ruler and other basic measuring instruments

6. Ability to sell and explain additional products and add-ons

7. Ability to listen and understand client needs

8. Ability to process work with speed and accuracy

9. Must be organized and have the ability to set priorities and meet deadlines

10. Must take the initiative to help all customers and co-workers

11. Ability to resourcefully and effectively perform multiple tasks and easily pivot between activities

12. Ability to handle stressful situations and deadlines

13. Good working knowledge of QuickBooks is a plus

14. Ability to work with and adapt to co-workers

Physical Requirements:

While performing the duties of this job, the employee is frequently required to intermittently sit, stand, walk and stoop. The employee is required talk, hear, and use hands to finger and handle controls and office equipment. The employee frequently is required to reach with hands and arms. The employee must occasionally lift and/or move over 20 pounds, with assistance whenever needed.

This job offers a great work environment and a competitive compensation with year-end bonus and the option to participate in our 401K and health insurance plans.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay

COVID-19 considerations:
All CDC and local guidelines for COVID-19 are followed.

Ability to commute/relocate:
  • New Orleans, LA 70119: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
  • Do you excel at grammar, spelling, and basic math, and have impeccable written, and verbal communication skills?

Education:
  • High school or equivalent Location: One location

Example 4

As a full-service defense litigation firm, we handle a variety of casework including products liability, personal injury, construction litigation, insurance defense, medical malpractice, and healthcare law. If you are interested in joining a team of talented individuals and you have the desire to provide the highest level of service to your clients, please apply today and see what is possible at our firm.

Germer Beaman & Brown PLLC seeks a motivated, detail-oriented individual to work in the construction/personal injury group within our firm. Some experience in an administrative role is preferred. An ideal candidate will have worked in a law firm for at least 6 months and have a general sense of the litigation process. This position would be a great fit for someone who is interested in the legal process and who is computer savvy. The candidate who fills this position should be a self-starter and needs to have a strong work ethic. This position would be ideal for an individual who is at the beginning of their legal career and would like to gain experience in litigation.

The position will be supervised by two of the firm’s partners. You will also be working with paralegals with years of experience whose guidance would be an asset for anyone looking to build a strong foundation in the legal field.

This position requires high computer literacy, including a strong proficiency for Microsoft Word and Excel, and strong organizational and document management skills.

Please note that this is an in-person full-time position during normal business hours, and reliable transportation is required. Over-time may be requested during occasional trial preparation instances (with notice).



The administrative clerk is a unique role in the litigation process because they see to the day-to-day needs of the legal team while also providing integral support when cases go to trial. An administrative clerk position is a great position for someone who is considering becoming a paralegal because they support paralegals daily. The typical administrative clerk often goes on to pursue their certification for paralegal, and we have promoted this position to paralegal status internally based upon availability and need.

Major responsibilities include the following:

· Showing up to work on time and be readily available

· Digital data organization and maintenance

· Prepare and organize case notebooks

· Scanning/Copying documents

· Organize exhibits and binders

· Maintain organization of physical files

· Close and prepare file for digital storage

· Review and summarize records

· File management and database updates

· Retrieving records on request

· Social Media research

Benefits include medical, dental, vision, short and long-term disability, life insurance, 401k & fitness center on site*

Job Type: Full-time

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift



Experience:
  • Administrative: 1 year (Preferred)

Ability to Commute:
  • Austin, TX 78746 Location: In person

Example 5

Our Team:

Sonora Behavioral Health, Tucson s largest inpatient psychiatric hospital, is looking for talented and caring professionals to join our team! Sonora Behavioral Health offers competitive compensation, benefits and regular opportunities for development and advancement.

Your Job as an Administrative Clerk for UR

We are seeking an organized, detail oriented Clerk to support our Utilization Review Team. This position is responsible for performing general clerical duties in accordance with the office procedures of the team. The successful candidate will be skilled in a fast paced, high volume workplace, will be able to collect and organize paperwork, and efficiently perform data entry. Duties include copying, filing, auditing, and downloading electronic documents. Working knowledge of petition process preferred. Fingerprint clearance card required.

Your Skills and Qualifications as an Administrative Clerk:

  • High School diploma or equivalent required.
  • Some experience in a Healthcare setting or in Utilization Review preferred.

Job Type: Full-time

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 5x8
  • 8 hour shift
  • Day shift
  • Monday to Location: One location

Example 6

RSC Electrical and Mechanical Contractors, Inc. (RSC) is a family-owned, locally operated mechanical company serving satisfied customers throughout the DC Metropolitan area since 1970.

The Administrative Clerk physically reports to the office in Washington, DC. This is not a remote position.

This role performs a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization.

1. Welcomes and directs visitors and clients.

2. Answers and transfers phone calls, screening when necessary.

3. Makes appointments and referrals.

4. Performs data entry and filing tasks for accounts payable, purchase orders, equipment inventory, and confidential employee or departmental files.

5. Receives, records, and distributes packages and mail.

6. Compiles budget data and maintains financial records as requested.

7. Copies, collates and otherwise prepares reports for mailings, meetings, and other correspondence.

8. Maintains filing systems as assigned.

9. Performs other related duties as assigned.

Education Requirement:

High school diploma or equivalent is required. One year of experience in a clerical role is required.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift

COVID-19 considerations:
All employees are asked to show proof of COVID-19 vaccination status. If an employee is not vaccinated, employees will be asked to test weekly and provide results of a negative COVID-19 test.

Ability to commute/relocate:
  • Washington, DC 20019: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Customer service: 1 year Location: One location

Example 7

Who We Are:

Several openings throughout Travis County.

Central Texas Community Health Centers (dba CommUnityCare Health Centers) provides services at 27 locations primarily in Travis County. As a Federally Qualified Health Center (FQHC), we are a part of the nation's safety net system, including care for those without health insurance. In 2020, our health centers provided approximately 432,000 medical and dental patient appointments. This number represents more than 123,000 individual patients.

In collaboration with our partners at Central Health, CommUnityCare is a 501(c)(3) nonprofit that provides outpatient primary health care, dental care, pediatric, specialty care, lab, radiology including mammography, a full-service pharmacy, and behavioral health services. With the addition of Carousel Pediatrics in 2018, we now offer pediatric dental care and mental health, speech, physical and occupational therapy for children.

With more than 1,200 team members, CommUnityCare is committed to focusing on the whole patient with a team-based approach. Our goal is to provide easy-to-obtain, comprehensive and coordinated whole-person care.

Job Type: Full-time

Pay: $18.56 - $20.10 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:
  • Austin, TX 78758: Reliably commute or planning to relocate before starting work Location: One location

Example 8

Job Summary

The Production Clerk- Intake is responsible for ensuring that all material are labeled, duplicated, processed for delivery, and delivered to clients, field offices, or locations. Specific duties include but are not limited to.

Tasks and Responsibilities (Essential Functions)
  • Verify and status all incoming x-rays, video tapes, audio tapes, lab slides, blue prints, photos and any other non-document material.
  • Duplicate all incoming original video/ audio tapes, blue prints, photos etc
  • Interact with in house customers concerning receiving, handling and shipping all incoming material.
  • Interact with client regarding special needs in the duplication or delivery of non-document materials.
  • Provide management with daily total on all work completed and provide explanation on any backlog.
  • Scan/photocopy records using company equipment.
  • Ensure that Fee Approvals and Breakdowns are correctly status in the system.
  • Label all materials as originals or duplicates.
  • Label all materials for return to appropriate field offices, client, or location.
  • Ensure that all rush and critical orders are stamped and sent to delivery according to deadline.
  • Other duties as assigned.

Job Qualifications
  • High School Diploma or equivalent required.
  • Strong English language verbal and written communication skills, including reading, writing and speaking.
  • Excellent organizational skills.
  • Creative problem solving skills.
  • Able to work independently and without oversight for long periods of time.
  • Detail oriented, takes initiative, resourceful and handles self under pressure with professionalism, calmness and tact.
  • Ability to;
  • work in a team environment
  • communicate effectively with clients and other departments
  • prioritize and manage multiple requests
  • work well under pressure and meet deadline while multi-tasking

About Compex Legal Services, Inc.:

Compex is the nation's leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties.

We are on a strong continued growth trajectory and attracting, retaining, engaging and growing our 700+ employees is key to our success. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company: Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered: Voluntary Life Insurance, AD&D, Aflac and Legal Shield. Compex offers full-time employee benefits including vacation; sick; and holiday.

Compex is a drug-free workplace. Please visit us at [website]

Job Type: Full-time

Pay: $13.50 per hour

Schedule:
  • Monday to Friday

Ability to commute/relocate:
  • Tampa, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Customer service: 1 year Location: One location
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

What does an 14470778administrative assistant5.32receptionist3.26administrative3.24office clerk2.41clerical1.771272921575928.2019.8736.45HOURLY345143952025-10-012025-10-312025-09-012025-09-302025-11-05Administrative Clerk do?

Administrative Clerks are in charge of keeping the office running smoothly by completing clerical tasks for employees, like making copies and faxing documents, taking notes during meetings or scheduling appointments between employees and clients. Some Administrative Clerks perform general bookkeeping tasks for the office. They may also conduct research for upcoming meetings and use this information to build charts, data and reports for employees to use during presentations.

Administrative Clerk skills and qualifications

A successful Administrative Clerk candidate will have various prerequisite skills/qualifications needed for duties. Use this section to highlight the educational qualifications, years of experience and skills you want in the ideal applicant. Here are examples of Administrative Clerk qualifications:

  • Previous experience in a secretarial role
  • Excellent organizational, time management and communication skills
  • Ability to use word processing applications and document management software with a minimum typing speed of 60 wpm
  • Working knowledge of basic bookkeeping
  • Strong interpersonal skills and adaptability
  • Ability to prepare stock inventory and process office bills

Administrative Clerk salary expectations

An Administrative Clerk makes an average of $14.97 per hour. Pay rate may depend on level of experience, education and the geographical location.

Administrative Clerk salary expectations

2025-10-018.2019.8736.45HOURLY
  • Common salary: 19.87 HOURLY
  • Typical salaries range from 8.20 - 36.45 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Administrative Clerk education and training requirements

Administrative Clerks often need at least a high school diploma or equivalent for employment, but some employers may require an associate or bachelor’s degree. Clerks can take courses in spreadsheet software, word processing applications, bookkeeping and other related skills to boost their chances of getting the position.

Employers often provide on-the-job training, which can last up to a month, to familiarize new office clerks with their procedures. The role requires excellent secretarial skills such as telephone manners, data entry, filing, record keeping and the ability to maintain confidentiality. Companies will train successful candidates on the use of office equipment, proper communication, general operating procedures and guidelines.

Administrative Clerk experience requirements

Administrative Clerks will have excellent office administration skills. They will be detail-oriented and require little to no supervision to carry out their duties for the smooth running of the office. The right candidates will have excellent customer service skills to maintain good relationships and effective communication with personnel, customers and the public. They also need impeccable organizational skills to file and retrieve records with accuracy, schedule appointments, keep minutes of meetings and stock inventory.

The ideal 14470778administrative assistant5.32receptionist3.26administrative3.24office clerk2.41clerical1.771272921575928.2019.8736.45HOURLY345143952025-10-012025-10-312025-09-012025-09-302025-11-05Administrative Clerk candidates will have basic bookkeeping knowledge, be tech-savvy and continue to upgrade their skills to improve office productivity and efficiency.

Related: Indeed’s Public Sector Talent Hub

Administrative Clerk Job Description Template

We are looking for a motivated Administrative Clerk who will provide administrative support to the team, ensure that the office runs smoothly, and assist with various tasks as needed. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

  • Greet and assist visitors in a professional manner
  • Answer and direct incoming phone calls
  • Perform data entry and maintain accurate records
  • Prepare stock inventory and process office bills

Requirements:

  • Previous experience in a secretarial role or related field
  • Strong written and verbal communication skills
  • Basic knowledge of basic bookkeeping
  • Strong interpersonal skills and adaptability
  • Ability to work on multiple projects and prioritize tasks effectively
  • Attention to detail and accuracy
  • Strong organizational skills
  • Good customer service skills and ability to work well with others
  • Proficient in Microsoft Office suite (e.g., Microsoft Word, Excel)

Job description samples for similar positions

If you’re looking for candidates for similar roles to the Administrative Clerk, see our job description templates for related positions:

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Frequently asked questions about Administrative Clerks

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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